Jobs at Retool
214,318 open positions
Marketing Strategy & Operations Manager
Company: Retool
Location: New York City, NY
Posted Mar 13, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHY WERE LOOKING FOR YOU <strong><p> <p>Retools GTM teams are growing in size and complexity in order to support extremely ambitious growth in the coming years Were looking for a Marketing Strategy amp Operations Manager to join the Revenue Operations team Our team is responsible for accelerating Retools revenue growth by building the ultimate GTM machine We help the sales marketing success and support teams track and deliver against operating goals design and implement key crossfunctional initiatives perform root cause analysis to diagnose challenges and build maintain the core GTM systems these teams use to collaborate and succeed every day<p> <p><strong>WHAT YOULL DO <strong><p> <p>Well look to you to bring your experience to own the marketing pipeline and top of funnel plans as well as track and improve our execution against those plans Youll be very familiar with best practices of a modern B2B marketing organization and can partner with our CMO and VP of Demand Generation to diagnose and improve the marketing teams project execution Youll support strategies from PLG to paid media to ABM You will be responsible for improving our visibility into the performance of our marketing funnels and ensuring the health and integrity of marketing metrics on an ongoing basis Youll be a key contributor to our planning process providing analysis and reporting to our marketing finance and exec team to help us understand the ROI of our marketing spend and opportunities for growth<p> <p><strong>IN THIS ROLE YOULL<strong><p> <ul><li>Own the planning process for the marketing team<li> <li>Use quantitative and qualitative insights to inform growth strategy roadmap and prioritization for the Marketing team<li> <li>Work with the data and web engineering team to properly instrument and measure our funnels<li> <li>Be the right hand to the Head of Marketing for quarterly and annual planning as well as key strategic initiatives<li> <li>Own regular reporting on the overall health of marketing initiatives and topoffunnel performance across marketing<li> <li>Partner with finance to provide visibility into ROI on marketing spend<li> <ul><p><strong>THE SKILLSET YOULL BRING <strong><p> <ul><li>8+ years of marketing experience with 46 years of direct experience working in marketing operations for a B2B SaaS business preferably with both a productled and saledled sales motion and 68 years of total experience including related teams<li> <li>Expertise in implementing modern B2B demand gen strategies including ABM<li> <li>Aptitude for using data to drive better decision making including familiarity with SQL<li> <li>Exceptional problem solving and analytical skills demonstrated ability to structure complex problems navigate challenging data sets develop solutions and craft highquality narrative and executivelevel presentations<li> <li>Ownership mindset with strong attention to detail<li> <li>Excellent written and verbal communication skills<li> <li>Highly collaborative style with strong influence skills<li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$142700<span><span><span><span>$177700 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Sales Engineer
Company: Retool
Location: New York City, NY
Posted Mar 08, 2024
Retool is a company focused on providing a new type of development platform for building internal tools. They aim to make software development faster and more efficient by abstracting away tedious tasks and creating reusable components. Their customers range from startups to Fortune 500 companies. The sales engineering team is crucial to Retool's success, as they partner with potential customers to ensure they understand and are successful with Retool. The role involves understanding prospects' technical environments and business goals, creating and delivering demos, building apps within Retool, answering technical questions, and managing the technical close throughout the sales cycle. The ideal candidate has 2-4 years of experience in a closing technical pre-sales role, expertise in managing pre-sales cycles, strong knowledge of JavaScript, SQL, and various databases, and a background in web/software development or computer science.
Sales Engineer
Company: Retool
Location: San Francisco, CA
Posted Mar 08, 2024
Retool is a company focused on providing a new type of development platform for building internal tools. They aim to make software development faster and more efficient by abstracting away tedious tasks and creating reusable components. Their customers range from startups to Fortune 500 companies. Retool is currently seeking a Sales Engineer to drive revenue by partnering with potential customers and ensuring their success with Retool. The role involves understanding prospects' technical environments and business goals, creating and delivering demos, building apps within Retool, answering technical questions, and managing the technical close throughout the sales cycle. The ideal candidate should have 2-4 years of experience in a closing technical pre-sales role, expertise in managing pre-sales cycles, strong knowledge of JavaScript, SQL, and various databases, and a background in web/software development or computer science.
Revenue Accounting Manager
Company: Retool
Location: San Francisco, CA
Posted Mar 13, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHY WERE LOOKING FOR YOU <strong><p> <p>Retool is scaling quickly To support this growth and help us achieve our longterm mission of bringing good software to everyone we are building a worldclass Finance and Accounting team This team will serve as Retools source of truth developing highintegrity financials that provide visibility into business performance delivering insights that drive strategic decisions and establishing operational rigor so we effectively manage our cash and risk The Revenue Manager role will be essential in helping us build and scale this capability<p> <p><strong>WHAT YOULL DO<strong><p> <p>Retool is looking for a strong Revenue Accounting Manager to join our growing accounting team Reporting to the Revenue Accounting Lead the Revenue Accounting Manager will be the focal point on revenue recognition and contract structuring supporting new product introduction playing an integral role in our revenue accounting processes working cross functionally with our sales and revenue operations team and other key stakeholders This role will help build and uphold revenue recognition standards for Retool We will also look to you to help us build processes develop controls and identify opportunities for automation that will help us scale Finally as a fastgrowing business there will be opportunities to lead special projects which will enable you to expand your skill set while helping Retool build new accounting capabilities<p> <p><strong>WHO YOULL WORK WITH<strong><p> <p>You will join a small mighty and growing Finance team that aspires to serve customers across the business with highquality financial reporting and insights In addition to working with different Finance team members you will partner with teams across the business as we establish processes and the infrastructure required to support our growing business We really like spending time with each other in person and believe in the power of inperson collaboration creativity and connection so <strong>we have returned in a hybrid capacity to our San Francisco office 3 days a week<strong><p> <p><strong>IN THIS ROLE YOU WILL<strong><p> <ul><li>Serve as a subject matter expert on ASC 606 revenue accounting and the quotetocash process<li> <li>Oversee the accounting of multiple revenue streams as well as the design implementation and execution of scalable and effective processes for a more efficient close and strong control environment<li> <li>Establish formal accounting policies in accordance with US GAAP prepare technical revenue accounting memos in compliance with US GAAP and monitor relevant US GAAP developments to ensure revenue recognition policies are in compliance<li> <li>Review customer contracts for revenue recognition to ensure compliance with company policies and appropriate revenue recognition standards under ASC 606<li> <li>Review document and communicate any revenue impacts for customer contracts in accordance with Retools revenue recognition policies and ASC 606<li> <li>Participate in the month end close process including preparation of journal entries account analysis and reconciliation of revenue accounts to deliver timely and accurate financial results<li> <li>Work cross functionally to standardize procedures drive process improvements and automation efforts to streamline revenue accounting operations and improve the quality of monthly quarterly and annual closes including internal controls<li> <li>Develop and provide technical revenue recognition training to cross functional teams including sales and revenue operations<li> <li>Support special projects as needed including the implementation and or maintenance of revenue accounting systems and tools<li> <ul><p><strong>THE SKILLSET YOULL BRING<strong><p> <ul><li>Bachelors degree in Accounting or other relevant field<li> <li>Certified Public Accountant or equivalent with Big 4 or large accounting firm experience <li> <li>6+ years of relevant revenue recognition experience<li> <li>Prior experience at a startup or other fastpaced environment<li> <li>Strong understanding of US GAAP ASC 606 and ASC 340 principles<li> <li>Strong organizational skills a detailoriented selfstarter with the ability to work independently and across various functions<li> <li>Proven experience in customer contract reviews subscription billing processes and systems invoicing and collections strategies<li> <li>Ability to partner crossfunctionally across the company and with external partners<li> <li>Proven analytical and creative problemsolving skills with the capacity to identify issues and implement solutions proactively driving continuous improvement<li> <li>Excellent communication and organizational skills both written and verbal<li> <li>Experience with NetSuite preferred<li> <li>Experience with Stripe and Salesforce a plus<li> <li>Prior experience with large datasets and SQL a plus<li> <li>SaaS revenue accounting experience is a plus<li> <li>Knowledge of sales tax is a plus<li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$110200<span><span><span><span>$158300 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Infrastructure Engineer
Company: Retool
Location: San Francisco, CA
Posted Mar 14, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHY WERE LOOKING FOR YOU<strong><p> <p> <p> <p>Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies from oneperson startups to SampP 500 enterprises Weve done a lot with a littlewe have a rapidly growing engineering team and a laundry list of features and foundational infrastructure pieces we want to tackle <p> <div> <p>Retool is in an exciting hypergrowth phase and we need infrastructure engineers to tackle our rapid scaling challenges These scaling challenges are unique both in scope and in technical complexity as we scale both the company and the product<p> <div> <p><strong>WHAT YOULL DO<strong><p> <p> <p> <p>As an early member of the infrastructure team you will build and automate foundational systems for reliability security performance developer velocity and scale Whether youre interested in wide breadth or deep depth there are both opportunities for both You will work cross functionally supporting the engineering product design customer success support and sales functions<p> <p> <p> <p><strong>IN THIS ROLE YOULL<strong><p> <div> <ul><li>Scale Retools core cloud platform for high availability and performance globally<li> <li>Work collaboratively with the rest of the engineering team to deliver infrastructure for core and emerging products<li> <li>Evolve our backend architectureinfrastructure for both cloud and onpremise deployments<li> <li>Work with the team to set and prioritize our roadmap to maximize customer impact<li> <li>Define and automate developer processworkflow<li> <li>Support our systems in production<li> <li>Develop new data solutions<li> <li>Build monitoring and observability for production systems<li> <li>Conduct engineering interviews for new team members<li> <ul><p><strong>THE SKILLSET YOUll BRING<strong><p> <ul><li>7+ years of relevant experience<li> <li>Track record of delivering engineering projects and process improvements<li> <li>Experience scaling cloud infrastructure<li> <li>Passion for building and productionizing developer productivity tools frameworks and other aspects of platform engineering<li> <li>Experience with inner workings of Linux containers Docker containerd and container orchestration technologies eg dockercompose Kubernetes<li> <li>A love of building productive collaborative relationships both within an engineering org and across the broader company<li> <li>Youre excited by the ambiguity and highownership culture of earlystage startups<li> <li>You are pragmatic solutionoriented and scrappy<li> <li>You enjoy working collaboratively with a broad range of job functions and roles<li> <li>Experience with our tech stack Node Postgres Docker Kubernetes<li> <li>Experience scaling relational databases Postgres preferred<li> <li>Good knowledge of cloud onprem traffic routing service architecture in multiregion setup<li> <ul><div> <div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$159400<span><span><span><span>$210900 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Software Engineer
Company: Retool
Location: San Francisco, CA
Posted Mar 14, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHY WERE LOOKING FOR YOU<strong><p> <p><span>Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies big and small Weve done a lot with a littlewe have a growing engineering team and a laundry list of features and foundational improvements we want to tackle <span><p> <p><span>To continue our fastpaced growth we need to build a worldclass engineering team Youll help us get there by owning endtoend projects talking with customers and ultimately supporting the growth of Retool the product and the business <span><p> <p><strong>WHAT YOULL DO <strong><p> <p><span>Were a tool built by engineers for engineers You will work on features that impact thousands of customers globally and have the ability to change how applications are built across all parts of the stack Youll meet with internal counterparts to enhance customer thinking and partner closely with product on building out features Youll have a large impact on new features or improve performance on thousands of customers applications <span><p> <p><span>Retool is built primarily in JavaScript and TypeScript Nodejs on the backend and React on the frontend Well look to you to bring your experience to build within this environment and impact our codebase <span><span>Youll also engage in technical decisionmaking with the team participate in planning and help our engineering team expand its skillset To that end youll also play a key role in helping us grow the team through interviewing potential new team members <span><p> <p><strong>WHO YOULL WORK WITH<strong><p> <p><span>As an engineer you will work closely with product and design teams to build ship and iterate new features Were a hardworking passionate bunch who are motivated by collaboration strong results and bringing the impact of Retool to our customers When were in the office we enjoy eating lunch and occasionally dinner together and weve been known for our lively game nights But at the root of it all we come together to show our customers and notquiteyet customers how Retool can make them and their companies more efficient and successful If this sounds like a fit wed love to hear from you <span><p> <p><strong>IN THIS ROLE YOULL<strong><p> <ul><li><span>Improve the UX of the Retool core editor which involves plenty of interesting problems both technical eg how do we implement our drag and drop system in a performant way and otherwise eg how do we handle the pushing of existing components when dragging new components on<span><li> <li><span>Expand the types of applications that you can build into different parts of the development process <span><li> <li><span>Debug customer problems + build features for them eg the Google Sheets integration doesnt support adding rows and whats the best way to support that Via cell ranges or via a lightweight homegrown ORM<span><li> <li><span>Help assess and recruit future engineers<span><li> <li><span>Work on increasing the scalability of Retools platform eg frontend application performance reducing query latencies <span><li> <ul><p><strong>THE SKILLSET YOULL BRING<strong><p> <ul><li><span>6+ years experience in professional software development ideally some of which youve spent in startups<span><li> <li><span>Experience owning technically challenging and demanding crossfunctional projects<span><li> <li><span>Experience across the entire stack from backend to frontend and if you have a preference wed love to hear it<span><li> <li><span>Experience with cloud based infrastructure like Azure AWS or GCP<span><li> <li><span>Ability to make technical decisions quickly while looping in key stakeholders too<span><li> <li><span>A customerfirst mindset and an interest in talking with customers to make sure what were building meets their needs<span><li> <li><span>Habit of introspection and understanding whats helped you be successful in the past<span><li> <ul><p><strong>NICE TO HAVE<strong><p> <ul><li><span>Experience in JavaScript TypeScript <span><li> <li><span>Experience with PostgreSQL <span><li> <li><span>Bonus points if you have experience in mentoring other team members and have previously worked closely with designers<span><li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$127500<span><span><span><span>$210900 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Frontend Engineer
Company: Retool
Location: San Francisco, CA
Posted Mar 14, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHY WERE LOOKING FOR YOU<strong><p> <p> <p> <p>Retool is both an interface used to build internal tools and the runtime for those apps Its used simultaneously by technicallydemanding engineers and productivityfocused end users As you can imagine its critical that we build a performant usable and powerful front end<p> <div> <p>As a frontend engineer at Retool youll be building a platform that thousands of customers rely on to run their operations<p> <p>We have a small but mighty engineering team Weve done a lot with a little but theres much more work to be done to continue our fastpaced growth we need to hire a worldclass engineering team Youll help us get there by owning endtoend projects talking with customers and ultimately supporting the growth of Retool both the product and the business <p> <div> <p><strong>WHAT YOULL DO<strong><p> <div> <p>Frontend engineers at Retool collaborate closely with our design team to craft a product that delights our users You will help extend the core functionality of our application editor which requires both attention to detail and an understanding of performance implications To keep Retool blazingly fast we may end up experimenting with Core React functionality Web Workers and WebAssembly<p> <p>New features often start off as customer ideas Youll take those ideas and scope build test document and ship them to production Outside of customer feedback youll also weigh in on our product roadmap which is set collaboratively by design and engineering<p> <p>Youll be working primarily in React and Typescript with a Nodejs backend<p> <div> <p><strong>WHO YOULL WORK WITH<strong><p> <div> <p>At Retool we work crossfunctionally with designers customer engineers and support engineers as well as the marketing and sales teams Engineers make a lot of product decisions and youll partner frequently with designers as you scope and build your projects Everyone on our design team is comfortable both in Figma as well as code<p> <p>Were a hardworking passionate bunch who are motivated by collaboration strong results and bringing the impact of Retool to our customers When were in the office we enjoy eating lunch and occasionally dinner together and swapping stories But at the root of it all we come together to show our customers and notquiteyet customers how Retool can make them and their companies more efficient and successful<p> <p>If this sounds like you wed love to hear from you <p> <div> <div> <p><strong>THE SKILLSET YOUll BRING<strong><p> <ul><li>6+ years experience in professional frontend development ideally some of which youve spent in startups<li> <li>Significant experience working with JavascriptTypescript and React<li> <li>Previous experience working closely with designers building flexible composable libraries and components<li> <li>You sweat the important details and are passionate about maintainable scalable CSS<li> <li>Experience owning technically challenging and demanding crossfunctional projects<li> <li>A record of identifying valuable projects communicating the strategy for them and executing on them autonomously<li> <li>A customerfirst mindset and an interest in talking with customers to make sure what were building is a polished product meets their needs<li> <li>Habit of introspection and understanding whats helped you be successful in the past<li> <li>Bonus points if you have experience in mentoring other team members<li> <ul><div> <div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$127500<span><span><span><span>$210900 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Associate Sales Engineer
Company: Retool
Location: San Francisco, CA
Posted Dec 24, 2023
WHO YOU'LL WORK WITH: As a member of the sales team, you’ll work with our Account Executive, Sales Engineering, Customer Engineering, Support teams, and Marketing teams to help prospective customers be successful with Retool and drive new business. You will lead high-level discovery calls, debug customer issues, and work cross-functionally with Account Executives, Sales Engineers, our Marketing team, and our Support team to give Retool’s users a best-in-class experience. Retools are customer focused, and you’ll join an organization that genuinely enjoys collaborating to build an incredibly innovative product. Whether it’s refunding orders, underwriting loans, managing marketplaces, rolling out new features, analyzing transactions, or providing customer support, Retool makes it dramatically faster and easier to build the internal tools that teams need to succeed. You’ll also contribute to the enablement of the sales team as a whole by building out demo apps for our AE’s, working on Retool’s own internal tooling, and giving presentations on strategies and best practices around our sales process. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations. We’ve developed the fastest way to build internal tools, saving companies time, resources, and engineering bandwidth. IN THIS ROLE, YOU'LL: Develop creative messaging strategies to best reach our new users Generate sales pipeline by scheduling meetings with our prospects Become a subject matter expert in Retool and answer technical questions about the platform Lead Zoom conversations with new users to better understand their Retool use case(s) Maintain a clean and organized book of accounts using Salesforce Relay product and user feedback to internal teams all across Retool Achieve daily, weekly, and quarterly metrics THE SKILLSET YOU'LL BRING: You’re an effective communicator, both in your writing and speech You have a technical aptitude, and a hunger to always be learning new technologies You love testing, tracking, and iterating on your process You thrive in a fast-growing and ever changing environment You’re self-directed and able to maintain your own schedule and workload You’re coachable, and open to giving and taking constructive feedback Retool offers generous benefits to all employees. For more information, please visit the benefits and perks section of our careers page! Many of our prospective customers have technical questions, so you’ll need to become an expert on the product and be comfortable learning new technical concepts quickly.
Head of Product Marketing
Company: Retool
Location: San Francisco, CA
Posted Mar 12, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>ABOUT THE TEAM <strong><p> <p>Product Marketing is a highly strategic function within the organization that leads the charge on understanding our buyer our products and the market as a whole and turning that into messaging and content that helps us continue the hyper growth journey weve been on Additionally the product teams look to product marketing to feed customer and market insights into their roadmap<p> <p><strong>WHY WERE LOOKING FOR YOU <strong><p> <p>Reporting to the CMO The Head of Product Marketing will create the strategy for the function solving backwards from Retools buyers needs and our internal goals We are looking for this person to partner closely with growth sales product and the exec team to chart the PMM roadmap and then coach and guide the individual product marketers through execution <p> <p>We have an exciting opportunity to truly define and own the application development platform category and the Head of PMM will corral the resources and best minds to get us there <p> <p>We really like spending time with each other in person and believe in the power of inperson collaboration creativity and connection so we have returned in a hybrid capacity to our San Francisco offices 3 days a week <p> <p><strong>IN THIS ROLE YOU WILL<strong><p> <ul><li>Conduct research on our ideal customer profile ICP and publish insights to guide the demand generation and sales teams to be more effective<li> <li>Craft messaging that speaks to our ICP and that creates a desire to engage with Retool marketing or try Retool<li> <li>Guide PMMs and the content team to create great content as well as occasionally author content directly across both thought leadership and product content<li> <li>Work with sales to understand their needs and build an enablement roadmap to ensure they have the assets they need to be successful<li> <li>Partner closely with demand gen to ensure PMMs product customer and competitor understanding is baked into every campaign<li> <li>Build a winloss and competitive program to ensure were improving win rates over time<li> <ul><p><strong>THE SKILLSET YOULL BRING<strong><p> <ul><li>15+ years of experience with 10+ years in product marketing<li> <li>Experience leading the PMM function and setting strategy for the team<li> <li>Experience with building high performance teams including mentorship career coaching and fostering positive morale <li> <li>Strong crossfunctional partnership skills to collaborate closely with product and sales teams<li> <li>A sharp eye for compelling messaging and content that excites persuades and converts<li> <li>Excellent written and verbal communication skills for both internal and external presentations<li> <li>An ability to understand technical content and buyers and ideally be handson in Retool to gain a firsthand understanding of our products<li> <li>The ability to discern trends and patterns from vast quantities of research and data and articulate insights to technical and nontechnical users alike<li> <li>Experience with developing programs and content that build brand affinity with developers<li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$197300<span><span><span><span>$246100 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Community Support Engineer
Company: Retool
Location: San Francisco, CA
Posted Mar 10, 2024
Retool is seeking a Community Support Engineer to provide technical advice and support to developers using Retool's platform. The role involves answering complex questions, troubleshooting issues, and creating educational content. The ideal candidate should have 2+ years of experience in a support or engineering role, strong JavaScript and web development skills, and experience with databases and APIs. Familiarity with cloud providers, Docker, and Kubernetes is a plus. The role offers a competitive salary range of $114,600—$155,200 USD and comprehensive benefits.
Customer Service Representative
Company: Retool
Location: New York City, NY
Posted Mar 10, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><b><strong>WHY WERE LOOKING FOR YOU <strong><b> <p><p>Retool is a fastgrowing company that is changing the landscape of how software is built Our Support team is at the forefront of ensuring our customers have a seamless and efficient experience with Retool We are looking to expand this stellar team with a Customer Service Representative who will serve as our customers first point of contact for technical and nontechnical inquiries and issues<p> <p><b><strong>WHO YOULL WORK WITH <strong><b> <p><p>You will be an integral part of Retools dynamic Support team collaborating with empathetic and skilled professionals dedicated to resolving customer issues In addition youll regularly engage with our product sales and engineering teams to ensure that customer feedback and insights become catalysts for product improvement and innovation<p> <p><b><strong>IN THIS ROLE YOULL <strong><b> <p><ul><li>Resolve customer issues related to plan levels subscriptions discount redemptions and feature availability<li> <li>Answer general inquiries and unscoped asks from our customers coordinating with internal teams to match customer needs to the best available path forward<li> <li>Escalate concerning customer reports or trends to Support Engineering<li> <li>Receive mentorship on Retool product capabilities and resolve general inquiries on whether it meets customer needs<li> <li>Recommend relevant documentation enablement programs and other selfservice resources to customers<li> <li>File feedback and reports of customer friction within our issuetracking software<li> <li>Contribute to data tagging categorization and validation to help power our AIgenerated answer models<li> <ul><p><b><strong>THE SKILLSETS YOULL BRING <strong><b> <p><ul><li>1+ years of experience in a customer service role preferably in the tech or SaaS industry<li> <li>Exceptional verbal and written communication skills<li> <li>Ability to interpret customer needs and provide appropriate solutions efficiently<li> <li>Proficiency in using customer support tools and platforms preferred<li> <li>Aptitude and curiosity for learning and navigating new technologies you enjoy taking on new challenges and can quickly distill learnings in novel situations<li> <li>A passion for ensuring a positive customer experience emotional intelligence and an empathetic inclination to understand customer needs and challenges<li> <li>Specific software development or coding language knowledge is not required but enablement opportunities will be available if interested<li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$63800<span><span><span><span>$96900 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>
Software Engineer, Build and Release
Company: Retool
Location: San Francisco, CA
Posted Mar 14, 2024
<div> <p><strong>ABOUT RETOOL <strong><p> <p>Nearly every company in the world runs on custom software Gartner estimates that up to 50 of all code is written for internal use This is the operational software for refunding orders underwriting loans onboarding employees analyzing transactions and providing customer support But most companies dont have adequate resources to properly invest in these tools leading to a lot of old and clunky internal software or even worse users still stuck in manual and spreadsheet flows <p> <p>At Retool were on a mission to bring good software to everyone Were building a new type of development platform that combines the benefits of traditional software development with a draganddrop UI editor and AI making it dramatically faster to build internal tools We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on while creating reusable components that act as a force multiplier for future developers and projects The result is not just productivity but good software by default And thats a mission worth striving for <p> <p>Today our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business Interested in joining us Let us know <p> <div> <p><strong>WHAT YOULL DO<strong><p> <p><span>In this role you will be helping build our Release Engineering team from the ground up The charter for this role is broad but your core responsibility is to make sure our releases are fast highly reliable and delight our customers<span><p> <p><span>You will be in charge of many aspects of the release process and tooling This may include <span><p> <ul><li><span>Creating and maintaining release automation pipelines<span><li> <li><span>Building git CICD and Slack scripts tooling bots and dashboards to help manage multiple inflight releases<span><li> <li><span>As we are a multitenant SaaS platform performance and backwards compatibility are important aspects to preserve as we release new features and functionality <span><li> <li><span>As we are going through a hyper growth cycle well want to explore strategies like automated canary deployments and analysis helping Retool move fast with high quality<span><li> <li><span>Since we also offer our product for onprem deployment to our customers you will be a key stakeholder in designing and implementing a safe and smooth new software release and distribution process<span><li> <ul><p><strong>IN THIS ROLE YOU WILL<strong><p> <ul><li><span>Help build a great product that improves productivity of engineers across the globe by several orders of magnitude<span><li> <li><span>Define best practices for releasing both SaaS and OnPrem products<span><li> <li><span>Troubleshoot and help diagnose product defects quality issues observability gaps and how they relate to manage risk and ensure successful releases<span><li> <li><span>Work collaboratively with product engineering teams to improve quality assurance standards via EndtoEnd tests and other test automation strategies<span><li> <li><span>Our north star is to ensure successful deployment of our software releases to our customers ondemand ie multiple deploys per day<span><li> <ul><p><strong>THE SKILLSET YOULL BRING <strong><p> <ul><li><span>4+ years of related professional experience with 2+ years in a lead role<span><li> <li><span>Solid experience in building release automation and tooling <span><li> <li><span>Familiarity with release frameworks and tools such as git GitHub Buildkite CICD tooling fastlane<span><li> <li><span>Comfortable being a hands on individual contributor while simultaneously helping hire and scale the team<span><li> <li><span>Strong programming experience with any major programming language<span><li> <li><span>Have significant experience and willingness to work with other teams such as fellow engineers product managers deployed engineers support quality teams etc<span><li> <li><span>Drive cross functional teams towards concrete and shared release goals and outcomes<span><li> <li><span>A passion for learning especially through looking at new processes and tools that have significant impact on engineering teams<span><li> <li><span>Excellent communication skills<span><li> <li><span>Highly analytical and metricsoriented<span><li> <li><span>Detail oriented <span><li> <ul><p><strong>BONUS POINTS<strong><p> <ul><li><span>NodeJSJavaScriptTypeScript experience<span><li> <li><span>Familiarity with React React Native frontend web and mobile application development<span><li> <li><span>Experience with test automation and toolsframeworks like CypressPlaywrightSelenium Unit test frameworks like Jest etc<span><li> <ul><div> <div> <div> <p>For candidates based in the United States the annual base salary range is listed below This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as but not limited to scope and responsibilities the candidates experience and qualifications and location <p> <p>Additional compensation in the forms of equity andor commissionbonuses are dependent on the position offered Retool provides a comprehensive benefit plan including medical dental vision and 401k Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <div> <p>United States pay range<p> <p><span>$136000<span><span><span><span>$180900 USD<span><p> <div> <div> <div> <p>Retool offers generous benefits to all employees and hybrid work location For more information please visit the benefits and perks section of our careers page<p> <p>Retool is currently set up to employ all roles in the US and specific roles in the UK To find roles that can be employed in the UK please refer to our careers page and review the indicated locations<p> <div>