Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Director, Technical Support

Company: ServiceNow

Location: Staines, United Kingdom

Posted Jan 12, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support manager with over 15 years of experience. The role involves managing KPIs, improving customer experience, driving case management success, and leading a team in a hybrid work environment. The ideal candidate should have a customer-first mindset, strong leadership skills, and experience in managing enterprise support in complex environments. They must also possess excellent communication skills and the ability to drive efficient operations.

GVP, Audit Risk and Control Assurance

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 13, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a distinguished leader to head its audit, risk management, and Sox control assurance organization. The role, reporting directly to the CFO, involves optimizing audit, risk management, and Sox control procedures, maintaining high standards in alignment with legal and regulatory requirements. The ideal candidate will lead a team of professionals, driving innovation in audit, risk management, and control assurance practices, and fostering relationships with internal and external stakeholders. The position requires extensive experience in enterprise risk management, especially in technology-driven environments, and a track record of success in a Big Four firm. The role offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Senior Director Sales

Company: ServiceNow

Location: Stockholm, Sweden

Posted Jan 13, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in a region. The role involves leading direct Sales Executives, developing sales strategy, engaging in territory planning, recruiting and coaching team members, managing forecasts and pipelines, and achieving annual sales goals. The ideal candidate should have extensive new business sales success, strong team management skills, strategic thinking, and the ability to build long-term relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Demand Generation, Marketing Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 13, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly organized, goal-oriented marketing professional for a high-performing Americas team. The role involves driving revenue growth, adoption, and customer success across sales channels, with a focus on ServiceNow Platform and AI products. The ideal candidate will have 8+ years of B2B enterprise technology marketing experience, strong digital savviness, and the ability to manage multiple stakeholders and campaigns. Key responsibilities include leading Americas marketing programs for ServiceNow Platform and AI, developing data-informed strategies, and driving demand generation programs for business growth.

Senior Software Quality Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Jan 12, 2025

ServiceNow, a global market leader since 2004, offers innovative AI-enhanced platforms to over 8,100 customers. The job role involves maintaining automation frameworks, collaborating with developers, and ensuring quality metrics. The company emphasizes inclusivity and provides competitive compensation and benefits.

Sr Inbound Product Manager

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader with AI-enhanced technology serving 8,100 customers, including 85% of the Fortune 500. The company aims to transform work processes through its intelligent, cloud-based platform. The job description seeks a product management leader to drive strategy towards $10B+ revenue, involving leading product strategy, communicating priorities, and guiding projects to deliver high-quality products.

Senior Manager, Sales - Retail Industry

Company: ServiceNow

Location: Hamburg, Germany

Posted Jan 12, 2025

ServiceNow, founded in 2004, is a global leader offering innovative AI technology to 8,100 customers. The job description highlights sales leadership, strategic growth, and collaboration across teams. The company emphasizes inclusivity and equal opportunity in hiring.

EMEA Workflow Go-To-Market Leader: Customer Workflow BDM

Company: ServiceNow

Location: Munich, Germany

Posted Jan 13, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Senior Capacity Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Jan 12, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a DevOps professional with expertise in Linux systems, cloud technologies, and observability. The role involves providing relief and sustainable resolution to infrastructure issues, driving automation initiatives, and collaborating with partner teams to improve system design. The ideal candidate will have 4+ years of experience in DevOps automation, CI/CD pipelines, agile methodologies, and cloud technologies, preferably Azure. Proficiency in Python, JavaScript, Ruby, and MySQL database administration is required. A team-first attitude, strong communication skills, and the ability to work in shifts covering one weekend day are also essential. Experience with the ServiceNow Platform is a bonus.

Software Engineering Manager

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Jan 12, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Global Strategic Customer Engagements (Elevate) Senior Associate

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description targets a Senior Associate for the Global Strategic Customer Engagements (Elevate) team, responsible for driving high-impact strategies to support long-term revenue growth. The role involves working on strategic projects, creating compelling narratives for large deals, and supporting strategic large deal engagements with key global customers.

Senior Staff Software Engineer, Forms and Interfaces

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent, cloud-based platform that connects people, systems, and processes to improve work efficiency. They are seeking a senior software engineer with 10+ years of Java experience, passion for JavaScript, and expertise in modern UI frameworks. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. The company values inclusivity and offers competitive compensation with benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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