Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff ServiceNow Software Engineer

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. They are seeking a senior-level ServiceNow developer with 6+ years of experience in JavaScript, Rest API, and ServiceNow technologies. The role involves developing ServiceNow applications, integrating third-party systems, and leading technology integration strategies. The company values inclusivity and offers competitive compensation, benefits, and work-life balance.

Web Publishing Specialist

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job description involves overseeing web publishing operations, task delegation, coordination, and communication across multiple regions, ensuring content consistency and localization. The ideal candidate should have strong project management skills, extensive AEM experience, and proficiency in localization and internationalization. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Software Quality Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Jan 12, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers various job opportunities, including the PAXE QE team role, which involves configuration tools for ServiceNow mobile apps.

Senior Solution Sales Executive, Customer Workflow

Company: ServiceNow

Location: Singapore

Posted Jan 12, 2025

ServiceNow, a global leader in AI-enhanced platforms, seeks a Solution Sales Executive to drive growth. The role involves strategic sales, customer engagement, and collaboration with teams. The company emphasizes innovation, diversity, and equal opportunity.

Sr Enterprise Account Exec - Insurance

Company: ServiceNow

Location: Staines, United Kingdom

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They seek a sales professional to develop relationships with C-suite executives, oversee account management, and act as a trusted advisor to customers. The ideal candidate has 10+ years of sales experience, a proven track record in new business generation, and a customer success focus.

Senior UX Consultant

Company: ServiceNow

Location: Sydney, Australia

Posted Jan 12, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior/Staff UX Consultant for its new product, ServiceNow Impact. This role involves personalizing customers' digital transformation journey on the Now Platform, focusing on user experience. The ideal candidate will act as a UX subject matter expert, conduct user research, and create interface prototypes using Figma. They will also present UX accelerator offerings, engage with customers, and drive continuous improvements of service offerings. Qualifications include enterprise software experience, consulting skills, research facilitation, design execution, and strong communication skills.

Sr. Solution Consultant - SecOps

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 12, 2025

ServiceNow is seeking a Pre-Sales Security Solution Consultant to support customers during sales engagements. The role involves creating innovative solutions with ServiceNow Security Operations, reviewing customer security architecture, and contributing to sales campaigns. The ideal candidate should have strong pre-sales experience, understanding of the sales process, and a Bachelor's degree with 3-5 years of experience. Knowledge of Security Operations Center (SOC), Network Operations Center (NOC), and various security technologies is required. The role offers competitive compensation, generous benefits, and a collaborative work environment.

Solution Architect

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 12, 2025

ServiceNow, founded in 2004, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Solution Architect, Platform role for implementing Workflow solutions, requiring deep product expertise, innovation, and customer-centric mentality. The role involves consulting with customers, supporting sales cycles, and advocating for customer needs within ServiceNow.

Manager, Software Engineering

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 12, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The job description outlines a role in product development, requiring extensive experience in relevant technologies, agile development, and strong communication skills. The company values inclusivity and diverse backgrounds, offering flexible work personas and accommodations for applicants.

Director, Technical Support

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Jan 12, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support manager with over 15 years of experience. The role involves managing KPIs, improving customer experience, driving case management success, and leading a team in a hybrid work environment. The ideal candidate should possess a customer-first mindset, strong leadership skills, and proficiency in reporting and analytics tools. The company values inclusivity and diversity, offering equal opportunity employment.

DEI Program Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 12, 2025

ServiceNow, a global market leader based in San Diego, California, is seeking a professional to join their Diversity, Equity, and Inclusion (DEI) team. The role involves fostering external strategic partnerships, supporting program initiatives, and collaborating across DEI teams to deliver professional development opportunities for employees. Key responsibilities include managing strategic partnerships, planning and executing events, developing evaluation metrics, and managing program budgets. The ideal candidate should possess strong project management skills, a track record in managing external partnerships, excellent communication abilities, and global cultural awareness.

Senior Enterprise Account Executive - Federal States (Western and Eastern Germany)

Company: ServiceNow

Location: Dusseldorf, Germany

Posted Jan 12, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Account Executive with expertise in public sector sales, particularly with federal government entities in Western and Eastern Germany. The role involves producing new business sales revenue, developing relationships with C-suite personas, and overseeing client relationship mapping. The ideal candidate should have government expertise, 10+ years of sales experience, and fluency in German and English. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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