Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Principal Product Manager, Conversational Search

Company: ServiceNow

Location: Boston, MA / Remote

Posted Dec 21, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to revolutionize work processes through its intelligent, cloud-based platform. A job opening exists for a seasoned product manager to drive search, RAG, and question-answering strategies, aiming for $20B+ revenue. The role involves product strategy, cross-functional team management, and ensuring user satisfaction.

FSI Leader, Solution Consulting (Asia)

Company: ServiceNow

Location: Singapore

Posted Dec 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a dynamic FSI Leader, Solution Consulting (Asia) based in Singapore. The role involves leading solution consulting efforts across the Asian financial services industry, driving strategic initiatives, and delivering innovative solutions. The ideal candidate should have a Bachelor's degree in Business, Finance, or related field, and over 10 years of experience in the financial services industry. They must possess strong strategic planning and execution skills, business development acumen, and excellent communication abilities. The role also involves representing the company at industry events and client meetings.

Senior Process Engineer - Federal

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Process Engineer. The role involves supporting US Federal customers, leading cross-functional teams, and improving operational processes. The ideal candidate should have a technology background, experience in project and program management, and skills in process improvement, ITIL V3, Six Sigma/Lean, and organizational change management. The position offers a competitive salary, benefits, and opportunities for growth in a fast-paced, rapidly growing company.

Customer Advisory & Business Consulting Specialist

Company: ServiceNow

Location: Gurgaon, India

Posted Dec 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a business consulting specialist with 5+ years of experience. The role involves strategic customer engagements, solution-oriented analysis, and impact-driven deliverables. The ideal candidate should have industry expertise, strong analytical skills, and a consultative approach. They must also be proficient in automation tools, data insights, and have excellent communication skills. ServiceNow values inclusivity and encourages applications from diverse backgrounds.

Sr. Services Account Executive

Company: ServiceNow

Location: Vancouver, Canada / Remote

Posted Dec 21, 2024

ServiceNow is a global market leader in the cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The company is committed to making the world work better for everyone through its purpose-driven approach.

Enterprise Account Executive, FSI & Manufacturing

Company: ServiceNow

Location: Milan, Italy

Posted Dec 21, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Advisory Solution Consultant - Service Provider

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 21, 2024

ServiceNow, a leading technology company serving over 7,700 customers including 85% of the Fortune 500, is seeking a Solution Consultant. The role involves supporting solution sales, guiding revenue, and acting as a technical and domain expert. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. ServiceNow values inclusivity and encourages applications from diverse backgrounds.

Senior Staff Software Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Dec 21, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. They are seeking a Java expert with 10+ years of experience, passion for JavaScript, and advanced knowledge in data structures, algorithms, and relational databases. The role involves building high-quality code, working with product owners, contributing to new product development, and mentoring colleagues. The position offers a competitive salary, benefits, and opportunities for growth.

Sr Solution Consultant - Healthcare

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 21, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving 8,100 customers including 85% of the Fortune 500. They seek a Solution Consultant with 5+ years of experience for their Healthcare Provider Solution Sales team, preferably in San Diego or Denver. The role involves developing and positioning solutions, leading workshops, and providing product demonstrations. The company offers competitive compensation, benefits, and a flexible work environment.

Senior Federal Solution Sales Executive - CX

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Dec 21, 2024

ServiceNow is seeking a Solution Sales Executive to drive market success for their CX, Service Digital, and Now Assist Products within US Federal Civilian Government Agencies. The role involves communicating the value of service and digital automation, partnering with Federal Field Account Executives and Solution Consultants, and achieving sales quotas. The ideal candidate should have 10+ years of sales experience in security products for the Federal Government, a strong understanding of the CX market, and the ability to communicate complex issues simply. US Citizenship is required for access to Secured Federal Facilities.

GenAI Architect

Company: ServiceNow

Location: Addison, TX / Remote

Posted Dec 21, 2024

ServiceNow is a global market leader in AI-enhanced technology, providing innovative solutions to over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone through its intelligent cloud-based platform.

Principal Product Security Engineer | Design

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Dec 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Security Engineer with extensive experience. The role involves defining security strategies, working closely with engineering and customer success teams, conducting market research, and leading product development. The ideal candidate should have 5+ years of security experience, 15+ years of program management, and 10+ years of business process management. They must possess strong communication skills, familiarity with Agile frameworks and cloud platforms, and the ability to manage multiple projects.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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