Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Operational Technology (OT) Solution Consultant

Company: ServiceNow

Location: Singapore

Posted Dec 20, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Operational Technology (OT) Solution Consultant role involves driving innovative business solutions, partnering with sales and engineering teams, and serving as a thought leader on OT for ServiceNow. The role requires domain expertise in OT and related industries, experience with OT technologies, and strong pre-sales or consulting experience. Exceptional communication and presentation skills are essential. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

Sr. Solution Sales Executive - Customer/Industry Workflow - Healthcare (Providers) - WEST

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter work. The Solution Sales Executive role focuses on driving the success of ServiceNow's Customer and Industry Workflow (CiWF) Healthcare solutions. Responsibilities include defining territory strategy, establishing partnerships, and coaching team members. The role requires 5+ years of healthcare sales experience and 7+ years of enterprise software sales experience. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Sr Solution Sales Executive, Customer & Industry Workflows

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Solution Sales Manager role involves overseeing the market success of ServiceNow's Customer & Industry Workflows products, supporting territory strategy, and coaching team members. The ideal candidate should have 7+ years of enterprise software sales experience, with solution sales expertise, and a strong understanding of CRM or CX solution-related business processes.

Solutions Consultant - Workplace Service Delivery: Employee Experience Locations: East/Central

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Employee Experience/Workplace Solution Consultant. The role involves leading strategies, understanding customer challenges, and crafting compelling value propositions for ServiceNow's Workplace Service Delivery solution. The ideal candidate should have extensive experience in Solution Consulting, particularly with Integrated Workplace Management Systems (IWMS), and strong pre-sales skills. They must be able to establish credibility with executives and technical influencers, and have a passion for evangelizing ServiceNow's capabilities. The role requires approximately 40% regional travel.

Advisory Solution Consultant

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a hands-on technical consultant for their HCLS Solution Consulting team. The role involves supporting revenue growth at large Life Sciences organizations, driving trusted advisor relationships, and providing product and domain-specific solutions during sales cycles. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. The company offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Industry Architect, Customer and Industry Workflows - Financial Services & Insurance

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Dec 20, 2024

ServiceNow is a company that empowers its employees to innovate and make a significant impact. They offer a collaborative environment where individuals from diverse backgrounds are encouraged to apply. The role involves consulting with senior stakeholders, designing end-to-end solutions using ServiceNow products, improving processes, collaborating cross-functionally, and staying updated on industry trends. The ideal candidate should have experience in presales or consulting, a strong understanding of financial services industry, and familiarity with ServiceNow. ServiceNow is committed to diversity and equal employment opportunities.

Pipeline - Sr Platform Architect

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 20, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Senior Platform Architect for its Customer Outcomes team. The role involves establishing a technical foundation in the ServiceNow Platform, designing solutions to improve customer outcomes, and guiding customers, partners, and internal teams. The ideal candidate should have 8+ years of professional services experience, ServiceNow certifications, and industry domain expertise. The company values inclusivity and diversity, offering an equal opportunity employment. The role requires up to 80% travel and the ability to work in a 'startup paced' environment.

GenAI Architect

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive base pay, equity, variable compensation, and benefits.

Global Partner Seller

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Partner Seller - Run (GPS-R) to manage an existing base of partner's managed service provider business. The role involves achieving sales quotas, driving new opportunities, account planning, forecasting, and field-based sales activities. The ideal candidate should have 5+ years of global alliances and partner sales experience, a proven track record of exceeding sales targets, and strong relationship-building skills. The position offers competitive compensation, benefits, and opportunities for growth in a collaborative environment.

Technical Principal Product Manager - Conversational AI Experiences

Company: ServiceNow

Location: Santa Clara, CA

Posted Dec 20, 2024

ServiceNow, a global market leader based in San Diego, California, is seeking a Technical Principal Product Manager for Conversational AI Experiences. The role involves leading product strategy, development, and execution for Now Assist Conversational AI, focusing on customer deflection. Key responsibilities include roadmap development, stakeholder collaboration, engineering partnership, market analysis, and performance metric establishment. Qualifications include a degree in Computer Science or related field, 8+ years in product management with conversational AI experience, and strong leadership skills.

Advisory Solution Consultant - Retail

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Enterprise Account Executive - Healthcare

Company: ServiceNow

Location: Chesterfield, MO / Remote

Posted Dec 20, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 10+ years of software/solutions sales experience, ability to build C-suite relationships, and a customer success focus. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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