Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Customer Success Guide

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Guide for its Customer Excellence Group in Dublin, Ireland. The role involves driving customer success, growth, and adoption across EMEA, serving as a trusted point of contact for customers, and collaborating with internal teams. Key responsibilities include customer advocacy, cross-functional collaboration, executive engagement, best practices enablement, and escalation management. The ideal candidate should have a business-related degree, 2-5 years of relevant work experience, SaaS experience, strong emotional intelligence, and program management skills. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Financial Services Technical Lead

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Dec 04, 2024

ServiceNow is seeking a Financial Services Technical Lead to consult with customers on implementing ServiceNow's Financial Services Operations (FSO) solutions. The role involves project delivery, pre-sales support, product engagement, and leadership. Key responsibilities include serving as the primary technical point-of-contact, defining technical solutions, mentoring developers, and contributing to product development. The ideal candidate should have 8+ years of consultation experience, deep knowledge of financial services, and ServiceNow certifications.

Solution Sales Executive - Customer & Industry Workflows

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Dec 04, 2024

ServiceNow is seeking a Senior Solution Sales Executive - Customer Workflows. The role involves achieving sales quotas, developing a sales strategy, arranging and conducting initial discussions, and being a trusted advisor to customers. The ideal candidate should have a proven track record in service sales, experience with CRM technologies, and strong communication skills. ServiceNow is an Equal Employment Opportunity Employer.

Associate Solution Consultant

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company offers a Solution Consultant (SC) Academy program, a 6-month intensive training for aspiring tech sales professionals. The program equips participants with ServiceNow product knowledge, sales skills, and IT expertise. ServiceNow values individuals who are passionate about technology, have strong communication skills, and are eager to learn in a dynamic environment.

Senior Staff Technical Program Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Program Manager for its STEP org. The role involves managing high visibility complex programs, driving prioritization and project plans, identifying and mitigating risks, and coordinating executive-level meetings. The ideal candidate should have extensive experience in driving large-scale global change initiatives, designing metrics, and excellent facilitation skills. The position offers a competitive compensation package and opportunities for growth in a dynamic environment.

Staff Software Engineer

Company: ServiceNow

Location: Redmond, WA

Posted Dec 04, 2024

ServiceNow is a company that empowers its employees to innovate and make a significant impact. With a strong commitment to inclusivity and diversity, they value skills and experience over traditional paths. The role involves building high-quality, scalable code, working closely with product owners, and contributing to new product development. Qualifications include extensive Java and JavaScript full stack development experience, expertise in distributed systems, and strong analytical skills. The company offers competitive compensation, benefits, and a flexible work environment.

Principal Technical Consultant, Federal

Company: ServiceNow

Location: Fort Meade, MD

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Pr. Technical Consultant, IT Workflow with a Top Secret / Sensitive Compartmented Information (TS/SCI) clearance. The role involves configuring ServiceNow IRM products, driving customer adoption, and providing prescriptive guidance to help customers achieve their business outcomes. The ideal candidate should have at least 5 years of configuration/development experience, strong understanding of IT systems, and excellent interpersonal skills. The company values inclusivity and offers competitive compensation, benefits, and opportunities for growth.

Principal Technical Consultant, Federal

Company: ServiceNow

Location: Fort Meade, MD

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Pr. Technical Consultant, IT Workflow with a Top Secret / Sensitive Compartmented Information (TS/SCI) clearance. The role involves configuring ServiceNow ITSM products, driving customer adoption, and delivering successful outcomes. The ideal candidate should have at least 5 years of configuration/development experience, strong understanding of web technologies, and excellent interpersonal skills. The position offers a base pay of $155,600 - $272,400, plus benefits and potential for equity.

Solution Sales Specialist, Customer Experience Workflows

Company: ServiceNow

Location: Vienna, Austria

Posted Dec 04, 2024

ServiceNow is seeking a Senior Solution Sales Executive to drive sales revenue for their Customer Service Workflows product suite. The role involves working closely with the wider ServiceNow sales ecosystem, delivering territory planning, account planning, and forecasting. The ideal candidate should have at least 5 years of solution and service-based sales experience, a deep understanding of Customer Service Management, and strong communication skills. The position offers a high-profile growth opportunity within a rapidly growing company, committed to creating an inclusive environment.

Principal Technical Consultant, HCLS

Company: ServiceNow

Location: Austin, TX / Remote

Posted Dec 04, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The Technical Architect for Healthcare and Life Sciences role involves being a technical expert, advising on configurations, leading design workshops, and guiding customers through ServiceNow capabilities. The ideal candidate should have at least 5 years of configuration/development experience, knowledge of healthcare best practices, and ServiceNow certifications.

Inbound Product Manager

Company: ServiceNow

Location: San Diego, CA

Posted Dec 04, 2024

ServiceNow, a global market leader founded in 2004, is seeking a product manager to lead strategy for growth to $10B+ in revenue. The role involves communicating product priorities, integrating research into product requirements, and developing multi-mode communications. Qualifications include 2+ years of software product management experience, strong prioritization skills, and a deep curiosity about customer needs. The company offers competitive compensation, benefits, and a flexible work environment.

Sr Enterprise Account Exec

Company: ServiceNow

Location: Wellington, New Zealand

Posted Dec 04, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves travel up to 50% and requires understanding the company's IT plans. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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