Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Principal Outbound Product Manager - Customer Service AI

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Nov 20, 2024

ServiceNow, founded in 2004, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for efficient work. The Customer and Industry Workflows team delivers industry-specific products for Telecommunications, Financial Services, Healthcare, and Manufacturing. The Outbound Product Manager role focuses on scaling GTM efforts, leading enablement, pricing, packaging, and product adoption for Customer Service Management products.

Technology Consultant - S2P

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Nov 20, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, designing and delivering solutions, and providing oversight of code development. The ideal candidate should have 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. The company values inclusivity and diversity, offering flexible work arrangements. The position is part of a company that is transforming how we work with AI-enhanced technology.

New Logo Account Executive

Company: ServiceNow

Location: Lysaker, Norway

Posted Nov 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive. This role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Mgr, Solution Consulting- Retail Industry

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Nov 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned presales manager with 7+ years of experience. The role involves managing a team of Retail Solution Consultants, developing training curriculums, and aligning resources for sales opportunities. The company offers competitive compensation, benefits, and a flexible work environment. Qualifications include experience in fast-growing IT environments, value-based selling, and understanding of SaaS market space.

Senior People Partner Manager

Company: ServiceNow

Location: Staines, United Kingdom

Posted Nov 21, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The role involves coaching managers, partnering with HR Business Partners, and driving HR initiatives. The ideal candidate should have excellent interpersonal skills, knowledge of HR processes, and the ability to work under pressure.

Director of Product Public Relations

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Nov 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned PR professional to lead product PR strategy, manage a team, and drive comprehensive campaigns. The role involves crafting compelling narratives, collaborating with cross-functional teams, and providing strategic PR guidance to executives. Qualifications include 12+ years in tech PR, leadership experience, media savvy, and a deep understanding of current tech trends.

Associate Customer Success Manager - French speaker

Company: ServiceNow

Location: Dublin, Ireland

Posted Nov 21, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Success Manager. The role involves overseeing customer portfolios, ensuring technical health, promoting ServiceNow's AI capabilities, and maximizing customer value. The ideal candidate should have 2+ years of customer services experience, ServiceNow certifications are a plus, and the role requires occasional office visits in Dublin. ServiceNow values inclusivity and diverse backgrounds.

Sr Outbound Product Manager New Grad 2025

Company: ServiceNow

Location: San Diego, CA

Posted Nov 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking full-time Masters or MBA graduates with 3-6 years of work experience for its Product Management team. The role involves working on complex high-tech problems, research, design, and execution analysis, and contributing to the overall business strategy. The Outbound Product Manager will enable Go-To-Market teams on product innovation, define pricing & packaging, provide best practice content, and drive customer usage and adoption programs. Qualifications include being enrolled in an accredited university, having 3-6 years of related experience, and possessing a strategic mindset, strong prioritization skills, and deep curiosity about customer needs.

Mgr, Software Engrg Mgmt

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 21, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves managing product development activities, working with various teams to create high-quality solutions, and leading a best-of-class engineering team. Qualifications include 6+ years of relevant tech experience, proficiency in open source tools and agile environments, and fluency in one or more programming languages. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

New Logo Account Executive (Public Sector) Defence & Policing

Company: ServiceNow

Location: Staines, United Kingdom

Posted Nov 21, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a New Logo Account Executive. This role involves identifying new business by strategically navigating targeted prospective accounts to close initial opportunities and convert prospects into long-term customers. The ideal candidate should have a proven track record in new logo sales, territory strategy, and sales execution. They must understand broad business IT needs, break down complex sales processes, and possess excellent interpersonal skills. The role involves strategic territory planning, sales strategies, creative marketing, customer acumen, advancing and closing sales opportunities, account transition, and achieving net new revenue goals. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 21, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, contributing to new product development, and mentoring colleagues. Qualifications include 4+ years of Java experience, passion for JavaScript, understanding of data structures and design patterns, and familiarity with modern UI frameworks. ServiceNow values inclusivity and diverse backgrounds.

Advisory Presales Solution Consultant, IT Asset Management (ITAM)

Company: ServiceNow

Location: Lysaker, Norway

Posted Nov 21, 2024

ServiceNow is seeking an IT Asset Management Solution Consultant to join their Specialist Solution Consulting Team. The role involves advising customers on utilizing the ServiceNow ITAM suite, driving innovative business solutions, and gathering customer feedback for product innovation. The ideal candidate should have experience in solution consulting, presales, and understanding of Asset Management market trends. They should also possess strong technical, sales, and consulting skills, along with excellent communication and presentation abilities. ServiceNow values diversity and inclusivity, encouraging candidates from varied backgrounds to apply.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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