Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Customer Success Guide

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Nov 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Guide for its Customer Excellence Group in Costa Rica. The role involves driving customer success, growth, and adoption within the AMS region, serving as a trusted point of contact for customers, and collaborating with internal teams to deliver seamless customer experiences. Key responsibilities include customer advocacy, cross-functional collaboration, executive engagement, best practices enablement, and escalation management. The ideal candidate should have 2-5 years of relevant work experience, preferably in SaaS, with strong emotional intelligence, organizational skills, and program management experience. A postgraduate degree in a business-related field is beneficial.

Sr Advisory Solution Consultant - German speaking

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Nov 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 10+ years of pre-sales experience. The role involves developing, positioning, and delivering product-specific solutions during sales cycles, leading discovery workshops, and guiding strategic programs in top accounts. The ideal candidate should have proficiency with the ServiceNow platform, experience working with product management, and territory management skills. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Riyadh, Saudi Arabia

Posted Nov 19, 2024

ServiceNow, a leading technology company serving over 7,700 customers including 85% of the Fortune 500, is seeking a sales professional to generate new business revenue from a SaaS license model. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and acting as a trusted advisor to customers. The ideal candidate will have extensive sales experience, a proven track record in establishing client relationships, and a solid understanding of the Public Sector industry.

Technical Support Engineer, Perfomance

Company: ServiceNow

Location: Orlando, FL

Posted Nov 19, 2024

ServiceNow, a global market leader founded in 2004, seeks a Performance Support Engineer. This role involves managing complex performance issues, mentoring junior team members, and working with high-value customers. The ideal candidate will have strong technical skills, including experience with relational databases, Java, scripting languages, Unix/Linux, and web application components. They must also possess excellent communication skills and the ability to work outside regular business hours. While not required, additional skills like Object Oriented coding, dynamic HTML components, and ITSM/ITIL knowledge are preferred.

Sr Software Engineer - Frontend

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 18, 2024

ServiceNow, a company serving over 7,700 clients including 85% of Fortune 500, is seeking a Java developer with 6+ years of experience. The role involves building high-quality, scalable code, working with product owners, and contributing to new product designs. The company values diversity, inclusivity, and skills transferability, offering an environment that supports work-life balance and career growth.

Principal Technology Consultant

Company: ServiceNow

Location: Dallas, TX / Remote

Posted Nov 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Pr. Technical Consultant, IT Workflow. The role involves being a technical expert in configuring ServiceNow Strategic Portfolio Management (SPM) products, advising customers on leveraging SPM's standard capabilities, leading design workshops, and managing project delivery. The ideal candidate should have 8+ years of professional services experience, strong configuration/development skills, understanding of web technologies and SaaS, and excellent interpersonal skills. Up to 50% travel is required.

Technical Consultant (Platform)

Company: ServiceNow

Location: Tokyo, Japan

Posted Nov 18, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, designing and delivering solutions, and providing oversight of code development. The ideal candidate should have 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. The company values inclusivity and diversity, offering flexible work arrangements. The position is part of a company that is transforming how we work with AI-enhanced technology.

Senior Product Designer

Company: ServiceNow

Location: Hyderabad, India / Remote

Posted Nov 18, 2024

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company values diversity, inclusivity, and representation, and offers a range of job opportunities, including design roles that focus on creating user-centered product experiences.

Sales Director Ireland

Company: ServiceNow

Location: Dublin, Ireland

Posted Nov 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Enterprise Account Executive to manage a team in Ireland. The role involves developing sales strategies, engaging in territory planning, and driving performance across key KPIs. The ideal candidate should have a proven track record in managing enterprise software sales teams, strategic thinking skills, and experience in the Irish market. They must also be able to build and maintain strong relationships with various teams and stakeholders, and retain and grow the existing customer base.

Sr Outbound Product Manager New Grad

Company: ServiceNow

Location: San Diego, CA

Posted Nov 19, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking full-time Masters or MBA graduates with 3-6 years of work experience for its Product Management team. The role involves working on complex high-tech problems, research, design, and execution analysis, and contributing to the overall business strategy. The Outbound Product Manager will enable Go-To-Market teams on product innovation, define pricing & packaging, provide best practice content, and drive customer usage and adoption programs. Qualifications include being enrolled in an accredited university, having 3-6 years of related experience, and possessing a strategic mindset, strong prioritization skills, and deep curiosity about customer needs.

Sr Solution Consultant - Customer Workflows (Commercial)

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Nov 19, 2024

ServiceNow is seeking a Solution Consultant with 3-5 years of pre-sales solution consulting or sales engineering experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and answering technical questions. The successful candidate will work in Customer & Industry Workflows, one of ServiceNow's fastest growing business units. They will also provide feedback to product management, share best practices, and support marketing events. Compensation is competitive, based on the geographic location of the role.

Business Product Management Specialist

Company: ServiceNow

Location: Rogers, AR / Remote

Posted Nov 19, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Business Product Management Specialist for the Engage Me product within People Products. The ideal candidate is data-driven, collaborative, and capable of influencing teams. Responsibilities include partnering with the 4ITB team for product strategy, supporting the Business Product Manager, and engaging in all product development activities. Qualifications include problem-solving skills, business acumen, and experience with the ServiceNow platform. ServiceNow is an equal opportunity employer, committed to inclusivity and accessibility.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

Other Companies Hiring