Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Associate Legal Specialist

Company: ServiceNow

Location: Waltham

Posted Oct 07, 2024

The job description is for a legal support role at ServiceNow, a global market leader in AI-enhanced technology. The company is looking for a candidate with 2+ years of experience in an administrative or legal support role, strong communication skills, and the ability to coordinate cross-functional teams.

Sr Tax Mgr

Company: ServiceNow

Location: São Paulo, Brazil

Posted Oct 05, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a tax compliance professional for Brazil and LATAM. The role involves overseeing tax compliance matters, reviewing monthly tax payments, preparing tax provisions, managing audits, and staying updated on tax policy developments. Proficiency in Portuguese, Spanish, and English is required, along with MS Office and Excel skills. Experience with One Source Tax Provision and SAP is advantageous. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Software Engineer (Servicenow SPM)

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 06, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a passionate and experienced SPM Software Developer. The role involves designing, developing, and implementing cutting-edge software solutions, with a focus on the ServiceNow platform. The successful candidate will lead in architecting solutions, testing code, and building CI/CD pipelines. They will work in a fast-paced environment, collaborating with a team dedicated to innovation and excellence. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with at least 6 years of development experience with the ServiceNow platform.

Sr Enterprise Account Exec

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 06, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate has 10+ years of sales experience, experience in establishing trusted relationships, achieving sales targets, and understanding the 'bigger picture' of IT. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Enterprise Account Executive (Telco)

Company: ServiceNow

Location: Singapore

Posted Oct 06, 2024

ServiceNow is seeking a seasoned sales professional with over 20 years of experience in software or solutions sales, particularly within the telecom industry. The role involves building and maintaining relationships with C-suite executives, understanding their business priorities, and advising on how ServiceNow can support their transformation. The ideal candidate should have a proven track record of producing new business, negotiating deals, and achieving sales targets. ServiceNow is committed to creating an inclusive environment and values skills and experience that are transferrable.

Manager, Marketing Communications, Strategic Events Team

Company: ServiceNow

Location: Weston, MA

Posted Oct 06, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Manager of Marketing Communications. The ideal candidate will have 8-10 years of experience in marketing or communications, excellent written and verbal communication skills, and the ability to manage multiple projects. Responsibilities include overseeing the development of a messaging framework for key strategic events, fostering collaborative relationships across internal stakeholders, and creating best practices for event communications. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Commercial Finance Manager

Company: ServiceNow

Location: East Bay

Posted Oct 06, 2024

ServiceNow is a company that values its employees and customers, with a focus on innovation and making a positive impact. The company is committed to creating an inclusive environment and welcomes candidates from diverse backgrounds. The job description for the Commercial Finance Manager role highlights the importance of teamwork, communication, and adaptability.

Senior Advisory Solution Consultant, Global Partnerships and Channels

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 06, 2024

ServiceNow is seeking a Solution Consultant with 10+ years of pre-sales solution consulting or sales engineering experience. The role involves supporting key partners, driving their sourced business with ServiceNow, and building propositions based on the ServiceNow platform. The Solution Consultant will act as a technical and domain expert, lead discovery workshops, and provide product demonstrations. They will also guide strategic programs, share best practices, and stay current on competitive analysis. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.

Staff IT Program Manager, Go-To-Market Systems

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Oct 06, 2024

ServiceNow is seeking a Program Manager with 10+ years of experience to lead Agile operations for highly visible initiatives across multiple business functions. The role involves managing multiple scrum teams, driving product development activities, and supporting communication and change management. The ideal candidate should have extensive Agile experience, excellent communication skills, and a proven track record in guiding cross-functional teams. Knowledge of ServiceNow platform and technologies is a plus. The company offers competitive compensation, benefits, and a flexible work environment.

AVP, Global Business Development Leader (Service Operations)

Company: ServiceNow

Location: Chicago, IL

Posted Oct 06, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AVP, Global Business Development Leader for its Service Operations portfolio. The role involves driving global market success for ITSM and ITOM product suites, strategic leadership, sales enablement, customer engagement, cross-functional collaboration, competitive intelligence, market messaging, partner ecosystem support, sales coaching, and people/organization leadership. The ideal candidate should have 8+ years of experience in solution and service-based sales, business development, or product management, preferably within ITSM, ITOM, or related technology fields. Strong understanding of ITIL frameworks, ITSM processes, and ITOM, including AI-driven solutions, is required. Exceptional communication and presentation skills, along with the ability to build strong relationships with C-suite executives, are essential. This is a high-profile growth opportunity for an entrepreneurial, innovative individual passionate about winning in a competitive market.

Senior AI/ML Data Scientist

Company: ServiceNow

Location: San Diego, CA

Posted Oct 05, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Machine Learning Engineer for its Security Organization. The role involves understanding the security data landscape, applying advanced ML algorithms, and collaborating with cross-functional teams to expand AI usage on the ServiceNow platform. The ideal candidate should have a strong understanding of ML/AI tools, experience with large-scale datasets, and expertise in areas like Anomaly Detection, Clustering, Time-Series Analysis, NLP, and Uncertainty Quantification. The company offers a competitive compensation package and a flexible work environment.

Sr. Director, Digital Acquisition Strategy and Ops (DASO) - Americas

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 06, 2024

ServiceNow is seeking a Sr. Director, Digital Acquisition Strategy and Ops (DASO), Americas to lead digital acquisition strategy and ad operations strategy. The role involves managing a team, driving cross-team execution, and collaborating with multiple stakeholders to drive equity, engagement, and demand for the business. Key responsibilities include ownership of digital demand generation, publisher partnerships, budget management, and team leadership. The ideal candidate should have 15+ years of integrated digital marketing experience, with at least 7 years in a senior leadership role. SaaS/IaaS/Technology experience is valuable. The position is based in Santa Clara, CA, with a base pay of $207,100 - $372,900, plus equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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