Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr Staff Software Engineer (Java Backend Experts)

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 23, 2025

ServiceNow, a leading company serving 85% of the Fortune 500, is seeking a seasoned engineer with 14+ years of experience for its Platform Labs team. The role involves researching and learning new technologies, building high-quality, scalable code, and contributing to product design and implementation. The ideal candidate should have expertise in cloud-native technologies, JavaScript, and UI frameworks like Angular, React, or Vue. ServiceNow values inclusivity and encourages applicants from diverse backgrounds.

Senior Software Quality Engineer

Company: ServiceNow

Location: South Bay

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a CSM QE with 5+ years of QA and Java programming experience. The role involves maintaining automation test frameworks, collecting and reporting quality metrics, and partnering with engineering organizations to troubleshoot issues. The company offers a competitive base pay, equity, and benefits package. ServiceNow values inclusivity and diversity, and is an equal opportunity employer.

Corporate Counsel, Legal - Investigations

Company: ServiceNow

Location: Other US Location

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a detail-oriented Ethics & Compliance professional for a remote role in Singapore. The successful candidate will lead and support internal investigations, collaborate with various teams, and contribute to quarterly presentations for the Audit Committee. The role requires a Juris Doctor degree, at least 7 years of relevant experience, and familiarity with antibribery, anticompetition, and sanctions regulations. Strong interpersonal, organizational, and communication skills are essential, along with the ability to work independently and as part of a fast-paced team.

Solution Sales Executive - Employee Workflow

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 23, 2025

ServiceNow is seeking a Solution Sales Executive to oversee market success of their Employee Workflow products. The role involves supporting territory strategy, providing input to account planning, and coaching team members. The company is committed to diversity and inclusion, and the ideal candidate should have 5+ years of experience in specialty solutions, understanding of business sales processes, and a bachelor's degree. Travel is required 1-2 times a month. ServiceNow is an Equal Employment Opportunity Employer.

Quality Performance Engineer

Company: ServiceNow

Location: Other US Location

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Engineer to join their Product Quality Engineering team. The ideal candidate will have extensive experience in performance testing and engineering for enterprise software platforms, with a strong background in architecting and driving complex performance testing projects. The role involves providing end-to-end performance testing solutions, improving reliability and repeatability of performance testing, and collaborating with architecture and development teams to troubleshoot performance issues. The candidate should have a BSMS degree in Computer Science, strong handson technical skills, and experience with performance monitoring and profiling tools.

Customer Success Guide

Company: ServiceNow

Location: East Bay

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Guide for its Customer Excellence Group in Dublin, Ireland. The role involves driving customer success and platform adoption across EMEA, serving as a trusted point of contact for customers, and collaborating with internal teams to deliver seamless customer experiences. Key responsibilities include onboarding customers, understanding their business needs, and helping them achieve measurable outcomes. The ideal candidate should have a business-related degree, passion for customer-facing roles, understanding of enterprise solution selling, strong emotional intelligence, and program management experience.

GenAI Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Solution Sales Executive, Risk

Company: ServiceNow

Location: Singapore

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Risk Solution Sales Specialist for the Asia market. The role involves communicating the value of ServiceNow's Integrated Risk Management (IRM) products, developing partnerships with Account Executives and Solution Consultants, and representing the company at local and regional events. The ideal candidate should have proven sales experience in risk, compliance, and resiliency products, with expertise in areas like Risk Management, Corporate Compliance, Audit Management, and Business Continuity. The role requires 30-50% travel and the ability to communicate complex issues simply. ServiceNow is an equal opportunity employer.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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