Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Real Account Manager - Global Partnerships and Channels

Company: ServiceNow

Location: Weston, MA

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Renewal Account Manager with 5+ years of experience. The role involves negotiating contracts, understanding customer needs, monitoring health metrics, and ensuring customer value realization. The ideal candidate should have advanced proficiency in contract renewal processes, excellent customer management skills, and a strong work ethic. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Real Account Manager

Company: ServiceNow

Location: Munich, Germany

Posted Jan 22, 2025

Principal Techical Consultant, Creator Workflows

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a functional and technical expert for their Creator Workflows and Platform Expert Services team. The ideal candidate should be a passionate designer or developer with experience in JavaScript frameworks, web technologies, and user-centered design. Responsibilities include building ServiceNow user experiences, leading design workshops, and advising customers on improving processes and user experiences. The role requires at least 8 years of configuration or development experience, strong interpersonal skills, and the ability to work in a culturally diverse environment. Up to 30% travel may be required.

Senior Advisory Presales Solution Consultant - Customer (CX) & Industry Workflows

Company: ServiceNow

Location: Munich, Germany

Posted Jan 22, 2025

ServiceNow is a global market leader in the customer experience and service management industry. The company offers an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. With its innovative AI-enhanced technology, ServiceNow has over 8,100 customers, including 85% of the Fortune 500.

Director of Product Management - Cloud Solutions

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving 8,100 customers including 85% of the Fortune 500. The company aims to revolutionize work processes through its intelligent, cloud-based platform. The text describes a job opening for a Director of Product Management for Cloud Solutions, responsible for defining and executing strategies for the Cloud Solutions platform. The role requires collaboration across multiple teams and experience in SaaS, security, cloud operations, and various cloud platforms.

Principal Product Manager- Workflow Data Fabric

Company: ServiceNow

Location: San Diego, CA

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Data Platform Product team is expanding with new data fabric capabilities to enable companies to connect, understand, and act on any data while maintaining security and governance. They seek an experienced Product Manager with 8 years of experience in data governance, data fabric, or related fields to lead the development of new data services, collaborate with customers and internal teams, and drive product strategy.

Senior Solution Consultant

Company: ServiceNow

Location: Dusseldorf, Germany / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Principal Product Success Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Success Architect. The role involves supporting customers to adopt, renew, and maximize their ServiceNow investment, collaborating with R&D teams, and mentoring field resources. The ideal candidate should have 10+ years of experience in customer-facing implementation roles, deep domain knowledge in Contact Center, Customer Service, and Field Service business processes, and ServiceNow CSM & FSM certification. The role is crucial in enhancing ServiceNow products with new capabilities and promoting faster time to value for customers.

Sr. Pricing Operations Specialist

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Pricing Operations Specialist. The role involves managing pricing processes and systems, ensuring accurate implementation of pricing strategies, and partnering with various teams. The ideal candidate should have 5+ years of operational experience, in-depth understanding of CPQ operations, and strong communication skills. The company offers competitive compensation, benefits, and opportunities for continuous improvement and cross-functional collaboration.

Senior Solution Sales Executive

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work. The Solution Sales Executive role involves overseeing market success of ServiceNow's Customer and Industry Workflow Healthcare Provider products, supporting territory strategy, and partnering with the account team to envision digital transformation value. Qualifications include 5+ years in Healthcare sales, 7+ years in specialty solutions, and understanding of business sales processes.

New Logo Account Executive

Company: ServiceNow

Location: Vienna, Austria

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter ways to work. The company offers innovative solutions for IT service management, HR, security operations, and customer service. The New Logo Account Executive role involves identifying new business opportunities, developing sales strategies, and establishing relationships with prospective customers.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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