Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
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Real Account Manager - Global Partnerships and Channels
Company: ServiceNow
Location: Weston, MA
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Renewal Account Manager with 5+ years of experience. The role involves negotiating contracts, understanding customer needs, monitoring health metrics, and ensuring customer value realization. The ideal candidate should have advanced proficiency in contract renewal processes, excellent customer management skills, and a strong work ethic. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Principal Techical Consultant, Creator Workflows
Company: ServiceNow
Location: Addison, TX / Remote
Posted Jan 22, 2025
ServiceNow, founded in 2004, is a global market leader offering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a functional and technical expert for their Creator Workflows and Platform Expert Services team. The ideal candidate should be a passionate designer or developer with experience in JavaScript frameworks, web technologies, and user-centered design. Responsibilities include building ServiceNow user experiences, leading design workshops, and advising customers on improving processes and user experiences. The role requires at least 8 years of configuration or development experience, strong interpersonal skills, and the ability to work in a culturally diverse environment. Up to 30% travel may be required.
Senior Advisory Presales Solution Consultant - Customer (CX) & Industry Workflows
Company: ServiceNow
Location: Munich, Germany
Posted Jan 22, 2025
ServiceNow is a global market leader in the customer experience and service management industry. The company offers an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. With its innovative AI-enhanced technology, ServiceNow has over 8,100 customers, including 85% of the Fortune 500.
Director of Product Management - Cloud Solutions
Company: ServiceNow
Location: Santa Clara, CA
Posted Jan 22, 2025
ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving 8,100 customers including 85% of the Fortune 500. The company aims to revolutionize work processes through its intelligent, cloud-based platform. The text describes a job opening for a Director of Product Management for Cloud Solutions, responsible for defining and executing strategies for the Cloud Solutions platform. The role requires collaboration across multiple teams and experience in SaaS, security, cloud operations, and various cloud platforms.
Principal Product Manager- Workflow Data Fabric
Company: ServiceNow
Location: San Diego, CA
Posted Jan 22, 2025
ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Data Platform Product team is expanding with new data fabric capabilities to enable companies to connect, understand, and act on any data while maintaining security and governance. They seek an experienced Product Manager with 8 years of experience in data governance, data fabric, or related fields to lead the development of new data services, collaborate with customers and internal teams, and drive product strategy.
Senior Solution Consultant
Company: ServiceNow
Location: Dusseldorf, Germany / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Principal Product Success Architect
Company: ServiceNow
Location: Austin, TX / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Success Architect. The role involves supporting customers to adopt, renew, and maximize their ServiceNow investment, collaborating with R&D teams, and mentoring field resources. The ideal candidate should have 10+ years of experience in customer-facing implementation roles, deep domain knowledge in Contact Center, Customer Service, and Field Service business processes, and ServiceNow CSM & FSM certification. The role is crucial in enhancing ServiceNow products with new capabilities and promoting faster time to value for customers.
Enterprise Account Executive, Public Sector
Company: ServiceNow
Location: Rome, Italy
Posted Jan 22, 2025
New Logo Account Executive
Company: ServiceNow
Location: Vienna, Austria
Posted Jan 22, 2025
ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter ways to work. The company offers innovative solutions for IT service management, HR, security operations, and customer service. The New Logo Account Executive role involves identifying new business opportunities, developing sales strategies, and establishing relationships with prospective customers.
Senior Solution Sales Executive
Company: ServiceNow
Location: Weston, MA / Remote
Posted Jan 22, 2025
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work. The Solution Sales Executive role involves overseeing market success of ServiceNow's Customer and Industry Workflow Healthcare Provider products, supporting territory strategy, and partnering with the account team to envision digital transformation value. Qualifications include 5+ years in Healthcare sales, 7+ years in specialty solutions, and understanding of business sales processes.
Technical Account Manager - Mid-Market
Company: ServiceNow
Location: San Diego, CA
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Account Manager. This role involves bridging the gap between the company and its customers, ensuring satisfaction and resolving technical challenges. The primary responsibilities include managing relationships, leading sales efforts, and understanding ServiceNow's products/services deeply. The role focuses on customer retention and resolution, identifying at-risk customers, and proactively working to retain them. The ideal candidate should have a Bachelor's degree, 5+ years of experience in account management or technical sales, and technical expertise with cloud software solutions. Knowledge of the ServiceNow platform or similar cloud-based solutions is preferred. The position offers a competitive base pay, variable/incentive compensation, and benefits.