Jobs at ServiceTitan
746 open positions
Senior Enterprise Project Manager I
Company: ServiceTitan
Location: Remote
Posted Nov 18, 2023
The Enterprise Implementation Services team at ServiceTitan is responsible for setting up, configuring, training, and testing the ServiceTitan platform for high-value home services businesses. They manage multiple tasks, deadlines, and client expectations, ensuring project standards and recommendations are followed. The team constructs detailed implementation plans, maintains alignment with stakeholders, and fosters long-term customer relationships. They mitigate risks, communicate effectively, and provide product guidance to customers. The role requires 5-7 years of relevant experience, exceptional customer relationship skills, and the ability to work with cross-functional teams. ServiceTitan offers flexible time off, comprehensive benefits, and a commitment to diversity and inclusion.
Enterprise Account Executive (Aspire)
Company: ServiceTitan
Location: Remote
Posted Nov 09, 2023
Aspire is a leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. They offer a cloud-based business management system that enables contractors to grow their business, streamline operations, and provide insights. The company is known for its award-winning culture and has been recognized by the St. Louis Business Journal and Inc. Magazine. Aspire is looking for an Enterprise Sales Consultant to sell their business applications software/solutions and related services to prospective customers in the Southern California market.
Director, Financial Planning & Analysis - GTM
Company: ServiceTitan
Location: Remote
Posted Dec 02, 2023
Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. At ServiceTitan, we celebrate individuality and uniqueness. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. Come be human, with us. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. It's about the experiences we have, people we meet, and the perspectives we share.
Lead Sales Enablement Manager (Aspire)
Company: ServiceTitan
Location: St. Louis, MO
Posted Nov 19, 2023
Aspire is a leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. The company offers a cloud-based business management system that enables contractors to grow their business, streamline operations, and provide insights. Aspire is a fast-growing company with an award-winning culture and a strong focus on employee development and well-being.
Staff Software Engineer, Architect (Aspire)
Company: ServiceTitan
Location: Remote
Posted Nov 11, 2023
Aspire, a ServiceTitan company, is seeking a Platform Architect (Staff Software Engineer) to lead the maturation and expansion of their SaaS product's architecture and platform. The ideal candidate will have 7+ years of System Architecture experience, expertise with SaaS product development, and strong understanding of cloud infrastructure, data privacy, and security. The role involves collaborating with other engineers and architects to develop software and platform vision, determine high-level sizing of product development, and lead initiatives or small teams. Aspire offers a comprehensive onboarding program, leadership training, and holistic health and wellness benefits. The company is committed to fair and equitable compensation, with an expected salary range of $137,000 - $196,000 USD for candidates in the United States.
Project Engineer I
Company: ServiceTitan
Location: Remote
Posted Nov 10, 2023
The job posting is for an Enterprise Implementation Project Engineer at ServiceTitan. The role involves partnering with project managers and fellow engineers to ensure efficient and thorough implementation for enterprise customers. The engineer will lead critical customer discovery calls, configure the customer's ServiceTitan environment, and provide support during UAT, go-live, and post-go-live phases. They will also identify and escalate risks, support team members as a SME, stay updated on new functionality, and travel for customer on-sites. The ideal candidate has 1-3 years of relevant experience, is a SME in one or more product areas, and has strong project management and team collaboration skills. ServiceTitan offers flexible time off, comprehensive benefits, and a commitment to diversity and fair compensation.
Customer Support Advocate (Aspire)
Company: ServiceTitan
Location: St. Louis, MO
Posted Dec 03, 2023
We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Great work is rewarded through Bonusly, peer-nominated awards, and more. Come be human, with us. At ServiceTitan, we celebrate individuality and uniqueness. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. You're making a career move.
Product Designer (FieldRoutes)
Company: ServiceTitan
Location: Remote
Posted Nov 07, 2023
FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry, is seeking a Product Designer. Recently acquired by ServiceTitan, the company offers a platform that automates field service operations, enabling businesses to grow and increase revenue. The ideal candidate will have 2-3 years of experience in Human-Centered Design, a portfolio showcasing innovative design solutions, and experience presenting to leadership and clients. The company is 100% remote with HQ in McKinney, TX, and offers flexible time off, comprehensive health benefits, and support for all stages of life.
Senior Quality Analyst II (Aspire)
Company: ServiceTitan
Location: Remote
Posted Nov 09, 2023
Aspire, a ServiceTitan company, is seeking a Senior QA Software Analyst II. The role involves analyzing, collaborating, understanding, and documenting application/service functionality. The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or Engineering, and 5+ years of experience in IT as a Quality Analyst, Software Analyst, or Business Analyst. The position offers a collaborative environment, flexible time off, and comprehensive benefits including medical, dental, vision, 401k match, and more. Aspire values diversity and encourages applications from underrepresented groups.
Product Analytics Manager (Fintech and Commercial)
Company: ServiceTitan
Location: Remote
Posted Nov 19, 2023
ServiceTitan is looking for a Product Analytics Manager to develop insightful reporting and lead a small team of analysts. The role requires strong analytical skills, experience with Tableau and SQL, and ability to communicate with VP+ leaders.
Implementation Manager (Aspire)
Company: ServiceTitan
Location: Remote
Posted Nov 11, 2023
Aspire is a leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. They offer a cloud-based business management system that enables contractors to grow their business, streamline operations, and provide insights. The company is seeking a Software Implementation Manager to guide new clients through the onboarding process.
Vice President, Global Customer Support
Company: ServiceTitan
Location: Remote
Posted Nov 19, 2023
ServiceTitan is seeking a Vice President, Global Customer Support to lead their technical support teams. The ideal candidate will have a proven track record in enhancing customer experience for a global organization, utilizing tech-enabled operations. They will manage a team of 250 high-impact contributors across five global locations, collaborating with cross-functional leaders to exceed customer expectations. Key responsibilities include developing a long-term strategy for scaling support, leveraging AI and chatbots, managing end-to-end support lifecycle, driving continuous improvement, and leading workforce management. The candidate should have 10+ years of experience leading large teams in a high-growth SaaS environment, deep understanding of B2C customer support, and strong interest in AI technologies. They should also have experience implementing customer support tools, leading support systems strategy, and analyzing support operations metrics. The role offers a competitive salary, flexible time off, comprehensive health benefits, and support for all stages of life.