Jobs at State Street
1,022,989 open positions
State Street is a Boston‑based global financial services firm, leading in custodial services and fintech innovation. Its Data & Analytics Platform, AI‑driven asset servicing, and robust cloud infrastructure power millions of transactions daily.
The tech team hires software engineers, data scientists, product managers, security analysts, and cloud architects. Candidates can expect rigorous coding challenges, collaborative cross‑functional projects, and opportunities to work on real‑time market data pipelines and blockchain research.
Checking State Street listings on Job Transparency lets you compare advertised salaries with industry benchmarks, read employee sentiment, and see benefits such as equity packages, remote work options, and professional development budgets. This transparency helps you negotiate confidently and choose roles aligned with your goals.
Multi-Unit General Manager (DC)
Company: Blank Street
Location: Other US Location
Posted Aug 08, 2023
Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.Medical, Dental, and Vision coveragePaid sick timePaid Time off + company holidaysBonus programA whole lot of Blank Street swag & coffee We go for goals together, we coordinate on challenges together, leaders step in for each other. To be successful, we must ensure that we work together as one unified team. You empower your team to give customers exactly what they need, every day, in their way. Details will be discussed during the interview process. “My home is your home” is exactly how we want our customers to feel after every interaction – we are always open and inviting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgetsWhat you'll bring3-4 years of experience managing and leading operations in high growth hospitality/consumer brandsExperience in multi-unit or multi-department managementTrack record scaling and managing hospitality teamsTrack record managing inventory and supply chain orderingHighly effective interpersonal and communication skillsHands on and highly action-orientedExcellent organizational skills and ability to perform under pressure and time constraintsDeep knowledge and interest in specialty coffeeAvailability Requirements:Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Benefits$68,000/yearBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting.
People Operations Manager
Company: Blank Street
Location: New York City, NY
Posted Aug 05, 2023
Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). This range may be modified in the future.Medical, Dental, and Vision coveragePaid sick timePaid time off + company holidaysA whole lot of Blank Street swag & coffee Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. Ultimately, the People Operations Manager is critical in executing the people strategy, driving business results, and creating an amazing people experience for all Blank Street employees. You’ll collaborate on strategies and approaches to diagnose and enhance company effectiveness.Plan and facilitate company-wide events that promote employee engagement, company values, and gathering. Educate and partner with the team on critical employee journey touch points including but not limited to — compensation practices, performance management and calibration, promotions, onboarding and training, and offboarding.Partner with managers to develop and implement effective HR policies and practices that support the growth and maintenance of a business.Provide general HR expertise and best practices. You’ll be responsible for managing and resolving complex employee relations issues that arise with necessary personnel.Partner with Learning & Org Development and Operations to work on and support programs in areas of training, development, career mobility, and performance. You’ll be counted on to gather people data, provide insights and recommend appropriate solutions to drive a better employee experience. Be the point of contact for employee relations cases. This role is fully in-person and will require occasional travel in and around NYC and to outer markets.Our ValuesMagic is in the Details: in everything we do we value attention to detail, going the extra mile & thinking about everything that makes a moment meaningfulMove as One: We look for inclusive and respectful team members who strive to be the best team player & who over-communicates to ensure understanding“My House is your House” Hospitality: We look for individuals who welcome guests into the cafe the same way they would invite in a friend, who are obsessed with presentation, making sure our cafes are always clean and welcoming & who provide stellar service, even when things are busy or stressfulResponsibilitiesServe as a trusted people partner for our Field and HQ teams across the East Coast, North America.Assist in developing and implementing People Team initiatives that focus on employee retention, engagement, development, recognition, compensation, and talent management.Proactively assess employee needs by leveraging people metrics. The team will come to you as their first point of contact for all things HR. Collaborate with the People Team to champion and accelerate a culture of excellence in which people feel inspired to deliver top business results.Lead core People processes across the business - Field and HQ.Benefits$70,000-$120,000 annual salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package.
HR Business Partner
Company: Blank Street
Location: New York City, NY
Posted Aug 05, 2023
Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). This range may be modified in the future.Medical, Dental, and Vision coveragePaid sick timePaid time off + company holidaysA whole lot of Blank Street swag & coffee Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. Ultimately, the HR Business Partner is critical in executing the people strategy, driving business results, and creating an amazing people experience for all Blank Street employees. You’ll collaborate on strategies and approaches to diagnose and enhance company effectiveness.Plan and facilitate company-wide events that promote employee engagement, company values, and gathering. Educate and partner with the team on critical employee journey touch points including but not limited to — compensation practices, performance management and calibration, promotions, onboarding and training, and offboarding.Partner with managers to develop and implement effective HR policies and practices that support the growth and maintenance of a business.Provide general HR expertise and best practices. You’ll be responsible for managing and resolving complex employee relations issues that arise with necessary personnel.Partner with Learning & Org Development and Operations to work on and support programs in areas of training, development, career mobility, and performance. You’ll be counted on to gather people data, provide insights and recommend appropriate solutions to drive a better employee experience. Be the point of contact for employee relations cases. This role is fully in-person and will require occasional travel in and around NYC and to outer markets. Our ValuesMagic is in the Details: in everything we do we value attention to detail, going the extra mile & thinking about everything that makes a moment meaningfulMove as One: We look for inclusive and respectful team members who strive to be the best team player & who over-communicates to ensure understanding“My House is your House” Hospitality: We look for individuals who welcome guests into the cafe the same way they would invite in a friend, who are obsessed with presentation, making sure our cafes are always clean and welcoming & who provide stellar service, even when things are busy or stressfulResponsibilitiesServe as a trusted people partner for our Field and HQ teams across the East Coast, North America.Assist in developing and implementing People Team initiatives that focus on employee retention, engagement, development, recognition, compensation, and talent management.Proactively assess employee needs by leveraging people metrics. The team will come to you as their first point of contact for all things HR. Collaborate with the People Team to champion and accelerate a culture of excellence in which people feel inspired to deliver top business results.Lead core People processes across the business - Field and HQ.Benefits$70,000-$120,000 annual salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package.
Principal, Enterprise Data Architect
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 06, 2023
Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. As part of a team of Enterprise Architects, you will report to the Vice President of Enterprise Architecture and align to the Data Platform & Analytics platform which enables holistic capabilities for data storage, integration, consumption and management that enable us to deliver our innovative care model to patients.This is an exciting opportunity to drive innovative solutions in a high-impact way, and contribute to the continued growth of a value based care organization that is changing the way healthcare is delivered.The delivery of Enterprise Architecture services includes; Supporting the evolution and execution of business strategies and evolution of capabilitiesGuiding product and project teams with holistic architecture solutions to enable the design, development and delivery of technologyAnalyzing the technology portfolio to enable the creation of technology strategies and investment plansCore Responsibilities:Partner with business and product teams to become a trusted partner and advisor with expertise in the related business capabilities and outcomes to create target state architecturesGuide the development of technology solutions across a diverse technology ecosystem of applications, platforms and vendors using Business, Conceptual and Solution Architecture approaches with attention to data and integration designEnable innovation through analysis of market trends and emerging technologies to identify and manage risks and opportunities and guide investment decisionsFacilitate business and IT alignment, connecting strategy to execution, driving the organization's goals of business growth, patient experience and clinical operationsDevelop, socialize and govern the evolution of standards, reference architectures, patterns, and principalsLead analysis of the technology landscape environment to identify gaps, technical debt and recommend solutions for improvement which optimize cost, improve operations and solution sustainabilityManage, mentor, and provide architectural guidance across the organization by communicating the value of Enterprise Architecture, service offering and instill architectural and design thinking approachesCreate and evolve architecture practices, services and operating modelCollaborate with the portfolio management team to improve and manage the intake and analysis process (including design and estimation) as well as to improve the Product and IT operating modelOther duties as assignedWhat we're looking forA hands-on technologist with deep expertise in enterprise systems architecture, solution design, integration design, new product assessments and new technology assessmentsAbility to work effectively as an organizer and influencer to drive effective decision making across multiple technology and business functional units while delivering in a fast paced iterative environmentTrack record of executing technical and market analysis alongside consuming business objectives and requirements to produce insights, recommendations and actionable strategiesExcellent written and verbal communication skills using strong visualization and storytelling techniques to achieve buy-in and express complex conceptsDeep expertise in data warehouses, lakes, operational data stores, data modeling, data architecture as well as data integration methodologies and patterns including experience with Azure SQL and Data Lake and Palantir Foundry or other solutionsExpertise in strategies for data consumption through different methodologies and patterns to support Operational, Analytical and Data Science teamsStrong experience in data integration patterns and solutions including iPaaS, APIs, event-driven architecture as well as ETL across different types of applications, SaaS solutions and vendorsFamiliarity with enterprise architecture tools, related graphical models, and frameworksMinimum 10 years experience in roles creating architecture and strategy for data platformsMinimum 10 years of architecture or delivery experience in at least three disciplines, such as data modeling, middleware and integration, data science and analytics, data warehousingMasters or Bachelors degree in computer science, computer engineering, a related field of study, or equivalent work experienceNice to have: Healthcare experience with EMR solutions, Population Health, Clinic and Primary care solutionsSome travel required (10%)US work authorizationSomeone who embodies being 'Oaky" Why Oak Street Health? DescriptionPosition : Principal, Enterprise Data ArchitectRole DescriptionAs a Principal Enterprise Architect, Data you will be a leader in the technology organization responsible for partnering with and guiding executives, product, and engineering teams in the strategy, planning and execution of business and technology initiatives. We're an organization on the move! We embrace diversity and encourage all interested readers to apply.Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
Surveillance Analyst
Company: Jane Street
Location: New York City, NY
Posted Aug 07, 2023
Our regulatory landscape is complex and constantly evolving, and you will ensure we remain in compliance by investigating any potential issues and documenting findings as appropriate.Doing this will require understanding the bigger picture of our daily business activity across the firm, monitoring surveillances, responding to regulatory inquiries, and supporting project work for the Compliance team as needed. As our business continues to grow, you’ll work closely with our broader Legal and Compliance team (along with Trading, Operations, and others) to ensure we maintain a deep commitment to regulatory protocol and continue to meet our high standards across the firm.About You1+ years of performing market surveillance and associated investigationsStrong analytical and problem-solving skills; experienced working with large sets of dataExcellent people and communication skills; comfortable interacting with members of several different teams across the firmWilling to learn from mistakes and accept constructive criticismProactive, organized, and detail-orientedAble to manage competing priorities in a challenging and fast-paced environmentFamiliarity with surveillance products (such as Nasdaq Trade Surveillance) is a plusSQL skills are a plusFluency in English required About the PositionWe’re looking for a Surveillance Analyst to closely monitor Jane Street’s global activity to detect any potentially manipulative or problematic behaviors.
Compliance Associate
Company: Clear Street
Location: New York City, NY
Posted Aug 06, 2023
In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.Our top priority is our people. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. As such, beginning on January 2, 2023, we are requiring employees to be in the office 4 days per week. The range stated does not include other factors of total compensation such as bonuses or equity.At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. We’re continuously investing in a culture that promotes collaboration. This range represents Base Salary only, which is just one element of Clear Street's total compensation. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer. LI-Hybrid We help each other through challenges and celebrate each other's successes. This Associate will report to senior members of the compliance team and assist with building out the firm's compliance program. Responsibilities: Provide regulatory guidance and support to Clear Street’s trade desks and prime brokerage business supervisors. Assist in developing supervisory policies and procedures to support the business.Test and verify supervisory procedures with respect to the activities of the firm and its associated persons, to help ensure compliance with applicable securities laws and regulations.Assist in development and review of various regulatory compliance exception reports.Gather information/documentation responsive to regulatory inquiries, assess the responsive information, and draft regulatory responses.Coordinate and manage the WSP distribution/affirmation process.Requirements: 2 - 5 years broker dealer, FCM, swaps dealer or other financial industry experienceStrong knowledge of financial industry regulatory landscapeAble to manage multiple tasks/projects with competing deadlinesHighly organized and resourceful team player with strong attention to detailExceptional research, analytical, communication and writing skillsSQL/Sigma or other data analysis skills preferredKnowledge of general trading rules and regulations (SEC, FINRA, CFTC, NFA, etc.)
Data Analyst II, Claims
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 06, 2023
Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. )Minimum of 3 years of healthcare claims experiencePassionate about working in the healthcare space for a mission driven organizationData driven mindset3 years of SQL skills requiredNaturally curious, independent, and eager to learn new thingsUS work authorizationSomeone who embodies being "Oaky" Why Oak Street Health? This is critical to ensure that we are effectively targeting our operational levers towards patients that need them most.Core Responsibilities:Partner with Product and Data Engineering to update our claims data modelMap data from current and existing payors to our canonical data modelDevelop data quality testing strategies on payor dataDevelop reports related to claims dataWork with Product and Data Engineering to implement Master Data Management (MDM) on clinical domains related to claims (Admissions, ED visits, Prescription fills)What are we looking for?BS in an analytic area (Engineering, Economics, Mathematics, Business, etc. We embrace diversity and encourage all interested readers to apply.Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health DescriptionCompany: Oak Street Health Title: Analyst II, Claims Location: Treehouse / RemoteRole Description:As a Data Claims Analyst, you will be responsible for assisting with rebuilding our claims data model, developing systematic approaches for evaluating data quality, and partnering with data science where needed to provide guidance on using claims data for machine learning models. We're an organization on the move! A significant part of this role involves taking claims information and generating useful insights about what actually happened to our patients.
Data Engineer, EES (Senior)
Company: Clear Street
Location: New York City, NY
Posted Aug 05, 2023
In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.Our top priority is our people. Execution services must simultaneously support extremely high-availability, high-throughput, low-latency, high-feature-velocity with zero tolerance for uncaught errors.Requirements: -Exchange, broker-dealer, trading, or other finance industry experience.-Multiple asset classes, including equities, futures, options, fixed income, etc.-Architect and lead developer building, deploying, and supporting large-scale distributed systems.-High-availability, high-performance, low-latency, high-feature-velocity systems.-Asynchronous, event-driven, event-sourcing architectures and implementations.-Decoupled data and compute architectures and implementations.-Real-time analytics.-Performance analysis and tuning tools and methods.Required Skills:-Python, Go, C++17/20, Rust- UNIX/Linux-PaaS SW infrastructure stack.-As-Code Model and Platform-Close collaboration with DC HW and Networking.-Experience with related data-centers, co-location, cloud vendors.-Micro-services-CICDTech Stack:Python, Go, Postgres, Kafka, Redis, Docker, KubernetesWe Offer: The Base Salary Range is $140,000 - $190,000. As such, beginning on January 2, 2023, we are requiring employees to be in the office 4 days per week. The ranges stated do not include other factors of total compensation such as bonuses or equity.At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. These ranges represent Base Salary only, which is just one element of Clear Street's total compensation. Which range a candidate fits into and where a candidate falls in the range will be based on job related factors such as relevant experience, skills, and location. Execution services are the on-ramp to a functionally aggregated market for all categories of market participants - hedge funds, proprietary trading firms, retail investors, and other small and large institutions, to name a few. We’re continuously investing in a culture that promotes collaboration. The extrinsic complexity of the market is very high and consequently demands an execution services platform architecture and implementation that is intrinsically simple, powerful, and capable.
Sr. Functional Workday Analyst, HRIS
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 06, 2023
In return, we expect the best out of co-workers. Paid vacation/sick time, retirement options, as well as health, vision and dental benefits Supportive and fun culture High levels of responsibility and rapid advancement Brand new, beautiful working environment Why does Oak Street Health offer all of these benefits? Oak Street Health is an equal opportunity employer. Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including: The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare. Continue to build knowledge and awareness of best practices and legal compliance in HRIS and internal policies & procedures; promote a risk-aware culture for employment compliance in collaboration with Learning & Development and the People Operations Business Partners Support and participate as a project team lead in ongoing Workday implementation projects Regularly keep up to date on Workday system updates, obtains relevant knowledge, and appropriately collaborates with appropriate teams on change management Enhance People Operations' operational capabilities by identifying areas for improvement through technical solutions, optimizing business processes, and analyzing and interpreting data to assist management with decision making, strategy designing, and documenting processes Responsible for identifying the business needs of internal stakeholders to determine solutions to business needs that utilize OSH people data Provide data analytics and dashboard configuration for PeOps and regional operational leadership to recognize patterns, identify opportunities, pose business questions, and assist in development of engagement solutions and PeOps strategies Coordinates the evaluation, scope, and completion of new development and integration requests, including but not limited to: new center expansion, new department formation, new business process needs, etc. Responsibilities This position serves as a technical point of contact for various functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities Responsible for day-to-day, ongoing maintenance and process tasks within the Workday system including: import loads, adjustments, creating new locations, etc. Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. Assist with Workday support questions from end users Creates and maintains company reports (ongoing and ad hoc) for internal and external customers Develops training programs for new users in Workday functionality and coordinates other trainings for functional users of Workday with appropriate business owner What we're looking for We're looking for motivated, experienced leaders with: Bachelor degree required, Master's degree preferred, in a related field 5 years of HRIS experience, Workday is required Knowledge of standard HR processes and impact on HR systems Proficient in Excel and Google Sheets Ability to handle multiple projects with tight deadlines, to follow through to completion and to present conclusions in an organized and thoughtful manner A problem-solving orientation and eagerness to identify process gaps and implement practical solutions A proactive, flexible, and adaptable working style Impeccable judgment and maturity Strong attention to detail A supportive attitude toward our teams Proficient PC skills US work authorization Someone who embodies being "Oaky". What it means to be OAKY: Creating an unmatched patient experience Driving clinical excellence Taking ownership and driving for results Being scrappy Radiating positive energy Assuming good intentions Why Oak Street? This role will provide visibility into analytics on the people health in the organization to the People Operations team, regional operational leadership, and senior corporate leadership.
Analytics Engineer II
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 06, 2023
Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. )Develop ELT data pipelines in Foundry to create data products that serve operational stakeholders in the businessPerform QA on developed pipelines and setup monitoring for data quality issuesSupport technical documentation of new data platformEvaluate legacy data warehouse to assure that pain points are being appropriately addressed with new data models and pipelinesWhat are we looking for?BS in an analytic area (Engineering, Economics, Mathematics, Business, etc. Our team is rebuilding our data warehouse using Palantir's Foundry data platform, and we are looking for a curious, motivated, and thoughtful Analytics Engineer to join the team.Core Responsibilities:Partner with Product to design data models for the various types of healthcare data we receive (claims, EHR, etc. )Minimum of 3 years of analytic engineering experienceData driven mindset with strong attention to detailSelf-starter who can dive into a new domain and learn quicklyComfort working with SQL and PythonNaturally curious, independent, and eager to learn new thingsUS work authorizationPassionate about working in the healthcare space for a mission driven organizationSomeone who embodies being "Oaky"What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappy Why Oak Street Health? Role Description:As an Analytics Engineer, you will help design new data models and implement complex data pipelines that are core to making sure we target the right services to the right patients. We embrace diversity and encourage all interested readers to apply.Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health DescriptionCompany: Oak Street Health Title: Engineer II, Analytics Location: Treehouse / Remote The base salary offered will depend on a variety of factors, including, but not limited to, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, other business and organizational needs, and if applicable, the location from which the applicant will be performing the job.
Assistant General Manager NYC
Company: Blank Street
Location: New York City, NY
Posted Aug 05, 2023
Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. You will live and breath LMS compliance and look for ways to improve company processes, always considering efficiencies and operational excellence. Lastly, you will be hungry to lead your neighborhood to sales victory, supporting your in store teams to deliver on sales goals and AOV targets.If you are passionate about building something new from the ground-up and are motivated to continuously learn and grow in your role, Blank Street is for you.This role reports to the neighborhood General Manager.What you'll own:People - Deeply care for and coach your teammatesSupport your GM and our Training Team to help train new employees to succeed at Blank Street using our world-class LMS and progression pathways, developing the talent of the futureEnsure your teams are arriving on time and and attendance issues are supported and explored to support business needsDevelopment of your teams in a timely manner, ensuring coffee accreditation are handled on time in line with company standardsFinding creative ways to build and foster a local team culture that is unique to your neighborhood, keeping teams motivated and engagedMaintaining the very best eNPS scores across your neighborhoods and addressing any team moral issues in real time in a personal way to ensure the best industry retention levelsProduct - Execute our product mix flawlesslyHave a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammatesMaintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to datePhysical Space - Ensure true operational and brand excellenceBe ahead of adverse weather planning, according to company policiesEnsuring pest control services are followed up and any issues are mitigated to support the Store Leaders in achieving the A grades they deserveSupporting your Store Leaders to take care of any maintenance issues as quickly as possible so they can have the tools and environment they need to succeed day to dayPerformance - Be the best at what you doBe a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same visionUphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning and feedback to improveWhat you'll bringNew York City Food protection certificate (DOH card)Multi-unit experience is a plus4+ years’ experience in a customer service leadership positionLove for coffee and customer serviceStrong knowledge of specialty coffee, espresso and equipment is a mustStrong decision making and multi-taking skillsStrong interpersonal communication skillsAvailability Requirements:Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Perks:$62,500 base salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. You will be comfortable ensuring the stores’ environment is in the best shape, working closely with our in house maintenance teams. Details will be discussed during the interview process. You will set the tone for your own neighborhoods culture, finding ways to keep people feeling engaged and excited to be part of a fast growing business. Love coffee? This range may be modified in the future.Access to our Employee Assistance Program (EAP)Barista accreditation/training programPaid sick timeAs a growing company we have opportunities for advancement for those interested
Multi-Unit Assistant General Manager
Company: Blank Street
Location: New York City, NY
Posted Aug 08, 2023
This range may be modified in the future.Medical, Dental, and Vision coverage Paid sick time Paid Time off + company holidays Bonus program A whole lot of Blank Street swag & coffee Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. Lastly, you will be hungry to lead your neighborhood to sales victory, supporting your in-store teams to deliver on sales goals and AOV targets. You will be comfortable ensuring the stores’ environment is in the best shape, working closely with our in house maintenance teams. You will live and breath LMS compliance and look for ways to improve company processes, always considering efficiencies and operational excellence. This role reports to the neighborhood's General Manager.Our ValuesMagic is in the Details: in everything we do we value attention to detail, going the extra mile & thinking about everything that makes a moment meaningfulMove as One: We look for inclusive and respectful team members who strive to be the best team player & who over-communicates to ensure understanding“My House is your House” Hospitality: We look for individuals who welcome guests into the cafe the same way they would invite in a friend, who are obsessed with presentation, making sure our cafes are always clean and welcoming & who provide stellar service, even when things are busy or stressfulWhat you'll own:People - Deeply care for and coach your teammatesSupport your GM and our Training Team to help train new employees to succeed at Blank Street using our world-class LMS and progression pathways, developing the talent of the futureEnsure your teams are arriving on time and and attendance issues are supported and explored to support business needsDevelopment of your teams in a timely manner, ensuring coffee accreditation are handled on time in line with company standardsFinding creative ways to build and foster a local team culture that is unique to your neighborhood, keeping teams motivated and engagedMaintaining the very best eNPS scores across your neighborhoods and addressing any team moral issues in real time in a personal way to ensure the best industry retention levelsProduct - Execute our product flawlesslyHave a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammatesMaintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to datePhysical Space - Ensure true operational and brand excellenceBe ahead of adverse weather planning, according to company policiesEnsuring pest control services are followed up and any issues are mitigated to support the Store Leaders in achieving the A grades they deserveSupporting your Store Leaders to take care of any maintenance issues as quickly as possible so they can have the tools and environment they need to succeed day to dayPerformance - Be the best at what you doBe a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same visionUphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning and feedback to improveWhat you'll bringNew York City Food protection certificate (DOH card)Multi-unit experience is a plus4+ years’ experience in a customer service leadership positionLove for coffee and customer serviceExperience working in a unionized environment is a plusStrong knowledge of specialty coffee, espresso and equipment is a mustStrong decision making and multi-taking skillsStrong interpersonal communication skillsAvailability Requirements:Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Perks:$62,500 annual salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Details will be discussed during the interview process. You will set the tone for your own neighborhoods culture, finding ways to keep people feeling engaged and excited to be part of a fast growing business.