Jobs at Storable
95,077 open positions
Tenant Insurance Success Manager
Company: Storable
Location: Remote
Posted Jul 10, 2024
Storable is looking for a Tenant Insurance Success Manager to manage client relationships, drive adoption and retention, and ensure seamless resolution of escalated issues. The ideal candidate has 5+ years of client-facing experience, strong communication skills, and is comfortable with direct responsibility for business metrics.
Senior Event Marketing Manager
Company: Storable
Location: Remote
Posted Apr 23, 2024
<p><strong>Senior Event Marketing Manager<strong><p> <p>The Senior Event Marketing Manager at Storable will be responsible for the endtoend management of our brands participation in both national and regional events spanning multiple verticals This role involves strategic planning execution and measurement of Storables presence at trade shows with a focus on maximizing customer relationships and driving brand advocacy across our offerings The successful candidate will collaborate closely with sales marketing customer success and other key stakeholders to ensure seamless event operations and successful postevent followup<p> <p>This individual will develop and implement a comprehensive event marketing strategy aligned with Storables overall business objectives This individual should be able to think strategically about how our family of brands and endtoend product suite should be positioned in this critical channel <p> <p><strong>What you will do<strong><p> <ul><li>Oversee the logistics and budget for each conference track project schedules deadlines agendas and flows as well as negotiate with and manage vendors booth setup giveaways collateral registration travel etc<li> <li>Set event goals and objectives in collaboration with key stakeholders<li> <li>Partner with field marketing to execute our sponsorship strategy at events by selecting packages and identifying additional opportunities that will foster customer relationships<li> <li>Stakeholder management including coordination with thirdparty vendors and trade show organizers<li> <li>Address creative needs and drive innovative ideas to enhance brand awareness and engagement on the tradeshow floor and at our booth<li> <li>Work closely with revenue operations and business operations to ensure all event leads flow into the system for effective followup<li> <li>Conduct postevent reporting in Salesforce and debriefs with attendees provide detailed readouts and learnings<li> <li>Manage a tight rhythm of business to ensure all event attendees are informed and equipped with the right knowledge and materials to make our event channel a success<li> <li>Regularly update the marketing team on the status of trends metrics challengessolutions forecast and strategy to drive brand awareness and pipeline growth<li> <li>Maintain excellent attention to detail to manage budgets and invoices for the event marketing channel<li> <li>Develop deep relationships with partners crossfunctionally to execute flawless events including sales marketing product marketing CS revenue operations and more<li> <li>Partner closely with field marketing to support and align with association relationships and speaking engagements<li> <li>Collaborate with the customer marketing manager to promote attendance and engagement at trade shows<li> <li>Coordinate onsite staffing and oversee sales enablement tasks to maximize lead generation<li> <li>Additional responsibilities may include assistance at other special and owned events and events research<li> <ul><p><strong>What you will need<strong><p> <ul><li>5+ years of proven experience in event marketing with a focus on strategic planning and execution<li> <li>Strong vendor management skills<li> <li>The ability to collaborate effectively both crossfunctionally and with third parties<li> <li>Excellent communication and interpersonal skills<li> <li>Proficiency in Salesforce or similar CRM tools and Hubspot<li> <li>Diligent attention to detail and budget management<li> <li>Bachelors degree in Marketing Business or a related field<li> <ul><div> <div> <div> <p><span><strong>Pay Transparency at Storable<strong><span><br >At Storable we believe in the power of transparency to help our employees Do More and Be More We value our employees and want to ensure equity and fairness in compensation which is why we make sure to include the salary range or hourly rate in each job posting<br >Were happy to discuss compensation further during the interview process because we believe that open communication leads to better outcomes for everyone Were committed to creating an inclusive environment where all employees are valued for their unique skills and contributions<br >By applying to work with us you agree to this pay transparency policy and to the idea that transparency leads to growth both for individuals and for our company Storable as a whole The range listed below is only representative of base salary Every role at Storable has a variable incentive Please talk to your recruiter about the variable pay plan and earning potential for this role <p> <div> <p>Position pay range<p> <p><span>$103000<span><span><span><span>$143000 USD<span><p> <div> <div> <div> <div> <p><span><strong>All applicants must be currently authorized to work in the United States on a fulltime basis<strong><span><p> <p><span><strong>Location REMOTE<strong><span><p> <ul><li><span><em>Storable is a fully distributed company but is currently only registered for employment in certain states <em>To be eligible for employment you <strong>must<strong> reside in the following states AL AZ CA CO CT DE FL GA ID IL IN KS LA MD MI MO MS NC NE NJ NM NV NY OH OK OR PA SC TN TX UT VA WA WI WY<span><li> <ul><p><span><strong>About Us<strong><span><p> <p><span>At Storable we believe storage operators should have one partner they can trust to help you get the results they need for their business Thats why weve built the industrys first fully integrated platform that offers facility management software facility websites marketing programs and services payments and deeply integrated tenant insurance capabilities all in one solution <span><p> <p><span>We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day<span><p> <div> <p><span><strong>Benefits and Perks <strong><span><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=false databorderradiustopcap=false databorderradiusbottomcap=false><li datastringifyindent=0 datastringifyborder=0><span>Generous health coverage for you and your family including short and longterm disability coverage twotimes base salary companyprovided life insurance emergency loans legal coverage and more<span><li> <li datastringifyindent=0 datastringifyborder=0><span>401k match after 60 days 100 vested after 1 year<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Employer contribution to your HSA plus a HRA to help offset your deductible<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Engage remotely Since 2020 weve transitioned to a fully remote environment but that doesnt mean were not connected We continue to run regular contests trivia games and virtual happy hours<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Instantaccess and flexible vacation We trust you so we have a take what you need vacation policy No waiting to use it or need for accruals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Do More Be More company rewards and recognition that add up and can be redeemed for personalized gifts and experiences Storriors have been able to enroll in scuba certification classes travel overseas and redo their back patio among many other things<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Company anniversaries birthdays weddings adding children to a family firsttime home buyers and more are celebrated<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Selfcare matters so we offer the opportunity to take a loadoff and enjoy a mental health day outside of your normal PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Fullypaid parental leave 12 and 6 weeks for primary and secondary caregivers respectively<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Pawternity Leave and Pet Bereavement we understand that pets are a part of the family and have generous timeoff policies which honor that commitment<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Caregiver Leave four weeks of fully paid time away from work to take care of aging dependents or family members if needed<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Monthly home data stipend added directly to your paychecks to help cover the cost of home internet plus a home office signon bonus of $250<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Comprehensive fertility care to support your journey towards parenthood From fertility treatments to consultations weve got you covered<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Access a range of mental wellbeing resources for yourself and your dependents including counseling services stress management programs and mindfulness workshops<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer financial experts to all our team members to help you make informed decisions and achieve your financial goals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer break initiatives that promote relaxation ensuring you can recharge and bring your best self to both work and personal endeavors<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Early Wage Access with DailyPay this is an <strong datastringifytype=bold>optional<strong> benefit that allows you to get your pay any time before payday and easily track how much youre making<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Direct Student Loan Payment Program Storable has partnered with Fidelity to make a contribution directly to your loan servicer some qualifications and eligibility rules apply<span><li> <ul><p><span>Dont check all the boxes Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification especially in the tech industry At Storable we are devoted to strengthening and upholding a diverse inclusive and authentic workplace If youre excited about this role but your professional background doesnt perfectly align with the qualifications above we encourage you to apply Even if this role isnt the right match we would love to have your resume on file for future opportunities<span><p> <p><span>Storable is committed to providing equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition Storable will provide reasonable accommodations for qualified individuals with disabilities<span><p> <p><span><strong>Important Notice<strong> Protect Yourself from Fraudulent Activities Targeting Job Seekers<span><p> <p><span>Weve been made aware of fraudulent activities where an individual or group is pretending to represent Storable attempting to deceive job seekers by using our companys good name and stellar reputation<span><p> <p><span>To protect yourself please consider the following guidelines<span><p> <p><span> <strong>Official Communication<strong> All genuine communication from Storable will come from official email addresses ending in storablecom Be cautious of any communication that doesnt match this criteria<br > <strong>No Unsolicited Offers<strong> We do not extend job offers without a formal interview process If you receive an unsolicited job offer claiming to be from Storable or any of its representatives its a red flag<br > <strong>Verification<strong> If youre uncertain about the legitimacy of any job offer or communication claiming to be from Storable please directly contact our HR department directly at POpsstorablecom for verification<span><p> <p><span>Your security and trust are paramount to us If you suspect youve been contacted by someone falsely claiming to be from Storable or using our companys name for any dubious purpose please immediately report the incident to POpsstorablecom<span><p> <p><span>Were committed to ensuring a transparent and secure hiring process<span><p> <p><span>Thank you for your vigilance and interest in joining our team<span><p> <div>
UI/UX PRODUCT DESIGNER
Company: Storable
Location: remote
Posted Aug 10, 2024
Storable is seeking a creative energetic UIUX Product Designer to join their team. The job involves designing UX and UI experiences for consumer marketplaces, working with product marketing and engineering, and collaborating with cross-functional teams.
Sr. Product Manager, Consumer Marketplace
Company: Storable
Location: Remote
Posted Jul 07, 2024
The Senior Product Manager will own the product and functionality, define and communicate the product vision and strategy, and work closely with cross-functional teams to deliver high-quality user experiences and optimize the value of the platform.
Sales Executive - New Business
Company: Storable
Location: Remote
Posted Jul 04, 2024
Storable, a leading provider of self-storage technology, is seeking a Sales Executive with a solution-based selling focus. The ideal candidate will have experience in new customer acquisition, self-motivation, and a strong work ethic. The role involves prospecting, making presentations, and closing deals, with a focus on revenue generation and excellent client service.
Software Engineer II - Marine Division
Company: Storable
Location: Remote
Posted May 05, 2024
Storable is looking for a Software Engineer II to join its all-remote Marine product team. The job involves designing and developing systems to support the Marine reservation, storage, and service software. The company offers a range of benefits and perks, including flexible vacation, mental health days, and a focus on diversity and inclusion.
Senior Marketing Manager - Marine Division
Company: Storable
Location: Remote
Posted Apr 13, 2024
Storable's Marine Division, which includes Molo and Stellar, is seeking a Senior Marketing Manager. The role involves developing and executing marketing strategies, managing vendor relationships, and leading a team. The company offers a competitive salary range of $105,000—$135,000 USD, along with comprehensive benefits and a remote work environment. Storable values transparency, diversity, and inclusion, and is committed to providing equal employment opportunities.
Sr. Software Engineer
Company: Storable
Location: Remote
Posted Aug 22, 2024
Storable is looking for an experienced Software Engineer to play a crucial role in building and scaling their industry-leading Facility Management Software. The job requires a strong understanding of software engineering practices, experience with C#, ASP.NET, React, Node.js, and SQL, and a passion for mentoring and leading teams.
Accountant
Company: Storable
Location: Remote
Posted Apr 25, 2024
<p><strong>Accountant<strong><p> <p>As Storable continues to grow both organically and through acquisition so too is our Accounting team Therefore we are searching for an <strong>Accountant<strong> with strong accounting skills and experience working in a fastpaced and changing environment An ideal candidate will be able to apply their strong excel skills and analytical thinking to our current procedures and process flows The most successful candidate will not only have a deep understanding of US GAAP but also thrive working in a deadlineoriented environment showing strong attention to detail and enjoy being a team player This individual will report directly to the Director of Corporate Accounting<p> <p><br ><p><p><strong>What you will do<strong><p> <ul><li>Support timely monthly quarterly and yearend financial close in accordance with US GAAP and company policies including assigned journal entries balance sheet account reconciliations accruals and allowances<li> <li>Ensure invoices expense reports and check requests have proper approvals and proper documentation<li> <li>Ensure the timely proper and accurate reporting of accounting transactions in a manner consistent with GAAP accounting principles<li> <li>Assist with yearend audits and corporate tax requests<li> <li>Assist with implementation of process improvements and automation of manual processes <li> <li>Perform other duties as assigned<li> <li>EducationExperience<li> <li>Bachelors or masters degree in accounting or finance<li> <li>3+ years of accounting experience <li> <li>CPA a plus or progress towards certification<li> <li>Experience with insurance and SaaS accounting preferred<li> <li>Prior experience with Quickbooks and NetSuite preferred<li> <ul><p><strong>What you will need<strong><p> <ul><li>Strong knowledge of revenue recognition principles and application<li> <li>Proficiency with the Microsoft Office Suite including strong excel skills over large amounts of data VLOOKUP Pivot Tables and Charts<li> <li>Strong analytical problemsolving and organization skills<li> <li>Detailoriented selfstarter with the ability to work independently to meet deadlines<li> <li>Team player and ability to collaborate with other departments<li> <li>Flexibility and resourcefulness to succeed in a fastgrowing environment with frequently changing priorities<li> <li>Ability to meet a constant stream of deadlines and moves with a sense of urgency<li> <li>Strong communication skills both written and verbal<li> <ul><div> <div> <div> <p><span><strong>Pay Transparency at Storable<strong><span><br >At Storable we believe in the power of transparency to help our employees Do More and Be More We value our employees and want to ensure equity and fairness in compensation which is why we make sure to include the salary range or hourly rate in each job posting<br >Were happy to discuss compensation further during the interview process because we believe that open communication leads to better outcomes for everyone Were committed to creating an inclusive environment where all employees are valued for their unique skills and contributions<br >By applying to work with us you agree to this pay transparency policy and to the idea that transparency leads to growth both for individuals and for our company Storable as a whole The range listed below is only representative of base salary Every role at Storable has a variable incentive Please talk to your recruiter about the variable pay plan and earning potential for this role <p> <div> <p>Position pay range<p> <p><span>$69000<span><span><span><span>$89000 USD<span><p> <div> <div> <div> <div> <p><span><strong>All applicants must be currently authorized to work in the United States on a fulltime basis<strong><span><p> <p><span><strong>Location REMOTE<strong><span><p> <ul><li><span><em>Storable is a fully distributed company but is currently only registered for employment in certain states <em>To be eligible for employment you <strong>must<strong> reside in the following states AL AZ CA CO CT DE FL GA ID IL IN KS LA MD MI MO MS NC NE NJ NM NV NY OH OK OR PA SC TN TX UT VA WA WI WY<span><li> <ul><p><span><strong>About Us<strong><span><p> <p><span>At Storable we believe storage operators should have one partner they can trust to help you get the results they need for their business Thats why weve built the industrys first fully integrated platform that offers facility management software facility websites marketing programs and services payments and deeply integrated tenant insurance capabilities all in one solution <span><p> <p><span>We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day<span><p> <div> <p><span><strong>Benefits and Perks <strong><span><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=false databorderradiustopcap=false databorderradiusbottomcap=false><li datastringifyindent=0 datastringifyborder=0><span>Generous health coverage for you and your family including short and longterm disability coverage twotimes base salary companyprovided life insurance emergency loans legal coverage and more<span><li> <li datastringifyindent=0 datastringifyborder=0><span>401k match after 60 days 100 vested after 1 year<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Employer contribution to your HSA plus a HRA to help offset your deductible<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Engage remotely Since 2020 weve transitioned to a fully remote environment but that doesnt mean were not connected We continue to run regular contests trivia games and virtual happy hours<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Instantaccess and flexible vacation We trust you so we have a take what you need vacation policy No waiting to use it or need for accruals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Do More Be More company rewards and recognition that add up and can be redeemed for personalized gifts and experiences Storriors have been able to enroll in scuba certification classes travel overseas and redo their back patio among many other things<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Company anniversaries birthdays weddings adding children to a family firsttime home buyers and more are celebrated<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Selfcare matters so we offer the opportunity to take a loadoff and enjoy a mental health day outside of your normal PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Fullypaid parental leave 12 and 6 weeks for primary and secondary caregivers respectively<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Pawternity Leave and Pet Bereavement we understand that pets are a part of the family and have generous timeoff policies which honor that commitment<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Caregiver Leave four weeks of fully paid time away from work to take care of aging dependents or family members if needed<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Monthly home data stipend added directly to your paychecks to help cover the cost of home internet plus a home office signon bonus of $250<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Comprehensive fertility care to support your journey towards parenthood From fertility treatments to consultations weve got you covered<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Access a range of mental wellbeing resources for yourself and your dependents including counseling services stress management programs and mindfulness workshops<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer financial experts to all our team members to help you make informed decisions and achieve your financial goals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer break initiatives that promote relaxation ensuring you can recharge and bring your best self to both work and personal endeavors<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Early Wage Access with DailyPay this is an <strong datastringifytype=bold>optional<strong> benefit that allows you to get your pay any time before payday and easily track how much youre making<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Direct Student Loan Payment Program Storable has partnered with Fidelity to make a contribution directly to your loan servicer some qualifications and eligibility rules apply<span><li> <ul><p><span>Dont check all the boxes Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification especially in the tech industry At Storable we are devoted to strengthening and upholding a diverse inclusive and authentic workplace If youre excited about this role but your professional background doesnt perfectly align with the qualifications above we encourage you to apply Even if this role isnt the right match we would love to have your resume on file for future opportunities<span><p> <p><span>Storable is committed to providing equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition Storable will provide reasonable accommodations for qualified individuals with disabilities<span><p> <p><span><strong>Important Notice<strong> Protect Yourself from Fraudulent Activities Targeting Job Seekers<span><p> <p><span>Weve been made aware of fraudulent activities where an individual or group is pretending to represent Storable attempting to deceive job seekers by using our companys good name and stellar reputation<span><p> <p><span>To protect yourself please consider the following guidelines<span><p> <p><span> <strong>Official Communication<strong> All genuine communication from Storable will come from official email addresses ending in storablecom Be cautious of any communication that doesnt match this criteria<br > <strong>No Unsolicited Offers<strong> We do not extend job offers without a formal interview process If you receive an unsolicited job offer claiming to be from Storable or any of its representatives its a red flag<br > <strong>Verification<strong> If youre uncertain about the legitimacy of any job offer or communication claiming to be from Storable please directly contact our HR department directly at POpsstorablecom for verification<span><p> <p><span>Your security and trust are paramount to us If you suspect youve been contacted by someone falsely claiming to be from Storable or using our companys name for any dubious purpose please immediately report the incident to POpsstorablecom<span><p> <p><span>Were committed to ensuring a transparent and secure hiring process<span><p> <p><span>Thank you for your vigilance and interest in joining our team<span><p> <div>
Sales Executive
Company: Storable
Location: Remote
Posted Apr 12, 2024
Storable, a leading provider of self-storage technology, is seeking a Sales Executive with a focus on relationship management. The role involves using a defined sales process to identify prospects and sell a cloud-based point of sales solution to self-storage facility owners and managers. The ideal candidate should have 3-5 years of SaaS sales experience, a Bachelor's Degree, and experience selling to all levels of management. They should also be tech-savvy, have excellent communication and presentation skills, and a proven track record in client service. Storable offers a competitive compensation structure with a total on-target earnings of $100K, including a base salary of $50K and an uncapped commission plan. The company provides a range of benefits and perks, including generous health coverage, a 401(k) match, flexible vacation, and more. Storable is committed to creating an inclusive environment and encourages applicants who may not meet every qualification to apply.
Software Support Specialist
Company: Storable
Location: Remote
Posted Apr 18, 2024
<p><strong>Software Support Specialist<strong><p> <p>Storable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes selfstorage As a Software Support Specialist you will be entrusted with crafting and delivering a warm enthusiastic and customized support experience for our wonderful customers around our family of products You are the missing puzzle piece to help us bridge any knowledge gaps that may arise Through creativity and empathy yet critical thinking skills you will analyze investigate and resolve complex issues with clients While you may encounter problems that can be resolved through a number of our existing resources you may also have to troubleshoot an issue that we have not yet had the chance to tackle <p> <p><strong>Shift Days<strong> <p> <ul><li>Primary Days Monday Friday <li> <ul><p><strong>Shift Hours<strong> 10 am 7 pm ET <p> <p><strong>Location<strong> Remote <p> <p><strong>What you will do<strong> <p> <p>Incident Handling <p> <ul><li>Primarily communicate on the phone with clients to understand their questions andor concerns and register incidents received phone in the CRM system<li> <li>Secondarily manage a small amount of email cases daily that are assigned to you and call the customer to resolve if needed <li> <li>Classify incidents based on severity and priority <li> <li>Utilize existing Knowledge Base manuals or other reference materials to resolve incidents <li> <li>Investigate and resolve incidents with no known solution <li> <li>Collaborate with other team members to assist them with resolution of incidents<li> <li>Contribute and update our Knowledge Base and Communities <li> <li>Follow standard processes and procedures <li> <li>Accept and retain ownership of requests provide regular updates to support and or customers on the status of each request and manage aging of assigned requests<li> <li>Ensure service level standards are achieved as defined by the Technical Support management team <li> <li>Handle interruptions well and move between tasks with ease while still meeting deadline <li> <ul><p>Incident Escalation <p> <ul><li>Collaborate with Senior or Principle Support Engineers on complex cases when appropriate <li> <li>Replicate and log reported bugs in bug tracking system <li> <li>Escalate cases to Escalation or RampD Engineers when required <li> <li>Possess an intermediate understanding of the organizations products assigned staying current with system information changes and updates and escalate more complex inquiries <li> <li>Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer <li> <ul><p>Customer Care <p> <ul><li>Work shift rotation to cover evenings public holidays and weekends <li> <li>Attend virtual and classroombased training classes <li> <li>Complete certifications for company products <li> <li>Complete training for complementary 3rd party products <li> <li>Use appropriate discretion in handling critical client calls and escalating calls to management <li> <li>Perform each duty above with our customers satisfaction as your number one priority<li> <li>Assist in training new Technical Support team members <li> <li>Contribute new content to the Support Knowledge base <li> <ul><p><strong>What you will need<strong> <p> <ul><li>Bachelors degree in Business Applications Computer Science or a related field is desired <li> <li>ComputerIT Certification a plus or equivalent years of work experience<li> <li>At least 2 years of product support experience preferably in a support analyst or technical support position preferred <li> <li>Excellent interpersonal communication skills both verbal and written and ability to remain calm and professional in all circumstances <li> <li>Excellent phone skills which includes actively listening and developing effective questioning techniques to resolve issues <li> <li>Excellent knowledge of customer service principles and practices with previous customer service experience <li> <li>Proven ability to resolve escalated technical issues by quickly identifying problems forming solutions including customized solutions that are outside of the generally accepted use of a product function and executing stepbystep troubleshooting procedures <li> <li>Excellent understanding of the general aspects of the job including thorough knowledge of relevant software computer applications and equipment <li> <li>A positive professional solutionoriented enthusiastic and teamoriented attitude<li> <li>Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines <li> <li>Ability to follow department processes and procedures <li> <li>Experience utilizing CRM systems <li> <ul><p>Bonus Points <p> <ul><li>Intermediate understanding of major RDBMS with emphasis on Oracle MS SQL<li> <li>Intermediate desktop OS knowledge PC and Server including understanding environment variables and writing and troubleshooting batch files <li> <li>Salesforce Experience <li> <li>Intermediate network communication network security network administration and wireless networking knowledge <li> <li>Intermediate virtualization knowledge with the ability to configure and troubleshoot virtual environments <li> <li>Proficiency supporting multiple versions of Windows <li> <li>Proficiency supporting several major web browsers such as Internet Explorer Chrome Firefox or Safari<li> <ul><div> <div> <div> <p><span><strong>Pay Transparency at Storable<strong><span><br >At Storable we believe in the power of transparency to help our employees Do More and Be More We value our employees and want to ensure equity and fairness in compensation which is why we make sure to include the salary range or hourly rate in each job posting<br >Were happy to discuss compensation further during the interview process because we believe that open communication leads to better outcomes for everyone Were committed to creating an inclusive environment where all employees are valued for their unique skills and contributions<br >By applying to work with us you agree to this pay transparency policy and to the idea that transparency leads to growth both for individuals and for our company Storable as a whole The range listed below is only representative of base salary Every role at Storable has a variable incentive Please talk to your recruiter about the variable pay plan and earning potential for this role <p> <div> <p>Position pay range<p> <p><span>$44000<span><span><span><span>$58000 USD<span><p> <div> <div> <div> <div> <p><span><strong>All applicants must be currently authorized to work in the United States on a fulltime basis<strong><span><p> <p><span><strong>Location REMOTE<strong><span><p> <ul><li><span><em>Storable is a fully distributed company but is currently only registered for employment in certain states <em>To be eligible for employment you <strong>must<strong> reside in the following states AL AZ CA CO CT DE FL GA ID IL IN KS LA MD MI MO MS NC NE NJ NM NV NY OH OK OR PA SC TN TX UT VA WA WI WY<span><li> <ul><p><span><strong>About Us<strong><span><p> <p><span>At Storable we believe storage operators should have one partner they can trust to help you get the results they need for their business Thats why weve built the industrys first fully integrated platform that offers facility management software facility websites marketing programs and services payments and deeply integrated tenant insurance capabilities all in one solution <span><p> <p><span>We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day<span><p> <div> <p><span><strong>Benefits and Perks <strong><span><p> <ul datastringifytype=unorderedlist dataindent=0 databorder=false databorderradiustopcap=false databorderradiusbottomcap=false><li datastringifyindent=0 datastringifyborder=0><span>Generous health coverage for you and your family including short and longterm disability coverage twotimes base salary companyprovided life insurance emergency loans legal coverage and more<span><li> <li datastringifyindent=0 datastringifyborder=0><span>401k match after 60 days 100 vested after 1 year<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Employer contribution to your HSA plus a HRA to help offset your deductible<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Engage remotely Since 2020 weve transitioned to a fully remote environment but that doesnt mean were not connected We continue to run regular contests trivia games and virtual happy hours<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Instantaccess and flexible vacation We trust you so we have a take what you need vacation policy No waiting to use it or need for accruals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Do More Be More company rewards and recognition that add up and can be redeemed for personalized gifts and experiences Storriors have been able to enroll in scuba certification classes travel overseas and redo their back patio among many other things<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Company anniversaries birthdays weddings adding children to a family firsttime home buyers and more are celebrated<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We encourage you to get active in the community by joining one of our offsite volunteer and community service events and by using volunteer PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Selfcare matters so we offer the opportunity to take a loadoff and enjoy a mental health day outside of your normal PTO time<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Fullypaid parental leave 12 and 6 weeks for primary and secondary caregivers respectively<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Pawternity Leave and Pet Bereavement we understand that pets are a part of the family and have generous timeoff policies which honor that commitment<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Caregiver Leave four weeks of fully paid time away from work to take care of aging dependents or family members if needed<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Monthly home data stipend added directly to your paychecks to help cover the cost of home internet plus a home office signon bonus of $250<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Comprehensive fertility care to support your journey towards parenthood From fertility treatments to consultations weve got you covered<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Access a range of mental wellbeing resources for yourself and your dependents including counseling services stress management programs and mindfulness workshops<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer financial experts to all our team members to help you make informed decisions and achieve your financial goals<span><li> <li datastringifyindent=0 datastringifyborder=0><span>We offer break initiatives that promote relaxation ensuring you can recharge and bring your best self to both work and personal endeavors<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Early Wage Access with DailyPay this is an <strong datastringifytype=bold>optional<strong> benefit that allows you to get your pay any time before payday and easily track how much youre making<span><li> <li datastringifyindent=0 datastringifyborder=0><span>Direct Student Loan Payment Program Storable has partnered with Fidelity to make a contribution directly to your loan servicer some qualifications and eligibility rules apply<span><li> <ul><p><span>Dont check all the boxes Studies have shown that women and people of color are less likely to apply for a job unless they meet every single qualification especially in the tech industry At Storable we are devoted to strengthening and upholding a diverse inclusive and authentic workplace If youre excited about this role but your professional background doesnt perfectly align with the qualifications above we encourage you to apply Even if this role isnt the right match we would love to have your resume on file for future opportunities<span><p> <p><span>Storable is committed to providing equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition Storable will provide reasonable accommodations for qualified individuals with disabilities<span><p> <p><span><strong>Important Notice<strong> Protect Yourself from Fraudulent Activities Targeting Job Seekers<span><p> <p><span>Weve been made aware of fraudulent activities where an individual or group is pretending to represent Storable attempting to deceive job seekers by using our companys good name and stellar reputation<span><p> <p><span>To protect yourself please consider the following guidelines<span><p> <p><span> <strong>Official Communication<strong> All genuine communication from Storable will come from official email addresses ending in storablecom Be cautious of any communication that doesnt match this criteria<br > <strong>No Unsolicited Offers<strong> We do not extend job offers without a formal interview process If you receive an unsolicited job offer claiming to be from Storable or any of its representatives its a red flag<br > <strong>Verification<strong> If youre uncertain about the legitimacy of any job offer or communication claiming to be from Storable please directly contact our HR department directly at POpsstorablecom for verification<span><p> <p><span>Your security and trust are paramount to us If you suspect youve been contacted by someone falsely claiming to be from Storable or using our companys name for any dubious purpose please immediately report the incident to POpsstorablecom<span><p> <p><span>Were committed to ensuring a transparent and secure hiring process<span><p> <p><span>Thank you for your vigilance and interest in joining our team<span><p> <div>
Product Marketing Manager (Auctions and CallPotential Products)
Company: Storable
Location: Remote
Posted Jul 09, 2024
Storable is looking for a Product Marketing Manager to build and execute the GTM strategy for Auctions and CallPotential products. The ideal candidate will have 5+ years of relevant experience, knowledge of the CRM space, and a servant-leader mindset. The role involves market research, stakeholder collaboration, and data-driven decision making.