Jobs at UKG
28,969 open positions
UKG (Ultimate Kronos Group) is a leading provider of cloud‑based workforce management and HCM solutions. Since the 2020 merger of Kronos and Ultimate Software, the company has expanded its portfolio to include AI‑driven analytics, payroll automation, and real‑time workforce visibility for Fortune 500 clients.
UKG hires across engineering, product, data science, UX, DevOps, and security. Software engineers work on scalable microservices, while product managers shape features for the UKG Workforce Management platform. Candidates can expect agile squads, code reviews, and opportunities to influence products used by millions of users worldwide.
Job Transparency reveals UKG’s posted salary ranges, employee sentiment scores, and interview feedback. This data lets you benchmark compensation against peers, identify high‑paying roles, and prepare targeted questions for hiring managers.
Product Support Representative
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Aug 05, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. **The employee must be able to work onsite 3 days/week at UKG's Lowell, MA or Maitland, FL office** Duties and Responsibilities:• Provide world-class customer support and experiences through various mediums (telephone, chat, email, etc. )• Think critically to troubleshoot software issues for clients while demonstrating speed and accuracy• Professionally communicate with clients at management level and above both verbally and through written communication• Multi-task in an effort to complete tasks and achieve goals in a fast-paced and metrics-driven environment• Accurately document and manage workload in a Customer Relationship Management system (CRM)• Take initiative to analyze available resources to make effective decisions that adhere to policies• Work and remain focused under pressure while providing exceptional customer service Qualifications Basic Qualifications:• BS/AS or equivalent experience• Experience in customer support and technical support environment or related skills• Proficiency in Microsoft Suite Applications including, Word, Excel, Outlook and Teams• Understanding of operating systems, networking technologies/protocols, and software applications• Strong verbal and written communication skills with demonstrated ability to communicate effectively• Effective collaboration and time management skills Preferred Qualifications:• Experience with HR/Payroll/Timekeeping applications• Familiarity with Oracle or SQL relational database management systems and SQL scripting• Microsoft/Oracle certification is a plus• Soft-phone systems (ring central)• Inbound support experience EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. View the E-Verify posters here . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. We are searching for someone who enjoys taking initiative, is empathetic, detail-oriented, and understands that every interaction they make is an opportunity to add value to UKG's reputation of being a world-class HR and Workforce Management Solutions provider. View The EEO Know Your Rights poster and its supplement. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. This role supports our Workforce Central Team/Product.
Lead Site Reliability Engineer
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Aug 05, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Job Responsibilities:• Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning• Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks • Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response• Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis• Collaborate closely with engineering professionals within the organization to deliver reliable services• Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil)• Guide junior team members and serve as a champion for Site Reliability Engineering• Actively participate in incident response, including on-call responsibilities• Partner with stakeholders to influence and help drive the best possible technical and business outcomes Qualifications Basic Qualifications: • Engineering degree, or a related technical discipline, or equivalent work experience• Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java)• Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing• Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals• Working experience with industry standards like Terraform, Ansible• 5+ years of hands-on experience working in Engineering or Cloud • 5+ years of experience with public cloud platforms (e.g. This can include automated testing, performance analysis, observability, and auto remediation. However, we are not able to sponsor visas for this position, including temporary sponsorship through OPT. GCP, AWS, Azure)• Experience working with automation Preferred Qualifications:• Experience with distributed system design and architecture• Experience with containerization technologies• Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company LI-hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability. View the E-Verify posters here . The UKG office that this position is based in is Lowell, MA. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify.
Product Support Representative (Rising Stars)
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Aug 05, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Our Rising Star trainees are provided with product, process, culture, and tools-based training needed for success in the Product Support Representative role at UKG Duties and Responsibilities:• Provide world-class customer support and experiences through various mediums (telephone, chat, email, etc.) To be successful in this fast-paced and high-volume environment, you need strong deductive reasoning, time management, and technical skills. View the E-Verify posters here . • Think critically to troubleshoot complex payroll software issues for clients while demonstrating speed and accuracy • Professionally communicate with clients at management level and above both verbally and through written communication • Multi-task in an effort to complete tasks and achieve goals in a fast-paced and metrics-driven environment • Accurately document and manage workload in a Customer Relationship Management system (CRM) • Take initiative to analyze available resources to make effective decisions that adhere to policies • Work and remain focused under pressure while providing exceptional customer service Qualifications Basic Qualifications:• Minimum of 1-2+ years' experience in a customer support and/or technical support environment• High School diploma/GED Preferred Qualifications:• Proficiency in Microsoft Suite Applications including, Word, Excel, Outlook, and Teams• Human Capital Management (Payroll) system experience• SQL• Soft-phone systems (ring central)• Inbound support experience EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. We are searching for someone who enjoys taking initiative, is empathetic, detail-oriented, and understands that every interaction they make is an opportunity to add value to UKG's reputation of being a world-class provider of HCM support. In this position, we invest in your knowledge and development by sending new hires through our Rising Stars Program. View The EEO Know Your Rights poster and its supplement.
Product Support Representative
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Aug 04, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. This role requires sharp analysis, problem-determination, and troubleshooting skills. View the E-Verify posters here . Duties and Responsibilities:• The role will require the Product Support Representative to assist customers with the use and usability of our UKG Ready application• Diagnose, troubleshoot and resolve issues while providing exceptional service• Provide chat support which may also include outbound call backs, e-mails, internal support tickets• Develop and maintain an intermediate level of knowledge of UKG Ready products• Document all interactions with accounts and create trail for others to follow• Use product knowledge and experience to resolve difficult chats submitted by end-users while making use of problem-solving abilities Qualifications About You: Basic Qualifications:• 1-3+ years' experience in a fast-paced customer service and/or technical support environment• Demonstrated dedication to customer service and experience managing customer relationships• Experience working in an environment which requires effective time management and the ability to multitask/prioritize projects Preferred Qualifications:• 1-3+ years of experience using Time & Attendance, Payroll and/or Human Resource applications• Experience working with/in UKG Product suite• Demonstrated technical troubleshooting skills with a proficiency in successfully learning new technologies quickly• Bachelor's Degree preferred EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. This position will provide end user support for the UKG Ready Time and Labor, Human Resources and Payroll modules. About the Role: The Product Support Representative is expected to deliver high quality support to our UKG Ready Chat customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. Our team delivers high quality end-user support to our UKG Ready Chat Product customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. View The EEO Know Your Rights poster and its supplement.
Manager, Software Engineering
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Aug 06, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Define, measure, and interpret metrics that serve as indicators of team performance. When needed, directly address, and resolve, behavior that falls below expectations.• Expedite project deliverables while maintaining sustainable work pace that does not compromise on standards and quality. Qualifications Basic Qualifications:• More than 10 years of relevant industry experience, with 5 years of hands-on technical leadership and people management experience (managing teams of 8 or more developers)• Large scale systems design experience• Experience in Lean-Agile development methodologies such as Kanban or Scrum• Experience working in an enterprise-scale SaaS production environment• Experience setting and achieving sound goals, for example, "SMART" goal principles• Proven leadership in facilitating complex discussions to achieve goals and solve problems• Experience working in an enterprise-scale SaaS production environment• University degree in Computer Science, Engineering, or equivalent experience Preferred Qualifications:• Passionate about people, process, and technologies and able to inspire and motivate others• Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization• Strong work ethic with a sense of ownership, urgency, and drive and an unwavering commitment to do the right thing.• Proven analytical and decision-making skills LI-Hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. View the E-Verify posters here . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. We are looking for a Software Engineering Manager who is truly passionate about software development, team building, process improvement, individual development, and strives to achieve excellence in all those aspects. Help develop their career path by assigning projects tailored to their potential, personality, work style and goals while encouraging healthy exploration beyond their "comfort zone".• Own team processes to increase efficiency. Responsibilities• Facilitate productive and positive team communication and collaboration. This includes but is not limited to: Fostering an environment of transparency and open discussion, resource planning and working closely with other leaders and direct reports.• Mentor and support the professional, technical, and personal growth of team members.
Sr Technical Product Operations Specialist
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Aug 10, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. The candidate will be highly analytical, creative, and innovative while showcasing a high degree of operational excellence. The balance of these strengths while representing the products and services we provide will be crucial to driving our team's mission in maturing these offerings and partnerships to deliver exceptional value.• Drive advancement of Cloud strategic and operational vision, standards, and supporting functions, offerings, and tools, in alignment within EPIC• Establish, implement, and monitor knowledge management processes for technical teams• Build partnerships with highly matrixed cross-functional internal and external teams• Understand Cloud and EPIC business priorities and identify technical initiatives and improvements that help deliver high value• Deliver reliability improvements and process enhancements for key products and/or services while performing under minimal supervision to attain results• Facilitate meetings to discuss initiatives and business/ strategy while delivering informative, well-organized executive level presentations• Partner with EPIC Value Stream leaders to understand their needs from Cloud, leveraging practices such as Program Increment planning, backlog grooming, and Cloud dependencies and enablers Qualifications About you: Basic Qualifications:• Must have experience with SAFe Framework or other Agile practices• Experience in an analytical role, working with data to identify trends and make recommendations• Project Management experience Familiarity with work management tools, such as: Jira, Confluence or ServiceNow Experience in Enterprise SaaS (Software as a Service) offerings, particularly in delivering resilient, scalable, and highly available solutions Preferred Qualifications:• Excellent technical, business judgement, negotiating and influencing skills• Experience as a Solutions Consultant, Technical Manager or Program Manager LI-Hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. This person will exercise excellent communication skills, conflict management, and navigate evolving team dynamics with a wide degree of latitude. View the E-Verify posters here . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. The ideal candidate for the role of Sr. Tech Product Ops Specialist will demonstrate a true passion for fostering healthy and rewarding experiences for customers and employees alike and at all levels of the organization, including UKG technical leadership, strategic partners, and key internal stakeholders. You will be part of a global Cloud team focused on helping mature the cloud platform, driving maturity across EPIC value streams, and delivering core capabilities to help scale the business. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. Learn more at www.ukg.com/careers WeAreUKG Description & Qualifications Description About the role: UKG is looking for Senior Technical Product Operations Specialist to join our team to enable cloud functions in EPIC (Engineering, Product, Innovation, and Cloud) value streams across our portfolio of solutions.
Sr Financial Analyst
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Aug 07, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Here at UKG, Our Purpose Is People. View the E-Verify posters here . UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Learn more atwww.ukg.com/careers Job Responsibilities Analyze & provide actionable insights into sales & booking performance, including comparisons to budget & quarterly forecasts and in-depth booking & revenue analysis Ensure accurate and timely production of reporting of Sales for weekly flashes, monthly closes, and quarterly budget reports Serve as a Business Partner for Sales in developing budgets, quarterly forecasts, and monthly variance analysis Participate in discussions with key stakeholders in Finance and Sales about findings and data Complete special projects and ad hoc analysis as needed Prepare monthly/quarterly slides for Sales Operations and Board Meetings Create new metrics & dashboards to drive business performance and business intelligence Qualifications About You: Basic Qualification: • Business Degree in Finance, Accounting, or a related field • 4+ years of experience in Sales Finance, Operations Finance, or FP&A modeling• Proficient with Excel Preferred Qualifications: • Detail-oriented with excellent analytical skills and interest in continuous process improvement • Self-starter with the ability to work independently under general supervision while keeping the supervisor informed • Comfortable with large data sets, Power BI & Power Pivot experience is a plus • Ability to multi-task and handle time-sensitive projects • Strong communication and interpersonal skills • Flexibility and openness to change; comfort in making decisions amidst ambiguity • Ability to establish harmonious working relationships with co-workers and to work effectively in a professional team environment EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. This position will beresponsible for working with multiple levels of the business including Senior Management, UKG Sales, and Finance organizations to produce and enhance internal management reporting and analyses. View The EEO Know Your Rights poster and its supplement.
Lead Business Analyst
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Aug 07, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Qualifications Basic Requirements: • Education: Bachelor's degree in Business Administration, Finance, Economics, or a related field. • Experience: Minimum 5 years of experience as a Business Analyst, with a focus on creating business cases for projects and initiatives in a technology-driven environment.• Financial Expertise: Proven experience in financial modeling, cost-benefit analysis, and ROI calculations.• Analytical Skills: Demonstrated ability to gather, interpret, and analyze data from various sources. Present business cases in a clear, persuasive, and visually appealing manner to gain buy-in and support for proposed initiatives.• Continuous Improvement: Stay abreast of industry best practices, trends, and emerging technologies related to business analysis and business case creation. View the E-Verify posters here . Responsibilities: • Business Case Creation: Lead the development of comprehensive and well-structured business cases for investments in technologies and other initiatives, assessing their viability, feasibility, and potential returns. Proficiency in using data analytics tools and techniques.• Communication: Excellent written and verbal communication skills, with the ability to convey complex information in a clear and understandable manner.• Collaboration: Strong interpersonal skills with a track record of collaborating effectively with cross-functional teams and senior stakeholders.• Problem-Solving: Proactive problem-solving and critical-thinking skills with a keen eye for detail. Preferred: • A Master's degree in Business Administration.• Industry Knowledge: Familiarity with the technology industry and a good understanding of tech-related business processes and challenges.• Adaptability: Ability to work in a fast-paced and ever-changing environment, managing multiple projects and deadlines simultaneously LI-hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify.
Business Development Representative
Company: UKG (Ultimate Kronos Group)
Location: Minneapolis–Saint Paul, MN
Posted Aug 05, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Sandler, Holden, AAISP etc.) View the E-Verify posters here . Our BDRs share a passion for technology, embrace healthy competition, and consistently give full effort to creating sales opportunities. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. • Create and prioritize strategic target account lists within a defined territory with support from the field sales executives as well as field sales management• Leverage strong prospecting and business development skills to generate incremental revenue opportunities thru outbound calling and lead generation• Utilize knowledge of UKG products and solutions to enhance the client's or prospect's interest of UKG and communicate the value of our solution(s) to further assist the sales cycle• Partner with the field sales team to promote UKG 's business initiatives and to enhance the customer or prospect's knowledge of UKG products, programs, and services• Employ expert probing skills to expand contacts or define new product requirements within a prospect and/or customer, while increasing revenue and teaming with field sales• Maintain expected metrics of outbound calls and targeted emails to increase number of live conversations per day• Provide qualified lead information to the field sales organization to assist in account progression or sales pipeline acceleration Qualifications About You: Basic Qualifications:• One year professional experience as a BDR/SDR with strong outbound experience plus one additional year general professional experience • Strong business development, prospecting, sales and/or marketing background• Able to work in an assigned UKG office two days a week (based on territory) Preferred Qualifications:• Proven verbal and written communication skills• Knowledge of the enterprise software industry, specifically HCM or Workforce Management.• Familiar or certified in a common sales methodology (e.g. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. BDRs are a crucial part of UKG's Marketing and Sales organizations, responsible for generating new business through outbound prospecting and lead follow up. View The EEO Know Your Rights poster and its supplement. • Proficient in using a CRM tool such as Salesforce.com EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.
Associate Cloud Engineer
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Aug 04, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. - Document processes, procedures, and technical configurations. - Familiarity with monitoring and logging tools, such as Kafka, Kibana, and Grafana - Knowledge of database technologies, such as MS SQL, MYSQL, and\or MongoDB. - Knowledge of Linux - Understanding of networking concepts (e.g., TCP/IP, DNS, firewalls) and how to connect with remote systems. Qualifications Required Skills and Qualifications: • Bachelor's Degree in Computer Science, Software Engineering or related technical discipline or equivalent experience • Previous internship(s) or professional experience with cloud technologies, such as AWS, Azure, or Google Cloud • Experience in Windows OS, IIS, AD, and PowerShell• Familiarity with cloud concepts, including virtualization, storage, networking, and security.• Basic understanding of programming languages (e.g., Python, Java, or PowerShell) for automation and scripting purposes.• Knowledge of DevOps practices and tools, such as CI/CD pipelines, containerization, and configuration management (e.g., TeamCity, Docker, Kubernetes).• Strong analytical and problem-solving skills with an ability to learn and adapt quickly.• Excellent communication and collaboration skills to work effectively within a team.• Demonstrated ability to prioritize tasks and manage time efficiently. - Experience with infrastructure as code (IaC) tools, such as Terraform or CloudFormation. - Perform routine maintenance tasks, including updates and patches. View the E-Verify posters here . Primary Responsibilities: - Assist in the design, implementation, and maintenance of cloud infrastructure solutions. We value every learning opportunity, experience, perspective, and skill.
Lead Detection Engineer
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Aug 06, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Responsibilities: You will be providing hands-on solutions, customization and tuning, automation, and use case development for the SIEM, SOAR, and other stakeholder requirements for threat informed defense strategies You will support leading production level projects to completion as a contributor and a collaborator between multiple stakeholder teams including the Security Operations Center (SOC), Threat Intelligence, Incident Response, and Incident Response You will be working on a globally distributed team and expected to create and present strategies, technical plans, and architectures to audiences of technical and executive leadership levels when asked. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the E-Verify posters here . You will also maintain existing internal code, use cases, and further extend SIEM and SOAR integrations aligned to the Detection Engineering program efforts Qualifications Basic Qualifications: 5+ years of security and hands on technical automation experience, with 2-3 of those years focused on creating use cases and detection focused automation 2-3 years of operational experience working directly with or in security operational teams including: SOC, Threat Intelligence , and Incident Response Deep understanding of SOC, SIEM, and other engineering best practices, limitations, and ways of extending or customizing threat detection automation related use cases Demonstrate hands-on skills in a major scripting/programming language or a search query language for use in security operations and threat detection Preferred Qualifications: Experience with a major public cloud service provider (CSP) Splunk Cloud ES or Splunk SOAR (Phantom) LI-Hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. In your role you will leverage a variety of tools and resources to proactively detect, investigate, and respond to emerging and/or persistent threats impacting UKG and/or its customers. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. Learn more at www.ukg.com/careers WeAreUKG Description & Qualifications Description As a Lead Detection Engineer, you will be part of UKG's Global Security Detection Engineering team. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers.
Customer Cyber Risk Assurance Specialist
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Aug 06, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. to support RFPs, customer due diligence activities (customer inquiries, requests for information, conference calls, etc. In this role you will:• Work directly with customers/prospects and internal groups (sales, legal, security, compliance, etc.) About the Role: This position offers the opportunity to be exposed to all facets of Cyber Risk including security, privacy, risk management, and compliance program development. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. )• Develop and maintain documentation and streamlined processes in support of customer due diligence activities and drive initiatives to enhance the efficiency and customer experience of the program• Confidently discuss UKG data protection practices to prospects and customers such that the listener is assured that said practices will meet their data protection requirements of a cloud solution provider • Exercise sound judgment in difficult negotiations, keeping the objective in mind, projecting competence, and maintaining a consistent level of professionalism• Redline and negotiate information data protection contract provisions proposed by UKG prospects and customers• Liaise with all levels of the organization, including senior management, sales, customer-facing teams, and legal to inform and improve comprehension and appreciation of the significance of cybersecurity and privacy for cloud solution customers• Perform additional duties and projects as assigned by management Qualifications About You: Basic Qualifications: • 5-7+ years related work experience in information security governance and/or related functions such as cloud/application security development or support preferred• BS/BA degree in Business/Law or Information Technology/Security related discipline or equivalent experience• Strong command of security, privacy, and risk management concepts• Experience in complex and challenging contract negotiations and ability to effectively and persuasively communicate in written and verbal form across all levels of the organization Preferred Qualifications: • Ability to see the big picture, maintain composure, and protect the company's interests in committing to attainable terms while supporting the deal in the middle of a pressure-filled sales cycle• Must be an organized, detail-oriented team player with the ability to prioritize daily work and support multiple initiatives simultaneously; strong communication and customer focus is required• Adaptability to changing priorities and focus Proficiency in Microsoft Office suite tools LI-Hybrid EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. View the E-Verify posters here . This role commands an energetic individual able to balance the dynamics of a high-paced sales team, customers with ever-increasing data protection requirements, and the need to protect UKG's interest in committing to attainable contract terms regarding data protection. View the Pay Transparency Nondiscrimination Provision UKG participates in E-Verify. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.