Jobs at Uniti Med
506,986 open positions
Uniti Med is a Boston‑based medical technology firm that builds AI‑powered imaging solutions for oncology and cardiology. The company blends hardware, software, and cloud analytics to deliver real‑time diagnostic insights to clinicians worldwide.
Hiring spans software engineers, data scientists, embedded systems developers, regulatory affairs specialists, and clinical researchers. Candidates often find roles in machine learning, computer vision, and cloud infrastructure, with a strong emphasis on interdisciplinary collaboration and rapid prototyping.
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Director, Direct to Consumer (DTC) Marketing
Company: Sequel Med Tech
Location: Other US Location
Posted Mar 08, 2024
Sequel Med Tech is an early-stage company seeking a Director of Direct-to-Consumer Marketing to develop and execute a comprehensive marketing strategy for their new wearable insulin pump. The ideal candidate will have experience in digital marketing, social media, and influencer relationship management. They will be responsible for creating compelling content, managing a DTC agency, and building a high-performing marketing team. The role involves collaboration with cross-functional teams, performance analysis, and ensuring compliance with regulations.
Customer Care Operations Analyst
Company: Sequel Med Tech
Location: Other US Location
Posted Mar 15, 2024
<p><span><span><b><u><span>About Sequel<span><u><b><span><span><br ><span><span><span>Sequel Med Tech is an earlystage company developing the next generation of precision drug delivery devices <span><span><span><span>Our mission is to improve the lives of patients by developing cuttingedge medical technologies that address unmet needs in healthcare<span><span><span><span><span><br ><span><span><b><u><span>Job Overview<span><u><b><span><span><br ><span><span><span><span><span><span><span>Sequels Customer Contact Center is the pulse of our organization serving customers 247 across their entire device journey This role will work with the Customer Care leadership to proactively ensure we have the systems and information to respond and support our patients <span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>The Customer Care Operations Analyst is responsible for supporting consistency and streamlined access to information across the Customer Care organization through maintenance and management of customerfacing content and processes This is a crucial role in optimizing the operational efficiency of the Customer Care organization and responsible for developing deep knowledge of Sequels processes customer journeys and support we provide to our customers The Customer Care Operations Analyst will be responsible for content development documentation of SOPs policies and work instructions Additionally you are responsible for supporting process improvement initiatives have an active support role in systems implementation and updating a system knowledge base <span><span><span><span><span><span>This is a high visibility role and will collaborate cross functionally with Quality Sales and Marketing with strong communication skills attention to detail and dedication to customer experience<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>The ideal candidate will have a demonstrated history of Customer Care and contact center day to day operations with strong communication skills attention to detail and dedication to customer experience while working within a fastpaced FDA regulated environment <span><span><span><span><span><span><span><br ><span><span><b><u><span>Job Responsibilities and Essential Duties<span><u><b><span><span> <p><ul><li><span><span><span>Develop deep understanding of existing Customer Care processes and responsibilities<span><span><span><li> <li><span><span><span>Collaborate with Customer Care leadership and align with cross functional leaders for consistency in documentation of content and practices <span><span><span><li> <li><span><span><span>Audit content for accuracy completeness and compliance in accordance with relevant regulations quality and accreditation standards<span><span><span><li> <li><span><span><span>Analyze data to identify and implement process improvements that enhance and optimize the customer experience <span><span><span><li> <li><span><span><span><span><span>Maintain tables in Salesforce Talkdesk and any other business systems used by the Customer Care team <span><span><span><span><span><li> <li><span><span><span>Conduct training sessions with business users to improve adoption and efficient use of systems<span><span><span><li> <li><span><span><span>Partner with Customer Care leadership to build and update systems training materials as needed<span><span><span><li> <li><span><span><span>Collaborate with Business Process Managers to develop test plans and coordinate and execute UAT activities <span><span><span><li> <li><span><span><span>Liaise with Quality to maintain all Customer Care controlled documents in all internal systems including creation obsolescence archival and revisions eg LMS Quality system<span><span><span><li> <ul><div><span><span><b><u><span>Minimum Requirements<span><u><b><span><span> <ul><li><span><span><span>Bachelors Degree preferred or equivalent combination of education and experience<span><span><span><li> <li><span><span><span>2+ years of experience in a Customer Care contact center environment<span><span><span><li> <ul><div> <p><span><span><b><u><span>Required Knowledge Skills and Abilities<span><u><b><span><span> <p><ul><li><span><span><span>Demonstrated experience working in contact center operations within the medical device industry that promotes best practices and standards including contact center metrics workforce management service quality management and knowledge management<span><span><span><li> <li><span><span><span>Knowledge of diabetes and experience supporting customers with diabetes is preferred<span><span><span><li> <li><span><span><span>Experience providing remote support particularly in a regulated environment<span><span><span><li> <li><span><span><span>Experience with Salesforcecom andor Talkdesk <span><span><span><li> <li><span><span><span>Familiar with reporting and extracting data from Chat Live Chat and generative AI interactions and leveraging the insights to recommend continuous improvement to the Customer Experience is a plus<span><span><span><li> <li><span><span><span>Familiarity with industry standards and best practices in customer care contact centers<span><span><span><li> <li><span><span><span>Familiar with omnichannel communication in customer care contact centers <span><span><span><li> <li><span><span><span>Excellent problem solving analytical and operational excellence skills<span><span><span><li> <li><span><span><span>Excellent communication skills both written and verbal with the ability to convey complex information in a clear and concise manner<span><span><span><li> <li><span><span><span>Proven leadership capabilities including the ability to motivate and develop a highperforming team<span><span><span><li> <li><span><span><span>Ability to exercise professional judgement in identifying organizational improvements<span><span><span><li> <li><span><span><span>Ability to effectively work with cross functional teams act as a change agent facilitator coach and mentor<span><span><span><li> <li><span><span><span>Position remotely based but requires occasional travel to home office in Manchester NH<span><span><span><li> <ul><p><br ><span><span><span>Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws<span><span><span><br ><span><span><b><u><span>EnvironmentalSafetyPhysical Work Conditions<span><u><b><span><span> <p><ul><li><span><span><span>Ensures environmental consciousness and safe practices are exhibited in decisions<span><span><span><li> <li><span><span><span>Use of computer and telephone equipment and other related office accessoriesdevices to complete assignments<span><span><span><li> <li><span><span><span>May work extended hours during peak business cycles<span><span><span><li> <li><span><span><span>Physical requirements such as lifting specific weights<span><span><span><li> <li><span><span>Position is remote but travel to the home office in NH is expected<span><span><li> <ul>
Director, Quality
Company: Sequel Med Tech
Location: Other US Location
Posted Mar 08, 2024
Sequel Med Tech is an early-stage company seeking a Director of Quality to establish and oversee a robust quality management system, ensuring compliance with regulatory standards and industry best practices. The role involves leading the development of a quality strategy, collaborating with cross-functional teams, managing supplier quality, risk management, audits, and continuous improvement. The ideal candidate should have a Bachelor's or Master's degree in a relevant field, 8+ years of progressive quality management experience in the medical device industry, and strong leadership, communication, and problem-solving skills.
Senior Administrative Assistant
Company: Sequel Med Tech
Location: Other US Location
Posted Mar 08, 2024
Sequel Med Tech is hiring an Administrative Assistant with 8+ years of experience in a regulated environment. The role involves event planning, travel coordination, calendar management, expense report processing, presentation creation, communication liaison, document management, and general administrative support. The position is largely remote with occasional travel to Manchester, NH and nationally for events. The company values diversity and equal employment opportunities.
Senior Manager, Quality Software
Company: Sequel Med Tech
Location: Other US Location
Posted Mar 15, 2024
<p><span><span><b><u><span>About Sequel<span><u><b><span><span><br ><span><span><span>Sequel Med Tech is an emerging medical device company committed to revolutionizing patient care through innovative solutions Our mission is to improve the lives of patients by developing cuttingedge medical technologies that address unmet needs in healthcare<span><span><span><br ><span><span><b><u><span>Job Overview<span><u><b><span><span><br ><span><span><span>The Sr Quality Software Manager is primarily responsible for working closely with the IT amp Quality teams in the oversight of Validation amp Verification and other supporting activities for a large and complex Quality Management System This position requires a seniorlevel individual with strong experience in supporting computer system validation CSV efforts specifically used in GMP GLP andor GCP processes ensuring adherence to internal procedures industry practices and applicable regulations such as FDA 21 CFR Part 11 CFR Part 820 and ISO 13485 The Sr Quality Software Manager will also assist andor work with vendors to ensure systems are configured and validated properly as needed Additional support from administrative needs may be required <span><span><span><br ><span><span><b><u><span>Job Responsibilities and Essential Duties<span><u><b><span><span> <p><ul><li><span><span><span>Responsible for supporting Software Validation and Verification efforts for the organization<span><span><span><li> <li><span><span><span>Reports to the ITQuality teams for all Validation amp Verification team effort under their jurisdiction <span><span><span><li> <li><span><span><span>Coordinates and communicates between Verification amp Validation team and other departments and Subject Matter Experts Partners with andor leads Business Teams and IT to ensure that computerized Quality Processes are compliant with corporate procedures FDA Quality System Regulations 21 CFR Part 11 and GAMP5<span><span><span><li> <li><span><span><span>Creates andor oversees the creation of validation deliverables including but not limited to Validation Assessments Validation Plans Test Plans IQ Protocols PQ Protocols Test Protocols Test Reports Test Scripts Validation Summary Reports and Trace Matrices as needed to support local and enterprise system implementation in a regulated FDA environment <span><span><span><li> <li><span><span><span>Leads the review and approval of validation deliverables <span><span><span><li> <li><span><span><span>Ensures that all validation deliverables are prepared in accordance with corporate guidelines policies and procedures <span><span><span><li> <li><span><span><span>Supports Business Ownersteams and IT in the definition and creation of Business Requirements Functional Specifications and System Specifications as necessary <span><span><span><li> <li><span><span><span>Communicates project and compliance issues to Quality Systems Management and provide solutions to mitigate potential risks Work with little to no supervision to fulfill duties in accordance with requirements of the QSR regulations ISPE GAMP 5 corporate policies and procedures <span><span><span><li> <li><span><span><span>Remains current on FDA Quality System regulations in relation to computer system validation and applies those regulations to Sequels Validation and Verification policies and processes <span><span><span><li> <li><span><span><span>Supports QA department to determine document needs establish and improve necessary document templates and guide staff to support project needs and maintain site compliance with good documentation practices and cGxP data integrity requirements<span><span><span><li> <li><span><span><span>Supports other tasks as needed to enable launch as well as continuous improvement initiatives<span><span><span><li> <ul><p><span><span><b><u><span>Minimum Requirements<span><u><b><span><span> <p><ul><li><span><span><span>BS or equivalent in computer science engineering life science or related field preferred <span><span><span><li> <li><span><span><span>5+ years of experience in software quality assurance in the life sciences industry <span><span><span><li> <li><span><span><span>Previous experience in a leadership role<span><span><span><li> <ul><p><span><span><b><u><span>Required Knowledge Skills and Abilities<span><u><b><span><span> <p><ul><li><span><span><span>Previous experience supporting computer system validation efforts including authoring computer system validation deliverables such as risk assessments validation plans test plans test scripts and summary reports<span><span><span><li> <li><span><span><span>Administrative skills and knowledge in systems including but Veeva Salesforce and experience in supporting inspection and audits is preferred<span><span><span><li> <li><span><span><span>Working knowledge of change management GxPs 21 CFR Part 11Annex 11 and related regulations amp guidance<span><span><span><li> <li><span><span><span>Understanding of software development methodologies and concepts<span><span><span><li> <li><span><span><span>Strong oral and written communication skills in English<span><span><span><li> <li><span><span><span>Advanced proficiency in the use of MS Office suite<span><span><span><li> <li><span><span><span>Working knowledge of Microsoft Project and basic project management skills <span><span><span><li> <li><span><span><span>Strong skills at team facilitation team organization communication of priorities and listening<span><span><span><li> <li><span><span><span>Excellent interpersonal skills Open to creative innovative flexible and practical approaches to improving practices and solving problems<span><span><span><li> <ul><p><span><span><span>Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws<span><span><span><br > <p>