Jobs at Unum
3,684 open positions
Client Manager Associate
Company: Unum
Location: Columbus, OH
Posted Apr 24, 2024
<p>Job Posting End Date April 29 <p> <p>When you join the team at Unum you become part of an organization committed to helping you thrive <p> <p>Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally To enable this we provide <p> <ul><li>Awardwinning culture<li> <li>Inclusion and diversity as a priority<li> <li>Competitive benefits package that includes Health Vision Dental Short amp LongTerm Disability<li> <li>Generous PTO including paid time to volunteer<li> <li>Up to 95 401k employer contribution<li> <li>Mental health support<li> <li>Career advancement opportunities<li> <li>Student loan repayment options<li> <li>Tuition reimbursement<li> <li>Flexible work environments<li> <ul><p><strong>All the benefits listed above are subject to the terms of their individual Plans<strong> <p> <p>And thats just the beginning <p> <p>With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team Help us help others and join Team Unum today <p> <p><strong>General Summary<strong> <p> <p>The Client Manager Associate CMA is in training to be responsible for proactive customer management education development profitable growth and retention The CM drives designs and executes integrated enrollment service and growth strategies for each customer in their block <p> <p><b><b>Principal Duties and Responsibilities <b><b> <p> <ul><li>Effectively learn and understand the Pre and PostSale Proactive Client Management Education Development Growth and Retention for core market<li> <li>Develop and build personal connections with brokers enrollment firms and customers for assigned block of business<li> <li>Learn how to develop and execute on customerspecific business plans<li> <li>Profitable Growth of the Inforce Block<li> <li>In partnership with sales assist in learning how to proactively manage prerenewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary<li> <li>Develop understanding of and how to leverage Unums enrollment capabilities services tools and how to communicate an enrollment strategy with internalexternal partners<li> <li>Work closely with ICS Implementation Manager<li> <li>Assist in local Benefit fair activities with Field Office team<li> <li>Build and develop enrollment firm relationships for larger customers<li> <li>Develop Partnership with Sales Rep Marketing Consultant and Home Office to Execute on all Strategies Operating Effectiveness<li> <li>Partner with key Home Office areas to deliver full service to customers <li> <li>In partnership with sales rep provide thorough customer updates broker feedback and other pertinent action items that impact sales effectiveness<li> <li>Learn to develop and present renewals driving persistency and profitability<li> <li>May perform other duties as assigned<li> <ul><p><b><b>Job Specifications<b><b> <p> <ul><li>Bachelors degree or equivalent business experience required<li> <li>Experience in the employee benefits industry preferred<li> <li>Licensed to sell insurance in the states within assigned territory license required within 90 days from effective date of hirepromotion<li> <li>Strong growth and sales orientation<li> <li>Develop understanding of the Unum product and service portfolio<li> <li>Proficient in Microsoft Office Word PowerPoint Excel<li> <li>Strong technical aptitude ability to utilize and leverage technology and systems<li> <li>Strong negotiation persuasion and presentation skills<li> <li>Proven ability to think strategically and act tactically<li> <li>Strong organization skillsability to manage multiple demands and priorities<li> <li>Excellent problem solvingproblem resolution<li> <li>With each customer projects confidence and enthusiasm about the company<li> <li>Outgoing excellent communication skills both written and verbal<li> <li>Strong business acumen<li> <li>Ability to workpartner with a close team<li> <li>Strong relationship management skills<li> <li>Ability to manage conflicts<li> <li>Results oriented<li> <li>Ability to travel as needed<li> <ul><p>LIFF1 <p> <p>IN1 <p> <p>Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA plus over 35 US field offices Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide <p> <p>Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan For partially leveraged roles a starting salary or salary range will be listed in the above job description If salary information is not listed in the job description above compensation is based solely on commissions <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Unum Scholar Intern - Portland, ME
Company: Unum
Location: Portland, ME
Posted Apr 29, 2024
<p>When you join the team at Unum you become part of an organization committed to helping you thrive <p> <p>Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally To enable this we provide <p> <ul><li>Awardwinning culture<li> <li>Inclusion and diversity as a priority<li> <li>Performance Based Incentive Plans<li> <li>Competitive benefits package that includes Health Vision Dental Short amp LongTerm Disability<li> <li>Generous PTO including paid time to volunteer<li> <li>Up to 95 401k employer contribution<li> <li>Mental health support<li> <li>Career advancement opportunities<li> <li>Student loan repayment options<li> <li>Tuition reimbursement<li> <li>Flexible work environments<li> <ul><p><strong>All the benefits listed above are subject to the terms of their individual Plans<strong> <p> <p>And thats just the beginning <p> <p>With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team Help us help others and join Team Unum today <p> <p><strong>General Summary<strong> <p> <p>This is a year round paid internship position responsible for completing assigned work items in a timely manner and ensuring high quality service to business partners The assigned work can be from different business areas and can vary in complexity and type <p> <p> Gain real world experience working for the leader in the supplemental insurance and disabilitybased employee benefits marketplace and in a professional office setting Earn yearround competitive income while working parttime Learn about various departmental and corporate functions Network with business partners and leaders participate in social events with other interns Earn college credit for your internship facultyhiring manager preapprovals are required <p> <p><b>Principal Duties and Responsibilities<b> <p> <ul><li>Provide high quality transactional support to business areas with a keen focus on productivity accuracy and customer service<li> <li>Develop effective partnerships and work effectively with various areas as required<li> <li>Operate as a team player which includes backing up peers constructively addressing conflict and givingreceiving feedback<li> <li>Must strictly adhere to privacy guidelines<li> <li>May perform other duties as assigned or as opportunities arise<li> <ul><ul><li><b><b>Job Specifications<b><b><li> <li>Candidate must be actively taking classes at an accredited college<li> <li>Required GPA of 30 in major or overall GPA of 30<li> <li>Demonstrated openness to mastering new tasks and work processes<li> <li>Solid critical thinking and analytical skills<li> <li>Must be comfortable in a culture of coaching ongoing feedback and career development<li> <li>Display team oriented skills<li> <li>Must be proficient in MS Word and Excel software applications<li> <li>Strong ability to work independently and be self directed on project or taskedbased work<li> <li>Strong time management skills ability to prioritize and function in a FIFO high production deadline driven environment<li> <li>Strong Customer Service focus Requires flexibility in schedule so as to meet our customer expectations<li> <li>Solid communication skills both oral and written<li> <li>All interns must complete a satisfactory background check in order to be hired<li> <li>Intern must be available to work at least 15 hours consistently during regular business hours Monday Friday 8am to 5pm and adhere to Unums hybrid work policy May work up to 40 hours per week during school vacationsbreaks based on business needs<li> <li>Minimum 9 months commitment to internship program<li> <ul><p>LISD1 <p> <p>Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA plus over 35 US field offices Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$3320000$4950000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Director, M&A
Company: Unum
Location: Portland, ME
Posted Apr 14, 2024
Unum Group, a Fortune 500 company, is seeking a candidate for a role in M&A. The position involves supporting the department's activities in exploring and executing acquisitions, divestitures, joint ventures, partnerships, and other strategic investments. The successful candidate will be responsible for preparing merger consequences analyses, valuation models, and various financial analyses. They will also coordinate teams to facilitate an efficient end-to-end M&A process. The role requires a Bachelor's Degree, finance experience, and 3-5 years in investment banking or management consulting, or 5-7 years in corporate finance. Unum offers a competitive benefits package including health, vision, dental, short & long-term disability, generous PTO, 401(k) employer contribution, mental health support, career advancement opportunities, student loan repayment options, tuition reimbursement, and flexible work environments.
Senior Business Intelligence Analyst
Company: Unum
Location: Portland, ME
Posted Apr 15, 2024
<p>Job Posting End Date April 18 <p> <p>When you join the team at Unum you become part of an organization committed to helping you thrive <p> <p>Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally To enable this we provide <p> <ul><li>Awardwinning culture<li> <li>Inclusion and diversity as a priority<li> <li>Performance Based Incentive Plans<li> <li>Competitive benefits package that includes Health Vision Dental Short amp LongTerm Disability<li> <li>Generous PTO including paid time to volunteer<li> <li>Up to 95 401k employer contribution<li> <li>Mental health support<li> <li>Career advancement opportunities<li> <li>Student loan repayment options<li> <li>Tuition reimbursement<li> <li>Flexible work environments<li> <ul><p><strong>All the benefits listed above are subject to the terms of their individual Plans<strong> <p> <p>And thats just the beginning <p> <p>With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team Help us help others and join Team Unum today <p> <p><strong>General Summary<strong> <p> <p>General Summary <p> <p>The Senior Business Intelligence Analyst is becoming a subject matter expert responsible for moderate to complex data analysis preparation and visualization They will use their technical and domain expertise to translate data into meaningful insights for teams and leaders to confidently take action on They will also take lead on the design and implementation of largescale projects and ensure they are delivered to satisfactory completion The ideal candidate will be passionate about all things data and we seek a creative and analytical thinker to help us solve our most challenging problems This position will work closely with Business Analysts BI Analysts Data Scientists Data Engineers and directly with the business units for requirements gathering and validation The Senior BI Analyst plays a critical role in guiding the work and mentoring of other BI Analysts to ensure we are meeting objectives and growing future talent within our analytics teams <p> <p><b>Principal Duties and Responsibilities<b> <p> <ul><li>Utilize business knowledge to understand business needs and provide technical analytics and solutions to meet these needs<li> <li>Conduct moderate to complex data profiling and analysis to evaluate data sources to determine the best source for business information<li> <li>Acquiring transforming and translating data into actionable dashboards reports algorithms or datasets that has a substantial impact on the functional area of support<li> <li>Performing moderate to complex statistical analysis and presenting findings to guide influence and advise leadership including at times senior leaders<li> <li>Collaborate with data engineers to perform data validation and testing activities as appropriate<li> <li>Develop and build upon existing expertise knowledge of the insurance industry company and competitor landscape<li> <li>Develop and build upon existing expertise of data stored in company databases as well as emerging trends in business intelligence technologies<li> <li>Works directly with internal customers to refine requirements and validate output to ensure solutions will meet expectations<li> <li>Provide mentoring coaching and developmental support to lowerlevel BI Analysts<li> <ul><p><b>Job Specifications<b> <p> <ul><li>Bachelors Degree preferred andor equivalent experience<li> <li>6+ years experience with demonstrated success at a BI Analyst II level or comparable data analytics related field<li> <li>Excellent knowledge of analytics programming languages SQLRPython<li> <li>Excellent knowledge of modern BI toolsets Tableau Alteryx PowerBI or equivalent<li> <li>Indepth understanding of data profiling statistical analysis and data modeling concepts<li> <li>Adept in extracting and leveraging data out of data warehouse transactional databases object stores amp API based environments<li> <li>Demonstrated ability to translate business needs into technical solutions<li> <li>Ability to embrace change adapt to the unexpected and focus energies people and solutions on practical and positive results<li> <li>Demonstrated problem solving skills<li> <li>Strong communications skills with the ability to influence various levels of leaders using data and logic<li> <li>Strong and proven ability to effectively mentor develop and coach others<li> <li>Aptitude and drive to learn new technologies and analysis techniques<li> <li>Is comfortable taking responsibility for the design amp implementation of technical solutions<li> <li>Strong team player able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization<li> <ul><p>Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA plus over 35 US field offices Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$8940000$17480000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Customer Change & Kit Specialist I
Company: Unum
Location: Portland, ME
Posted Apr 14, 2024
Unum offers a comprehensive benefits package, including health, vision, dental, short & long-term disability, generous PTO, 401(k) employer contribution, mental health support, career advancement opportunities, student loan repayment options, tuition reimbursement, and flexible work environments. The job posting is for an entry-level position in a two-level career path, providing support for internal and external customers by completing rate increases and quote proposal requests. The role involves developing marketing materials, rating & implementing rate increases, managing multiple cases, and ensuring data integrity. The ideal candidate should have a strong customer service orientation, leadership qualities, mathematical/analytical skills, communication skills, and proficiency in PC applications.
Head of AI Products & Platforms
Company: Unum
Location: Atlanta, GA
Posted May 01, 2024
Unum, a Fortune 500 company, is seeking a Digital Incubator & Applied AI team member to lead AI product/platform management. The role involves setting vision, influencing senior executives, and managing cross-functional teams. Unum is transitioning to an AI-first approach, aiming to transform into a leading digital insurance company. The ideal candidate should have 7+ years in Digital Product Management with 5+ years in AI/emerging tech-based product management, strong leadership experience, and expertise in AI-powered internal capabilities and product launches.
Business Support Coordinator
Company: Unum
Location: Portland, ME
Posted Mar 19, 2024
<p>When you join the team at Unum you become part of an organization committed to helping you thrive <p> <p>Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally To enable this we provide <p> <ul><li>Awardwinning culture<li> <li>Inclusion and diversity as a priority<li> <li>Performance Based Incentive Plans<li> <li>Competitive benefits package that includes Health Vision Dental Short amp LongTerm Disability<li> <li>Generous PTO including paid time to volunteer<li> <li>Up to 95 401k employer contribution<li> <li>Mental health support<li> <li>Career advancement opportunities<li> <li>Student loan repayment options<li> <li>Tuition reimbursement<li> <li>Flexible work environments<li> <ul><p><strong>All the benefits listed above are subject to the terms of their individual Plans<strong> <p> <p>And thats just the beginning <p> <p>With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team Help us help others and join Team Unum today <p> <p><strong>General Summary<strong> <p> <p>This position is onsite at our Portland ME or Chattanooga TN home office location <p> <p>Minimum starting base pay is $40000 <p> <p>The incumbent is responsible for following established procedures and guidelines to provide timely and effective support to Operational Shared Services and the Benefits Center Organizations Performs basic administrativeoperationalcustomer supportcomputational task Typically works on a routine and patterned assignments <p> <p><b>Principle Duties and Responsibilities<b> <p> <ul><li>Provide administrative support to Operation Shared Services and the Benefits Center Organizations<li> <li>Gather compiles and verified information and enters it accurately into documents such as reports correspondence vendor portals and databases<li> <li>Codes and sorts documents so they can be accurately processed or filed<li> <li>Decisions are limited to defined parameters around work expectations quality standards priorities and timing and works under close supervision andor within established policiespractices and guidelines with minimal opportunity for deviation<li> <li>Contacting customers to acknowledge Appeal request or follow up on claimrelated information and completing administrative tasks which include creating digital file copies entering data filing claim related information and the distribution of incoming and outgoing mail<li> <li>Contacting Attending Physicians AP to schedule appointments for peertopeer physician discussions drafting and sending letters to AP offices as needed sending and retrieving claim related information tofrom external partners in support of Independent Medical Examinations IME and Designated Medical Officer Reviews DMO and other medicallyrelated administrative processes as needed<li> <li>Monitor status of activities to ensure that established regulatory and workflow timelines are achieved<li> <li>Regular contact with 3rd party vendor for follow up or additional information<li> <li>Ensure that all activities are accurately and efficiently documented in Unums claim system as outlined in existing workflow<li> <li>Adhere to policyholder requirements per Special Handling<li> <li>May perform other duties as assigned<li> <ul><p><b>Job Specifications<b> <p> <ul><li>Any combination of education or experience equivalent to five years disability experience andor three years administrative experience in support of disability claims<li> <li>Proficiency in all Microsoft Office Programs Word PowerPoint Excel Access etc<li> <li>Must be passionate about contributing to an organization focused on continuously improving consumer experiences<li> <li>Ability to execute on multiple priorities simultaneously with high degree of accuracy and quality<li> <li>Strong written and verbal communication skills ability to effectively and professionally interact and partner with internal and external representatives and resources and document interactions accurately<li> <li>Superior focus on customer driven problem solving and service delivery operates as a highly motivated teamplayer with proven customer service skills<li> <ul><p>~IN2 <p> <p>LICC1 <p> <p>Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA plus over 35 US field offices Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$3600000$5940000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Business Operations Coordinator- HYBRID
Company: Unum
Location: Portland, ME
Posted Mar 18, 2024
<p>Job Posting End Date April 25 <p> <p>When you join the team at Unum you become part of an organization committed to helping you thrive <p> <p>Here we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally To enable this we provide <p> <ul><li>Awardwinning culture<li> <li>Inclusion and diversity as a priority<li> <li>Performance Based Incentive Plans<li> <li>Competitive benefits package that includes Health Vision Dental Short amp LongTerm Disability<li> <li>Generous PTO including paid time to volunteer<li> <li>Up to 95 401k employer contribution<li> <li>Mental health support<li> <li>Career advancement opportunities<li> <li>Student loan repayment options<li> <li>Tuition reimbursement<li> <li>Flexible work environments<li> <ul><p><strong>All the benefits listed above are subject to the terms of their individual Plans<strong> <p> <p>And thats just the beginning <p> <p>With 10000 employees helping more than 39 million people worldwide every role at Unum is meaningful and impacts the lives of our customers Whether youre directly supporting a growing family or developing online tools to help navigate a difficult loss customers are counting on the combined talents of our entire team Help us help others and join Team Unum today <p> <p><strong>General Summary<strong> <p> <p>This position is accountable for providing administrative support including travel scheduling expense reporting etc and project work in support of projects and initiatives The incumbent will support a Vice President and possibly other managementlevel employees in the organization to ensure project documentation is accurate uptodate and aligned with corporate standards Additional duties include action item followup settingup meetings documenting meeting minutes preparing prework for meetings etc <p> <p><b>Principal Duties and Responsibilities<b> <p> <ul><li>Under direct supervision assists in coordination of projects including preparing and maintaining project plans project schedules and staffing requirements Tracks progress and identifiesresolves obstacles<li> <li>Performs some administrative tasks such as answeringscreening calls arranging meetings developing agendas preparing progress reports and ordering and maintaining supplies<li> <li>Create organize and maintain project SharePoint sites and file structure for new and existing projects<li> <li>Accountable for project reporting to ensure all information is collected and organized in a consistent manner while providing an accurate and uptodate view of the project status<li> <li>Accountable for following up on action items documenting meeting minutes etc <li> <li>Organizes tasks efficiently to meet deliverables on time notifies management when schedules cannot be met recommends and implements alternativesoptions to minimize delay<li> <li>Maintains the budget and conducts variance and trend analysis as needed<li> <li>Establish cooperative productive working relationships with functional business areas resources in order to resolve issues and keep the project moving<li> <li>Conducts information searches compiles data and monitors and reports results as needed<li> <li>Prepares budgets including researches and estimating expenses develops format for tracking expenses analyses and researches discrepancies<li> <li>Assist with all daymultiday meetings for leaders within or visiting company sites Can assist with development and coordination of prework scheduling meetings developing agendas capturing and sharing information from the meetings<li> <li>Coordination of organizational change communications and creation of new org charts<li> <li>Assist with the coordination of projects including project plans schedules and action steps<li> <li>Assist with the creation and maintenance of SharePoint site<li> <li>Able to provide creationmaintenance of any type of reporting similar to what a block analyst completes<li> <ul><ul><li>May perform other duties as assigned including special projects<li> <ul><p><b>Job Specifications<b> <p> <ul><li>Bachelors degree or 1 to 3 years related work experience required<li> <li>Good negotiation skills<li> <li>Strong written and oral communication skills<li> <li>Strong analytical and problemsolving skills<li> <li>Strong knowledge and experience with various Microsoft Office tools such as Access Excel Microsoft Word Microsoft Projects Power Point and Visio<li> <li>Strong planning organizing and time management skills<li> <li>Ability to multitask goals and priorities<li> <li>Ability to deal with multiple concurrent and rapidly changing demands<li> <li>Ability to interact partner and influence internal and external customers as well as various levels of management<li> <ul><p>~IN1 <p> <p>LICC1 <p> <p>hybrid <p> <p>Unum and Colonial Life are part of Unum Group a Fortune 500 company and leading provider of employee benefits to companies worldwide Headquartered in Chattanooga TN with international offices in Ireland Poland and the UK Unum also has significant operations in Portland ME and Baton Rouge LA plus over 35 US field offices Colonial Life is headquartered in Columbia SC with over 40 field offices nationwide <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$4000000$7200000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Business Analyst II- Acquisition Run (On Campus requirement)
Company: Unum
Location: Portland, ME
Posted Apr 13, 2024
<p>Our Fortune 500 company is driving a digital transformation and looking for forwardthinking innovators to disrupt how our industry thinks about and uses technology As one of the worlds leading employee benefits providers we help millions of people gain affordable access to benefits that help them protect their families their finances and their futures <p> <p>Are you an asker of questions a solver of problems and a challenger of the status quo Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company not just insurers <p> <p>We are seeking individuals to join our team of talented IT professionals who share neverending passion and an unwavering focus on our customer experience Team members comfortable working in an agile fastpaced and deliveryfocused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the statusquo <p> <p>Unum is changing and were excited about whats next Join us <p> <p><strong>General Summary<strong> <p> <p>This is a hybrid opportunity defined as a work environment that combines remote work and inoffice work This allows employees to have the flexibility to work from both home and the office striking a balance that suits individual preferences and job responsibilities Additionally it promotes collaboration worklife balance and diversity of thought 2 inoffice days per week from our Atlanta GA Portland ME Chattanooga TN or Columbia SC campuses <p> <p>Unums Acquisition Run Team is seeking a Business Analyst II to support the RAPID team that is responsible for working with the agile team and the Product Owner to define and document acceptance criteria with little to no oversight and exhibit a mastery of their functional area subject matter expertise and analytical skillset They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveragingusing appropriate elicitationdocumentation practices for the team They are active team members who are able to accurately estimate work required to deliver software features They use innovative and critical thinking skills applied to business process and needs to ensure digital solutions meet business value The Business Analyst II may mentor Business Analysts and Associate Business Analysts This Business Analyst II focuses more on break fixes analysis and trouble shooting <p> <p><b>Job Specifications<b> <p> <ul><li>Bachelors Degree preferred or equivalent experience<li> <li>Has 4+ years experience working as part of an agile team<li> <li>Passionate about the business direction priorities results and customer experience<li> <li>Clearly demonstrates analytical and critical thinking abilities<li> <li>Takes a logical analytical approach to problem solving and pays close attention to detail<li> <li>Experience with Agile Development Methodologies<li> <li>Selfmotivated and results oriented<li> <li>Demonstrates good oral and written communication skills<li> <li>Strong written communication skills to document and communication requirements<li> <li>Strong team player able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization<li> <li>Able to solve complex business problems and drive customer experience and operational efficiency objectives<li> <li>Takes an innovative approach to problem solving<li> <li>IIBA certifications are a plus<li> <ul><p><b>Principal Duties and Responsibilities<b> <p> <ul><li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report metrics functionality<li> <li>As part of the Run team this Business Analyst II focuses more on break fixes analysis and trouble shooting<li> <li>Rally experience is a plus<li> <li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities ensuring key data points are identified and included from the outset within the scope of the agile teamwork<li> <li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs<li> <li>Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog Identify where intent may be lost or overlooked during the work breakdown and refinement processes IeDescoping or need for supplementary requirement gathering<li> <li>Ensure that key information needed to support PO prioritization is current accurate and available in a usable format to drive high quality decisions<li> <li>Ensure functional and nonfunctional requirements with appropriate documentation are represented effectively in the product backlog<li> <li>Ensure that product backlog work items eg user stories are meeting the definition of readydone in line with enterprise targets on backlog readiness often called planning horizons or planning intake funnel along with respect of quality of content and data integrity on key fields to drive transparency and effective reporting Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created<li> <li>Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative ensuring traceability back to the source tools such as blue works for process mapping excel<li> <li>Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area Eg Customer Journey Agile Methodologies Program Execution Framework ie Program Ways of Working<li> <li>Evaluates adds and continuously improves tools to the BA Discipline Toolbox<li> <li>Teaching and Mentoring peers around business analysis best practices and technical and market advancements<li> <li>Industry Analysis of trends technology and market advancements and demonstrated application into our context<li> <li>Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team<li> <li>Elicit requirements using appropriate techniques often times elicitation will require work on artifacts such as Personas User Stories andor Story Maps and work with Product Owners in the creation and elaboration of product backlog work items including acceptance criteria Features User Stories<li> <li>Collaborates with Product Owners to manage and groom the backlog for the team<li> <li>Collaborates with the Product owner and relevant subject matter experts to lead the definition of concise and effective user stories with precise and accurate agile<li> <li> criteria that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed<li> <li>Define the detailed design and acceptance criteria for a user story on a justintimejustenough basis<li> <li>Review the acceptance criteria with the Team Software Engineers and Test Engineers to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration<li> <li>Collaborates with business partners and the agile team to define coordinate and at times execute Acceptance Testing<li> <li>Leads Story Decomposition to enable planning at the appropriate level of granularity that supports the justintime nature of agile approaches and takes the lead in process mapping and decomposition<li> <li>Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning<li> <li>Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve<li> <li>Gather requirements for persona of specific user experiences Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered or Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements<li> <li>Evaluates native functionality from third partycloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts workflows reporting and dashboards<li> <li>May lead the agile team with internal test execution inclusive of documenting results managing and tracking defects and troubleshooting issues that arise out of testing<li> <li>Collaborates with the Team Architects Software Engineers Test Engineers etc to ensure that the team defines builds and produces features and solutions that meet or exceed what the Product Owner is expecting Exhibits the technical acumen necessary to be a contributing member of solution design discussions<li> <li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management ALM tools are up to date and participating in daily standups outlining progress made progress planned and detailing impediments<li> <ul><p>LIAS3 <p> <p>LIMULTI <p> <p>LIHybrid <p> <p>~IN1 <p> <p>Our company is built on helping individuals and families and this starts with our employees We want employees to maintain a positive balance which is why we provide access to the benefits and resources they need to invest in themselves From our onsite fitness facilities and generous paid time off to employee professional development programs we are committed to helping employees live and work their best both inside and outside the office <p> <p>Unum is an equal opportunity employer considering all qualified applicants and employees for hiring placement and advancement without regard to a persons race color religion national origin age genetic information military status gender sexual orientation gender identity or expression disability or protected veteran status <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$7330000$14330000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Client Manager, IDI
Company: Unum
Location: Portland, ME
Posted Mar 19, 2024
Unum, a Fortune 500 company, is seeking a professional to manage client relationships, develop enrollment strategies, and ensure customer satisfaction. The role involves creating and implementing enrollment plans, managing the enrollment/re-enrollment process, and serving as the primary point of contact for assigned clients. The ideal candidate should have a Bachelor's degree, strong communication skills, and the ability to work under pressure. Unum offers competitive benefits, including health, vision, dental, disability insurance, a 401(k) plan, and paid time off.
Business Analyst II - Hybrid
Company: Unum
Location: Portland, ME
Posted Apr 21, 2024
<p>Our Fortune 500 company is driving a digital transformation and looking for forwardthinking innovators to disrupt how our industry thinks about and uses technology As one of the worlds leading employee benefits providers we help millions of people gain affordable access to benefits that help them protect their families their finances and their futures <p> <p>Are you an asker of questions a solver of problems and a challenger of the status quo Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company not just insurers <p> <p>We are seeking individuals to join our team of talented IT professionals who share neverending passion and an unwavering focus on our customer experience Team members comfortable working in an agile fastpaced and deliveryfocused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the statusquo <p> <p>Unum is changing and were excited about whats next Join us <p> <p><strong>General Summary<strong> <p> <p>Are you an exceptional facilitator who can bridge the gap between technical teams and business stakeholders We have an exciting opportunity for you <p> <p>As a Business Analyst II at Unum you will collaborate with the agile team and Product Owner to define and document acceptance criteria leveraging tools like Salesforce and Rally <p> <p>Youll play a crucial role in optimizing our processes enhancing our customer experiences and ensuring our projects are executed with precision <p> <p>This is a hybrid role based out of the following home office locations Portland Maine Chattanooga Tennessee or Columbia South Carolina <p> <p><b>Job Specifications<b> <p> <ul><li>Bachelors Degree preferred or equivalent experience<li> <li>Has 4+ years experience working as part of an agile team<li> <li>Passionate about the business direction priorities results and customer experience<li> <li>Clearly demonstrates analytical and critical thinking abilities<li> <li>Takes a logical analytical approach to problem solving and pays close attention to detail<li> <li>Experience with Agile Development Methodologies and experience leading Scrum events<li> <li>Selfmotivated and results oriented<li> <li>Demonstrates good oral and written communication skills<li> <li>Strong written communication skills to document and communication requirements<li> <li>Strong facilitation skills<li> <li>Strong team player able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization<li> <li>Able to solve complex business problems and drive customer experience and operational efficiency objectives<li> <li>Takes an innovative approach to problem solving<li> <li>IIBA certifications are a plus<li> <li>Salesforce experience a plus<li> <ul><p><b>Duties and Responsibilities<b> <p> <ul><li>Elicit requirements using appropriate techniques often times elicitation will require work on artifacts such as Personas User Stories andor Story Maps and work with Product Owners in the creation and elaboration of product backlog work items including acceptance criteria Features User Stories<li> <li>Collaborates with Product Owners to manage and groom the backlog for the team<li> <li>Collaborates with the Product owner and relevant subject matter experts to lead the definition of concise and effective user stories with precise and accurate agile<li> <li>Define acceptance criteria that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed<li> <li>Define the detailed design and acceptance criteria for a user story on a justintimejustenough basis<li> <li>Review the acceptance criteria with the Team Software Engineers and Test Engineers to ensure agreement on testability so the team can drive toward getting the right tests automated to support continuous integration<li> <li>Collaborates with business partners and the agile team to define coordinate and at times execute Acceptance Testing<li> <li>Facilitates and Leads Story Decomposition to enable planning at the appropriate level of granularity that supports the justintime nature of agile approaches and takes the lead in process mapping and decomposition<li> <li>Collaborates with the agile team during planning and interacts with the Scrum Master or Team Lead and product owner to agree sprint deliverables post sprint planning<li> <li>Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve business processes and technology<li> <li>Gather requirements for persona of specific user experiences Completes Information architecture and works with UXD resources to ensure excellent user experience is delivered or Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements<li> <li>Evaluates native functionality from third partycloud solutions and identifies opportunities to meet business needs also performs configurations including page layouts workflows reporting and dashboards<li> <li>May lead the agile team with internal test execution inclusive of documenting results managing and tracking defects and troubleshooting issues that arise out of testing<li> <li>Collaborates with the Team Architects Software Engineers Test Engineers etc to ensure that the team defines builds and produces features and solutions that meet or exceed what the Product Owner is expecting Exhibits the technical acumen necessary to be a contributing member of solution design discussions<li> <li>Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog Identify where intent may be lost or overlooked during the work breakdown and refinement processes IeDescoping or need for supplementary requirement gathering<li> <li>Ensure that key information needed to support PO prioritization is current accurate and available in a usable format to drive high quality decisions<li> <li>Ensure functional and nonfunctional requirements with appropriate documentation are represented effectively in the product backlog<li> <li>Ensure that product backlog work items eg user stories are meeting the definition of readydone in line with enterprise targets on backlog readiness often called planning horizons or planning intake funnel along with respect of quality of content and data integrity on key fields to drive transparency and effective reporting Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created<li> <li>Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative ensuring traceability back to the source tools such as blue works for process mapping excel<li> <li>Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area Eg Customer Journey Agile Methodologies Program Execution Framework ie Program Ways of Working<li> <li>Evaluates adds and continuously improves tools to the BA Discipline Toolbox<li> <li>Teaching and Mentoring peers around business analysis best practices and technical and market advancements<li> <li>Industry Analysis of trends technology and market advancements and demonstrated application into our context<li> <li>Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team<li> <li>Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management ALM tools are up to date and participating in daily standups outlining progress made progress planned and detailing impediments<li> <li>Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report metrics functionality<li> <li>Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities ensuring key data points are identified and included from the outset within the scope of the agile teamwork<li> <li>Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs<li> <ul><p>LITS1 <p> <p>LIMULTI <p> <p>~IN1 <p> <p>Our company is built on helping individuals and families and this starts with our employees We want employees to maintain a positive balance which is why we provide access to the benefits and resources they need to invest in themselves From our onsite fitness facilities and generous paid time off to employee professional development programs we are committed to helping employees live and work their best both inside and outside the office <p> <p>Unum is an equal opportunity employer considering all qualified applicants and employees for hiring placement and advancement without regard to a persons race color religion national origin age genetic information military status gender sexual orientation gender identity or expression disability or protected veteran status <p> <p>The base salary range for applicants for this position is listed below Unless actual salary is indicated above in the job description actual pay will be based on skill geographical location and experience <p> <p>$7330000$14330000 <p> <p>Additionally Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits health vision dental insurance benefits short amp longterm disability performancebased incentive plans paid time off and a 401k retirement plan with an employer match up to 5 and an additional 45 contribution whether you contribute to the plan or not All benefits are subject to the terms and conditions of individual Plans <p> <p>Company <p> <p>Unum<p>
Senior GenAI Reporting Strategist - Hybrid
Company: Unum
Location: Atlanta, GA
Posted May 02, 2024
Unum, a Fortune 500 company and leading employee benefits provider, is seeking a Senior GenAI Reporting Strategist. The role involves developing comprehensive reporting frameworks for GenAI initiatives, aligning with business objectives, and driving continuous improvement. The ideal candidate should have a strong understanding of GenAI concepts, proficiency in analytics tools, and experience in designing KPIs for AI projects. Unum offers competitive benefits and a supportive work environment, committed to employee well-being and development.