Jobs at Waystar
864 open positions
Enterprise Technical Support Analyst
Company: Waystar
Location: Louisville, KY
Posted Mar 12, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>Waystar modernizes the healthcare revenue cycle through innovative cloudbased technology We provide the highestrated client experience to more than 450000 providers 22000 healthcare organizations and 750 health systems and hospitals around the country Together our technology data and client support streamline workflows and improve financials for our clients so that they can focus on their patients We are deeply committed to living out our organizational values honesty passion curiosity fanatical focus best work always making it happen and joyful optimistic and fun <p> <p>Our Purpose <p> <p>We simplify and unify the healthcare revenue cycle Waystar leads the RCM industry provides best in class cloudbased RCM solutions that allow clients to collect more with less cost and less stress so they can focus on their goals patients and communities <p> <p><b>WHAT YOULL DO<b> <p> <p><b>Purpose of the Position<b> <p> <p>We are looking for a Enterprise Technical Support Analyst who is passionate curious and joyfully optimistic The Enterprise Technical Support Analyst serves as a frontline support contact for Waystars most strategic clients The Enterprise Technical Support Analyst provides support to our clients for simple urgent andor complex issues This is accomplished by handling support inquiries either by phone or by our web portal The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency <p> <p><b>Key Responsibilities<b> <p> <ul><li>Answer incoming calls andor web cases from our most strategic clients<li> <li>Make outbound calls as needed to clients to resolve support cases<li> <li>Respond to case comments from our web portal to support our clients<li> <li>Documents support cases thoroughly showing research steps and resolution<li> <li>Identify client concerns and engage appropriate internal resources to ensure timely resolution<li> <li>Use resources to resolve issues in a timely and selfsufficient manner<li> <li>Communicates well within department and with other departments<li> <li>Strives to meet and exceed individual and team goals and metrics<li> <li>Abides by phone schedule to ensure enough coverage for our clients<li> <li>Ability to demonstrate professionalism in communicating with clients both written and verbally<li> <li>Performs other duties andor projects as assigned by management within the area of responsibility and control<li> <ul><p><b>WHAT YOULL NEED<b> <p> <p><b>Requirements <b> <p> <ul><li>4year bachelors degree preferred<li> <li>Experience working in healthcare whether it be medical billing coding administration etc or experience in revenue cycle management or technology support company is preferred Exceptional client service skill<li> <li>Technically savvy with excellent troubleshooting and analytical skills<li> <li>Working knowledge of EDI files is a bonus<li> <li>Demonstrated knowledge of Microsoft applications Outlook Work Excel<li> <li>Acts as a selfstarter and uses critical thinking skills regularly Professional effective and clear communication skills<li> <li>Comfortable with deescalating client issues and temperament<li> <li>Team Player You need to be able to work with others towards a common purposegoal to create strong alliances with clients partners and fellow employees<li> <ul><p><b>Must be authorized to work in the United States on a fulltime basis for any employer<b> <p> <p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Manager, Application Engineering
Company: Waystar
Location: Atlanta, GA
Posted Mar 11, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>The Manager Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources to build the awardwinning products we offer to our clients Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Manages all daytoday activities of the team<li> <li>Conducts People Operations responsibilities for all assigned team members including performance reviews disciplinary action etc<li> <li>Schedules projects and resources and monitors project timelines will ultimately be accountable for the success or failure of all team projects<li> <ul><ul><li>Motivates and provides guidance to team members to accomplish team goals through counseling performance reviews mentoring and team building activities<li> <li>Coaches team members helping them develop into more seniorexperienced resources<li> <li>Works with the Business Product Owners to identify priorities for Application Development and enhancements acquires resources for projects to fit the current and future needs of the Business<li> <li>Works closely and cohesively with other Managers within Technology as well as with key stakeholders in related departments<li> <li>Helps other Technology Managers set and implement policies and procedures related to application quality standards and testing<li> <ul><ul><li>Technical capabilities are on par with the Lead Application Engineer<li> <li>Plays an integral part in establishing driving and enhancing processes and procedures within the team and within the Technology department as a whole<li> <li>Establishes training offerings suited for individuals needs for them to progress<li> <li>Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members<li> <li>Additional duties as assigned<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>7+ years of NET and SQL Server experience<li> <ul><ul><li>3+ years experience as a Technical LeadLead Engineer<li> <li>Unit Testing experience<li> <li>Excellent written and verbal communication skills<li> <li>Ability to work in a very fastpaced environment amp welcome change<li> <li>Highly selfmotivated<li> <ul><ul><li>Ability to work both in team and solo environments<li> <li>Experience building highly scalable software solutions<li> <li>Subject Matter Expertise in at least one technical track<li> <li>Ability to run a team of 3+ team members<li> <li>Able to plan and initiate multiquarter projects with a full project team<li> <ul><ul><li>Bachelors degree in related field or equivalent work experience<li> <ul><p><b>Preferred Skills<b> <p> <ul><li>NTier and SaaS development experience is preferred<li> <li>Prior experience as a people leader<li> <ul><p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 16 holidays including your birthday and volunteer time<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Advanced Application Engineer
Company: Waystar
Location: Louisville, KY
Posted Mar 09, 2024
Waystar is seeking a skilled mid-level Application Engineer to join their expanding team. The role involves designing, building, and implementing web and process applications, collaborating with Technology and Business teams, and assisting Client Success in resolving production issues. Key responsibilities include proposing technical solutions, developing and testing improvements, adhering to coding standards, communicating progress, and participating in the QA process. The ideal candidate will have 2+ years of .NET and SQL Server experience, unit testing experience, strong communication skills, and the ability to work in fast-paced environments. Waystar offers competitive rewards, customizable benefits, generous paid time off, and a supportive work culture.
CRM Operations Manager
Company: Waystar
Location: Atlanta, GA
Posted Mar 17, 2024
The CRM Operations Manager is responsible for formulating and executing a strategy to perform business analysis, create technical requirements, and deliver solutions within Salesforce and Marketing technology stacks. The role involves leading the Corporate Digital Asset team in scrum management, collaborating with various departments, and ensuring successful delivery of solutions to business stakeholders. The ideal candidate should have extensive experience in Salesforce/CRM, Marketing Automation, Data Hygiene, Scrum Master/Agile/Project Management, and preferably in Healthcare IT. Waystar, the company offering this position, is a leading provider of healthcare payments solutions, recognized for its innovative technology, robust data, and exceptional client support.
Enterprise Technical Support Analyst
Company: Waystar
Location: Atlanta, GA
Posted Mar 12, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>We are looking for a Enterprise Technical Support Analyst who is passionate curious and joyfully optimistic The Enterprise Technical Support Analyst serves as a frontline support contact for Waystars most strategic clients The Enterprise Technical Support Analyst provides support to our clients for simple urgent andor complex issues This is accomplished by handling support inquiries either by phone or by our web portal The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency <p> <p><b>WHAT YOULL DO<b> <p> <p><b>Key Responsibilities<b> <p> <ul><li>Answer incoming calls andor web cases from our most strategic clients<li> <li>Make outbound calls as needed to clients to resolve support cases<li> <li>Respond to case comments from our web portal to support our clients<li> <li>Documents support cases thoroughly showing research steps and resolution<li> <li>Identify client concerns and engage appropriate internal resources to ensure timely resolution<li> <li>Use resources to resolve issues in a timely and selfsufficient manner<li> <li>Communicates well within department and with other departments<li> <li>Strives to meet and exceed individual and team goals and metrics<li> <li>Abides by phone schedule to ensure enough coverage for our clients<li> <li>Ability to demonstrate professionalism in communicating with clients both written and verbally<li> <li>Performs other duties andor projects as assigned by management within the area of responsibility and control<li> <ul><p><b>WHAT YOULL NEED<b> <p> <p><b>Requirements <b> <p> <ul><li>4year bachelors degree preferred<li> <li>Experience working in healthcare whether it be medical billing coding administration etc or experience in revenue cycle management or technology support company is preferred Exceptional client service skill<li> <li>Technically savvy with excellent troubleshooting and analytical skills<li> <li>Working knowledge of EDI files is a bonus<li> <li>Demonstrated knowledge of Microsoft applications Outlook Work Excel<li> <li>Acts as a selfstarter and uses critical thinking skills regularly Professional effective and clear communication skills<li> <li>Comfortable with deescalating client issues and temperament<li> <li>Team Player You need to be able to work with others towards a common purposegoal to create strong alliances with clients partners and fellow employees<li> <ul><p><b>Must be authorized to work in the United States on a fulltime basis for any employer<b> <p> <p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Channel Sales Manager
Company: Waystar
Location: Atlanta, GA
Posted Mar 16, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>Our Manager Channel Sales will have responsibility for all aspects of business development within their assigned channel partners including the development of the strategic partner plan endorsed and executed by the specified partner partner development revenue attainment forecasting gross margin and customer satisfaction The Manager Channel Sales will be responsible for conducting quarterly business plan reviews with strategic plan adjustments to insure quarter over quarter growth <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Manages assigned key strategic National Channel partners<li> <ul><ul><li>Develop strategic partner plan and conduct quarterly plan reviews<li> <li>Build relationships with key executives within strategic partners headquarters and field organizations<li> <li>Assist partners with product positioning configuration and sales strategy<li> <li>Identify key strategic opportunities to closely tie partners success to Waystar products and services<li> <li>Identify joint development opportunities where appropriate<li> <ul><ul><li>Drive new sales by enhancing Waystar penetration in partners sales segmentschannels<li> <li>Create effective Marketing programs<li> <li>Coordinate with engineering teams to ensure that products are compatible and engineering roadmaps are shared<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>BABS degree or equivalent with a major in business or marketing<li> <li>57 years successful channel business development experience<li> <ul><ul><li>Experienced leader with proven skills in developing and building partner relationships and expanding product sales through distribution channels<li> <li>Health Care industry experience preferred<li> <li>Business planning skills<li> <li>Strategic thinking and problem solving skills<li> <li>Superior business development marketing and management skills with successful channel performance<li> <ul><ul><li>Excellent verbal and written skills<li> <li>Ability to clearly communicate the WaystarPartner sales mission to Partner Sales Manager and achieve sales growth goals and objectives<li> <li>Ability to coach teach develop and promote a positive team attitude to increase productivity of associated team members<li> <li>Experience using Microsoft applications and familiar with CRMSales Automation tools such as Salesforcecom etc<li> <ul><p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Client Success Manager
Company: Waystar
Location: Atlanta, GA
Posted Mar 16, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>A Waystar Client Success Manager CSM must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients revenue cycle <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Serve as an operational pointofcontact advocate problem solver and trusted advisor for defined set of clients<li> <li>Partner with clients to proactively improve client health and satisfaction by monitoring key metrics performance level of adoption satisfaction etc and develop strong relationships to uncover expansion opportunities<li> <li>Effective demonstration of Waystars value proposition with key influencers and decision makers to include but not limited to clients Directors and Managers<li> <li>Establish a metrics framework based on Waystar best practice to measure monitor and communicate total value delivered through use of Waystar technology<li> <li>Work crossfunctionally with Waystar Support Solution Adoption Sales and others to achieve client participation in the Waystar reference and marketing programs insure renewal and annual booking plans<li> <li>Effective demonstration of Waystars RCM technologies<li> <li>Identify and quantify product feedback enhancements and areas for improvement to assist in driving product strategy<li> <li>Lead andor participate in status calls at a defined cadence weekly to monthly with all assigned clients<li> <li>Travel independently or as a team for onsite Executive business reviews to strengthen relationships review key performance metrics and identify opportunities to further align results<li> <li>Consistently identify opportunities to improve processes and conduct data analysis to identify root cause<li> <li>Provide ongoing training and development<li> <li>Manage daily activity within Salesforce CRM system<li> <li>Perform other duties and projects as assigned by Client Success leadership<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>4year bachelors degree or equivalent experience<li> <li>3+ years of analystproject managementaccount management experience in healthcare software or consulting environment<li> <li>Experience building and managing relationships including interacting with all levels of management both internally and clientfocused<li> <ul><ul><li>Project management experience eg lead meetings draft status reports develop amp manage project plans track issuesrisk logs develop amp monitor resource plans etc<li> <li>Understand the vocabulary used in a healthcare and revenue cycle operations<li> <li>Experience with root cause analysis including the skill and experience to troubleshoot and investigate issues<li> <li>Ability to execute and prioritize a large number of tasks in a fastpaced environment<li> <li>Ability to work independently and to participate in crossfunctional teams<li> <ul><ul><li>Possess process and change management skills<li> <li>Subject matter expertise and dedication to remaining current with industry changes<li> <li>Outstanding communication written and oral and interpersonal skills<li> <li>Proficient in Microsoft Office applications specifically Excel PowerPoint and Word<li> <li>Hands on experience with PMHIS systems preferred eg Epic Cerner etc<li> <ul><ul><li>Excellent phone and presentation skills<li> <li>SQL experienceknowledge strongly preferred<li> <li>Ability and willingness to travel up to 75 of the time to client sites corporate meetings and conferencesseminars<li> <ul><p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Manager, Application Engineering
Company: Waystar
Location: Louisville, KY
Posted Mar 10, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>The Manager Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources to build the awardwinning products we offer to our clients Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Manages all daytoday activities of the team<li> <li>Conducts People Operations responsibilities for all assigned team members including performance reviews disciplinary action etc<li> <li>Schedules projects and resources and monitors project timelines will ultimately be accountable for the success or failure of all team projects<li> <ul><ul><li>Motivates and provides guidance to team members to accomplish team goals through counseling performance reviews mentoring and team building activities<li> <li>Coaches team members helping them develop into more seniorexperienced resources<li> <li>Works with the Business Product Owners to identify priorities for Application Development and enhancements acquires resources for projects to fit the current and future needs of the Business<li> <li>Works closely and cohesively with other Managers within Technology as well as with key stakeholders in related departments<li> <li>Helps other Technology Managers set and implement policies and procedures related to application quality standards and testing<li> <ul><ul><li>Technical capabilities are on par with the Lead Application Engineer<li> <li>Plays an integral part in establishing driving and enhancing processes and procedures within the team and within the Technology department as a whole<li> <li>Establishes training offerings suited for individuals needs for them to progress<li> <li>Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members<li> <li>Additional duties as assigned<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>7+ years of NET and SQL Server experience<li> <ul><ul><li>3+ years experience as a Technical LeadLead Engineer<li> <li>Unit Testing experience<li> <li>Excellent written and verbal communication skills<li> <li>Ability to work in a very fastpaced environment amp welcome change<li> <li>Highly selfmotivated<li> <ul><ul><li>Ability to work both in team and solo environments<li> <li>Experience building highly scalable software solutions<li> <li>Subject Matter Expertise in at least one technical track<li> <li>Ability to run a team of 3+ team members<li> <li>Able to plan and initiate multiquarter projects with a full project team<li> <ul><ul><li>Bachelors degree in related field or equivalent work experience<li> <ul><p><b>Preferred Skills<b> <p> <ul><li>NTier and SaaS development experience is preferred<li> <li>Prior experience as a people leader<li> <ul><p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
EDI Operations Analyst
Company: Waystar
Location: Louisville, KY
Posted Mar 09, 2024
The EDI Analyst role involves working with trading partners to ensure accurate and timely posting of various responses, while continuously improving department processes. Key responsibilities include researching missing claim responses, maintaining understanding of claim responses, analyzing parsing errors, pursuing better connectivity options, and managing route connections. The ideal candidate should have excellent communication and analytical skills, knowledge of Windows-based computer environment, and experience with healthcare claims transactions and EDI X12 healthcare transactions. Waystar, the employer, offers competitive rewards, customizable benefits, generous paid time off, and a supportive work environment.
VP, Product Marketing
Company: Waystar
Location: Atlanta, GA
Posted Mar 18, 2024
Waystar is seeking a Vice President with a proven track record in designing and launching successful programs. The ideal candidate will lead go-to-market strategies, drive growth, and collaborate with various teams. They should possess strong analytical skills, creativity, and leadership abilities. Waystar offers competitive benefits and a positive work environment.
Launch Manager
Company: Waystar
Location: Atlanta, GA
Posted Mar 10, 2024
The Commercialization Launch Manager at Waystar will drive product readiness through project management, cross-functional collaboration, and team communication. Key responsibilities include project planning and management, driving operationalization of product releases, and ensuring proper use of cross-functional organizational readiness project plans. The role requires a Bachelor's degree, healthcare revenue cycle experience, and at least 4 years of project management experience. Waystar offers competitive rewards, customizable benefits, and a supportive work environment.
Sr. Strategic Business Partner
Company: Waystar
Location: Salt Lake City, UT
Posted Mar 18, 2024
<p><b>ABOUT THIS POSITION<b> <p> <p>The Strategic Business Partner serves as a consultative business partner to assigned business clients The Strategic Business Partner is fully dedicated to internal client needs while they help to develop and implement better talent management practices This position will be responsible for utilizing HR knowledge and experience to assess human capital needs considering business objectives and to deliver effective talent solutions The Strategic Business Partner is an experienced HR professional who has broad experience in various areas of HR expertise They perform a high level and wide range of HR tasks and projects in such functional areas as employee relations compensation and benefits performance management talent management EEOAAP and training amp development <p> <p><b>WHAT YOULL DO<b> <p> <ul><li>Partner with functional Vice Presidents to design develop and help execute talent plans related to leader and team member development engagement retention as well as workforce planning<li> <li>Foster and maintain strong internal relationships throughout their assigned client groups and be a sought after thought partner to leaders<li> <li>Delivers thought leadership to enhance organizational design team effectiveness to increase productivity and team member engagement to support retention<li> <li>Analyze talent trends and metrics to proactively develop solutions programs and policies<li> <li>Provides management coaching to build leadership capabilities to address and resolve team member issues <li> <li>Maintains indepth knowledge of legal requirements related to daytoday management of team members reducing legal risks and ensuring regulatory compliance Partners with the legal department as neededrequired Conducts effective thorough and objective investigations when needed<li> <li>Leads and contributes to the strategic direction and formulation of corporatewide people initiatives such as communication strategies cultural programs policies procedures technology platforms<li> <li>Partners with Talent Acquisition team on workforce plan management<li> <li>Partners with the Learning and Development team to develop facilitate and deliver training<li> <li>Partner with Total Rewards team to provides compensation support including salary planning promotions and job releveling<li> <li>Drives and facilitates effective performance management practices and engagement survey execution and action planning to create and maintain a highperformance culture that improves organizational capability and engagement<li> <ul><p><b>WHAT YOULL NEED<b> <p> <ul><li>Bachelors degree required Masters degree and HR certification preferred<li> <ul><ul><li>Minimum of 36 years of experience required Preferably in the software industry<li> <li>Strong business and HR acumen including strong problemsolving skills critical thinking HR legal issues and selfinitiative<li> <li>Demonstrated ability to coach and influence all levels of leaders <li> <li>Project Management and change management skills a plus<li> <li>Analytical and problemsolving skills<li> <li>Ability to exercise sound judgment on employmentrelated matters<li> <li>Superb ability to build effective working relationships with team members at all levels of the organization<li> <li>Ability to balance the needs of both leaders and team members<li> <li>Ability to deliver effective small and large group presentations<li> <li>Superb ability to exercise appropriate discretion when working with confidential and sensitive matters and information is required<li> <li>Excellent verbal and written communication skills and interpersonal skills<li> <li>Strong time management skills and ability to multitask in a fastpaced environment<li> <li>Advanced Microsoft Office skills<li> <ul><p><b>This role is located in Lehi UT<b> <p> <p><b>ABOUT WAYSTAR<b> <p> <p>Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle <p> <p>Waystars healthcare payments platform combines innovative cloudbased technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most their patients and communities Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and MedicaidMedicare payers We are deeply committed to living out our organizational values honesty kindness passion curiosity fanatical focus best work always making it happen and joyful optimistic amp fun <p> <p>Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple 1 rankings from Black Book™ surveys since 2012 The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans For more information visit waystarcom or follow Waystar on Twitter <p> <p><b>WAYSTAR PERKS<b> <p> <ul><li>Competitive total rewards base salary + bonus if applicable<li> <li>Customizable benefits package 3 medical plans with Health Saving Account company match<li> <li>Generous paid time off starting at 3 weeks + 16 holidays including your birthday and volunteer time<li> <li>Paid parental leave including maternity + paternity leave<li> <li>Education assistance opportunities and free LinkedIn Learning access<li> <li>Free mental health and family planning programs including adoption assistance and fertility support<li> <li>401K program with company match<li> <li>Pet insurance<li> <li>Employee resource groups<li> <ul><p>Waystar is proud to be an equal opportunity workplace We celebrate value and support diversity and inclusion Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p>This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>