Jobs at Webflow
2,041 open positions
Senior Customer Success Operations and Programs Manager
Company: Webflow
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization connecting the teams and initiatives across GotoMarket Product Marketing Business Operations Finance Customer Support Partners and Education We create and execute bestinclass programs to amplify our Customer Success efforts and maximize customer value <p> <p> We are looking for a founding member of our Customer Success operations team a strong operator and program manager to drive key initiatives that scale Webflows Customer Success team resulting in better customer maturity growth health and value realization This role combines strong data technology processes and change management to help our teams succeed You will have the autonomy to drive work streams with company impact all the way up to the Executive level <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States BC amp ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $126000 in our lowest geographic market up to $175000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills <p> <li> <li> <p> Reporting <strong> <strong> to the the Senior Manager GTM Strategy and Operations <p> <li> <ul> <p> As a <strong> Senior Customer Success Operations and Programs Manager <strong> you will <p> <p> <strong> CS Operations <strong> <p> <ul> <li> <p> Position yourself as a trusted partner for our Customer Success Technical Architect and Sales leadership teams <p> <li> <li> <p> Build and maintain detailed reports dashboards and alerting to track the performance impact and risks of the Customer Success business with a focus on revenue retention customer health and product adoption <p> <li> <li> <p> Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals <p> <li> <li> <p> Report on OKRs and key metrics during monthly business reviews as well as fulfilling oneoff analyses when needed <p> <li> <li> <p> Represent the Customer Success team in various crossfunctional projects meetings and Slack channels <p> <li> <li> <p> Drive requirements use cases evaluation and deployment of a Customer Success management solution like Catalyst Totango Vitaly ChurnZero Gainsight <p> <li> <li> <p> OwnAdmin or be a key stakeholder for systems and tools within the Customer Success team including Customer Success management Revenue data platforms like Pocus Tableau Clari Slack Sales Elevate knowledgebase and documentation like Confluence Google Drive Highspot Guru <p> <li> <li> <p> Facilitate the intake of requests from Customer Success and GoToMarket stakeholders <p> <li> <ul> <p> <strong> Strategic Programs <strong> <p> <ul> <li> <p> Identify new and optimize existing processes and workflows to improve inefficiencies both internally and externally <p> <li> <li> <p> Drive andor contribute to key Customer Success programs including Risk Management Expansion motion Health amp Maturity Scoring Enterprise Voice of the Customer and more <p> <li> <li> <p> Collaborate as the operational partner to our Product Enablement team in our Field readiness amp product release readiness process <p> <li> <li> <p> Establish yourself as a stakeholder in crossfunctional GTM programs like Product Release Process Enterprise marketing Webflow Events EPD Engineering Product Design Operating rhythm Pricing and Packaging and Incident management etc <p> <li> <li> <p> Maintain documentation of our evolving processes and customer success motion <p> <li> <li> <p> Identify and create key playbooks for our postsales teams for example driving expansion risk management product adoption customer maturity etc <p> <li> <li> <p> Demonstrate strong change management skills when implementing newexisting processes helping to shape our internal operating model as we scale <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Navigating through rapid change intricate complexity and uncertainty introduces a hint of chaos At Webflow we embrace this dynamic finding comfort in the ambiguity it brings If you enjoy this type of environment this role might be for you <p> <p> Youll thrive as a <strong> Senior Customer Success Operations and Programs Manager <strong> if you <p> <ul> <li> <p> Selfstarter who can identify a problem validate impact formulate a pointofview to solve and drive the work to completion or handoff <p> <li> <li> <p> 5+ years experience managing projects and crossfunctional programs related to GotoMarket and postsales strategy including managing and prioritizing a roadmap of initiatives <p> <li> <li> <p> Track record of developing repeatable scalable solutions through the use of technology automation and now AI <p> <li> <li> <p> Strong relationship builder with crossfunctional leadership and peers <p> <li> <li> <p> Are passionate about our customers and our team driving excellence and innovation at every turn while moving with heartfelt urgency <p> <li> <li> <p> Experience as an Admin in Salesforce musthave Outreach Gong Highspot and similar tools <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> to know more about how we collect use and transfer the personal data of our candidates <em> <p> <p> <p> <p> <p><p>
Staff Product Manager, Data Platform
Company: Webflow
Location: Remote
Posted Mar 14, 2024
<p><span>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <span><p> <p>We are seeking a highly experienced Product Manager to join our growing team As a Staff Product Manager on the Data Platform team you will play a pivotal role in defining and executing the vision for our data infrastructure This includes the systems and tools that collect store process and analyze the vast amount of data generated by our platform Youll work closely with engineering design and crossfunctional teams to build a scalable reliable and efficient data platform that enables other product teams to bring new data products to market <p> <p><b><strong>About the role <strong><b> <p><ul><li><span>Location Remotefirst United States BC amp ON Canada <span><li> <li><span>Fulltime<span><li> <li><span>Exempt status<span><li> <li>United States all figures cited in USD <ul><li>Zone A $176400 $217000<li> <li>Zone B $165000 $204000<li> <li>Zone C $155000 $191000<li> <ul><li> <li>Canada All figures cited in CAD <ul><li>$200000 $246000<li> <ul><li> <li>Reporting<strong> <strong>to the Director of Product Management<li> <ul><p><span>As a <span><span>Staff Product Manager<span><span> youll <span><p> <ul><li>Define and prioritize the roadmap for the data platform balancing shortterm needs and longterm vision<li> <li>Work closely with engineering leads to architect and build a scalable highperformance data infrastructure<li> <li>Collaborate with stakeholders across the company to understand their data needs and translate them into clear actionable requirements<li> <li>Drive the development of data tools and services that empower internal teams to access and leverage data effectively<li> <li>Ensure data quality and compliance with privacy regulations<li> <li>Monitor industry trends and emerging technologies to continuously innovate and improve our data platform<li> <li>Prioritize product backlog and manage roadmap based on strategic priorities user needs and market trends<li> <li>Develop and articulate compelling value propositions to stakeholders<li> <li>Define track and analyze key platform metrics to inform decisionmaking and measure success<li> <ul><p><span>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<span><p> <p><b><strong>About you <strong><b> <p><p><span>Youll thrive as a Staff Product Manager<span><span> if you<span><p> <ul><li>710+ years of product management experience with at least 3 years focused on data platforms analytics or related fields<li> <li>Strong technical background and understanding of data architecture data modeling and ETL processes Experience with cloudbased data solutions eg AWS Google Cloud Azure Mongobig data technologies eg Hadoop Spark and machine learning<li> <li>Deep understanding of privacy laws and regulations affecting data collection and usage<li> <li>Proven track record of leading crossfunctional teams to deliver highimpact data projects<li> <li>Excellent communication and leadership skills with the ability to influence without authority<li> <li>Have a strong technical acumen and can articulate complex technical concepts in simple terms<li> <li>Possess a test and learn mentality and are comfortable working in a fastpaced dynamic and evolving environment<li> <li>Can balance bigpicture thinking with deepdive analysis and attention to detail<li> <li>Are experienced in agile methodologies and can adapt to changing priorities<li> <li>Have excellent problemsolving skills with a creative and analytical mindset<li> <li>Are comfortable giving and receiving constructive feedback to continuously improve and encourage growth<li> <li>Have excellent leadership skills with the ability to inspire and motivate a team towards achieving a common goal <li> <li>Are adept at navigating and managing through ambiguity and complexity<li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><li> <li><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><li> <li><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><li> <li><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><em><span>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<span><em><p> <p><b><strong>Be you with us<strong><b> <p><p><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><p> <p><b><strong>Stay connected<strong><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><strong>Please note<strong><b> <p><p><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><p> <p><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p>
FP&A Manager
Company: Webflow
Location: Remote
Posted Mar 11, 2024
<p><span>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <span><p> <p>Were looking for an experienced FPampA Manager who will own the FPampA planning and reporting tool and will support critical FPampA processes including budget forecast close management reporting etc As the owner of the FPampA planning and reporting tool this role will be responsible for managing the integration consolidation refresh cycles to support close forecast and budget cycles This person will play a key role in developing standardized and scalable reporting solutions You will be a good fit if you have systems focus experience used for planning and reporting in a corporate finance environment have a proven track record of partnership and delivering results and are passionate about enabling financial processes modeling and reporting and analyses <p> <p><b><strong>About the role <strong><b> <p><ul><li>Location Remotefirst United States BC amp ON Canada <li> <li>Fulltime<li> <li>Exempt<li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $118000 in our lowest geographic market up to $166300 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting to the Director of Corporate Finance<li> <ul><p>As an FPampA Manager youll <p> <ul><li>Lead implementation design and maintenance of FPampA planning and reporting software serve as a key expert user and administrator as a primary point of contact for troubleshooting and support to the broader FPampA team<li> <li>Maintain data integrity across systems to ensure the FPampA planning and reporting software is accurate for actuals data hierarchies cost centers general ledger accounts etc<li> <li>Create reporting templates and dashboards using source data to provide visualization to the endusers and their business partners<li> <li>Participate in the annual budgeting process monthly and quarterly forecasts and long term planning<li> <li>Develop datadriven analyses and metrics to identify key trends potential risks and opportunities and analyze current and past trends in KPIs<li> <li>Partner with department leaders to manage budgets and provide financial oversight to support daily operations<li> <li>Ad hoc modeling analysis and reporting as required<li> <ul><p>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<p> <p><b><strong>About you <strong><b> <p><p>Youll thrive as an FPampA Manager if you<p> <ul><li>Proven track record and experience in FPampA in a fast growing technology business that scaled during your time there<li> <li>Strong understanding of accounting and FPampA concepts growth payback ROI on investments<li> <li>Excellent communicator with the ability to distill complex issues and detailed analysis into simple structured frameworks with concrete action plans<li> <li>Highly proficient with data statistical tools and spreadsheets a spreadsheet guru<li> <li>Experience with software such as NetSuite Adaptive Anaplan Workday Procurement and other ERP systems<li> <li>Have systems Admin experience designing architecting and implementing FPampA Software tools such as Adaptive Anaplan or gen3<li> <li>Selfstarter and able to operate independently with a degree of autonomy while maintaining a focus on delivery integrity prioritization and excellence<li> <li>Comfort with ambiguity and uncertainty in a rapidly evolving business landscape and able to adapt to changes in priorities and plans<li> <li>Empathetic curious and humble attitude with a willingness to shift from highlevel strategic thinking to stepping in and helping to drive implementation alongside functional teams<li> <li>Bonus points experience with this work at both a preipo and public tech company<li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><li> <li><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><li> <li><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><li> <li><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><em><span>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<span><em><p> <p><b><strong>Be you with us<strong><b> <p><p><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><p> <p><b><strong>Stay connected<strong><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><strong>Please note<strong><b> <p><p><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><p> <p><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p> <p> <p> <p><br ><p>
Staff Product Manager, Data Platform
Company: Webflow
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> We are seeking a highly experienced Product Manager to join our growing team As a Staff Product Manager on the Data Platform team you will play a pivotal role in defining and executing the vision for our data infrastructure This includes the systems and tools that collect store process and analyze the vast amount of data generated by our platform Youll work closely with engineering design and crossfunctional teams to build a scalable reliable and efficient data platform that enables other product teams to bring new data products to market <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States BC amp ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> United States all figures cited in USD <p> <ul> <li> <p> Zone A $176400 $217000 <p> <li> <li> <p> Zone B $165000 $204000 <p> <li> <li> <p> Zone C $155000 $191000 <p> <li> <ul> <li> <li> <p> Canada All figures cited in CAD <p> <ul> <li> <p> $200000 $246000 <p> <li> <ul> <li> <li> <p> Reporting <strong> <strong> to the Director of Product Management <p> <li> <ul> <p> As a Staff Product Manager youll <p> <ul> <li> <p> Define and prioritize the roadmap for the data platform balancing shortterm needs and longterm vision <p> <li> <li> <p> Work closely with engineering leads to architect and build a scalable highperformance data infrastructure <p> <li> <li> <p> Collaborate with stakeholders across the company to understand their data needs and translate them into clear actionable requirements <p> <li> <li> <p> Drive the development of data tools and services that empower internal teams to access and leverage data effectively <p> <li> <li> <p> Ensure data quality and compliance with privacy regulations <p> <li> <li> <p> Monitor industry trends and emerging technologies to continuously innovate and improve our data platform <p> <li> <li> <p> Prioritize product backlog and manage roadmap based on strategic priorities user needs and market trends <p> <li> <li> <p> Develop and articulate compelling value propositions to stakeholders <p> <li> <li> <p> Define track and analyze key platform metrics to inform decisionmaking and measure success <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as a Staff Product Manager if you <p> <ul> <li> <p> 710+ years of product management experience with at least 3 years focused on data platforms analytics or related fields <p> <li> <li> <p> Strong technical background and understanding of data architecture data modeling and ETL processes Experience with cloudbased data solutions eg AWS Google Cloud Azure Mongobig data technologies eg Hadoop Spark and machine learning <p> <li> <li> <p> Deep understanding of privacy laws and regulations affecting data collection and usage <p> <li> <li> <p> Proven track record of leading crossfunctional teams to deliver highimpact data projects <p> <li> <li> <p> Excellent communication and leadership skills with the ability to influence without authority <p> <li> <li> <p> Have a strong technical acumen and can articulate complex technical concepts in simple terms <p> <li> <li> <p> Possess a test and learn mentality and are comfortable working in a fastpaced dynamic and evolving environment <p> <li> <li> <p> Can balance bigpicture thinking with deepdive analysis and attention to detail <p> <li> <li> <p> Are experienced in agile methodologies and can adapt to changing priorities <p> <li> <li> <p> Have excellent problemsolving skills with a creative and analytical mindset <p> <li> <li> <p> Are comfortable giving and receiving constructive feedback to continuously improve and encourage growth <p> <li> <li> <p> Have excellent leadership skills with the ability to inspire and motivate a team towards achieving a common goal <p> <li> <li> <p> Are adept at navigating and managing through ambiguity and complexity <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> to know more about how we collect use and transfer the personal data of our candidates <em> <p><p>
Senior Software Engineer, Data Visualization Products
Company: Webflow
Location: Remote
Posted Mar 13, 2024
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p>Were looking for a <strong>Senior Software Engineer Data Visualization Products<strong> to join our Webflow Analytics Engineering team in our mission to enable Webflow customers to design and build powerful websites In this role youll help build and scale powerful capabilities that provide key metrics and insights about Webflow traffic and usage <p> <p><b><strong>About the role <strong><b> <p><ul><li>Location Remotefirst United States BC amp ON Canada <li> <li>Fulltime<li> <li>Exempt status<li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $143000 in our lowest geographic market up to $198200 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting to the Senior Engineering Manager<li> <ul><p>As a <strong>Senior Software Engineer Data Visualization Products<strong> youll<p> <ul><li>Collaborate with designers PMs data scientists and engineers to plan and build product capabilities that enable our ambitious visual development goals<li> <li>Develop frontend components and visualizations for analytics products <li> <li>Tackle complex technical challenges on a collaborative and geographically distributed team<li> <li>Solve problems in a highly technical platform that empowers hundreds of thousands of people<li> <li>Apply web best practices including performance optimization techniques accessibility standards and secure data exchange between different domains<li> <li>Build software that tracks analytics events to gather data insights and improve website performance<li> <li>Build document and test production code that impacts all Webflow customers<li> <li>Participate in all engineering activities including incident response interviewing designing and reviewing technical specifications code review and releasing new functionality<li> <li>Improve our planning development and deployment processes to help you and your fellow team members<li> <ul><p>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<p> <p><b><strong>About you <strong><b> <p><p>Youll thrive as a <strong>Senior Software Engineer Data Visualization Products<strong> if you<p> <ul><li>Have 5+ years of experience shipping features and products<li> <li>Have fullstack development experience with Nodejs React TypeScript <li> <li>Are experienced working with data visualization libraries like D3js Plotly or similar<li> <li>Are familiar with web security concepts analytics platforms and event tracking tools such as Google Analytics or Mixpanel <li> <li>Possess strong understanding of web development best practices and principles including responsive design and accessibility standards<li> <li>Effectively communicate and collaborate with crossfunctional teams<li> <li>Are familiar with authentication and authorization mechanisms such as JWT for securing web applications<li> <li>Are eager to learn and adapt to new technologies and tools<li> <li>Love thinking through large technical problems and working through that complexity on a collaborative distributed team<li> <li>Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software<li> <li>Can debug production issues across services and multiple levels of the stack<li> <li>Take pride in taking ownership and driving projects to business impact<li> <li>Have consistently communicated tradeoffs throughout a project to meet both technical and business requirements<li> <li>Are comfortable working in an agile safetofail environment<li> <ul><p>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> were building and <em>who<em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul><p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <p><b><strong>Be you with us<strong><b> <p><p>At Webflow equality is a core tenet of our culture We are committed to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <p><b><strong>Stay connected<strong><b> <p><p>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <p><b><strong>Please note<strong><b> <p><p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p> <p> <p> <p><br ><p>
Engineering Manager, Designer Data
Company: Webflow
Location: Remote
Posted Mar 18, 2024
Webflow, a leading visual development platform, is seeking an Engineering Manager, Designer Data to lead a team focused on scaling, stability, and evolving the foundations for product and customer growth. The role involves managing a full-stack team, overseeing the roadmap for storage and syncing of core Designer data, collaborating with cross-functional peers, and driving goal-setting with the team. The ideal candidate has 2+ years of team management experience in a high growth environment, 5+ years as a technical individual contributor, and experience leading teams with modern tech stacks. Webflow offers competitive compensation, comprehensive benefits, and a commitment to fostering an inclusive team culture.
Senior Backend Engineer, Subscriptions & Payments
Company: Webflow
Location: Remote
Posted Mar 11, 2024
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better<p> <p>The Subscriptions amp Payments team works at the intersection of several key companywide initiatives collaborating extensively across functions to enhance payment systems for enterpriselevel and selfserve products Our mission is to develop and expand billing infrastructures with speed and precision crafting solutions that are not only robust and scalable but also tailored to facilitate Webflows growth while anticipating and meeting the evolving needs of our customers<p> <p>We are currently seeking a seasoned Senior Backend Engineer to join the Subscriptions amp Payments team This role is pivotal in leading and executing strategic projects aimed at augmenting and scaling our backend services The immediate challenges ahead include laying the groundwork for Subscriptions and Plan Management as well as optimizing and expanding our dynamic integration with Stripe You will be working on systems like low latency API for entitlement services used by all teams payment APIs taxationcompliance systems expanding payment offerings and pricing experimentation The focus is to build strong pricing and packaging foundations for Webflow as we scale up product led growth PLG while growing enterprise business <p> <p><br ><p><p><strong>About the role<strong><p> <ul><li>Location Remotefirst United States BC amp ON Canada<li> <li>Fulltime<li> <li>Exempt<li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $143000 in our lowest geographic market up to $198000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting to the Senior Engineering Manager<li> <ul><p><br ><p><p>As a Senior Backend Engineer Subscriptions amp Payments youll<p> <ul><li>Architect design and implement scalable backend services<li> <li>Design and build highvolume APIs to support internal and external developers <li> <li>Improve integrations with partners like Stripe where we process millions of transactions every year<li> <li>Develop a comprehensive knowledge of how areas of business such as architecture and infrastructure integrate to accomplish our business goals<li> <li>Crosscollaborate with software engineers product managers designers and QA analysts in an autonomous supportive team environment<li> <li>Build and maintain unit and integration tests<li> <li>Mentor other engineers on best practices code design considerations and quality<li> <ul><p><br ><p><p>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<p> <p><br >Youll thrive as a Senior Backend Engineer Subscriptions amp Payments if you<p> <ul><li>Have 5+ years of experience in scalable multitenant environments<li> <li>Have 2+ years experience leading projects including helping scope and breakdown work<li> <li>Are comfortable working on JavascriptTypescript MongoDB and Node <li> <li>Value testing and documentation equally as much as your code<li> <li>Are comfortable with ambiguity and scoping solutions with your teammates<li> <li>Have consistently communicated trade offs throughout a project to meet both technical and business requirements<li> <li>Get excited about encouraging and developing other engineers<li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><li> <li><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><li> <li><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><li> <li><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><b><strong>Be you with us<strong><b> <p><p><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><p> <p><b><strong>Stay connected<strong><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><strong>Please note<strong><b> <p><p><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><p> <p><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p>
Senior Backend Engineer, SP Success
Company: Webflow
Location: Remote
Posted Mar 17, 2024
Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Backend Engineer to join their SP Success team and further their mission of bringing visual development superpowers to everyone.
Senior Backend Engineer, SP Success
Company: Webflow
Location: USA
Posted Mar 18, 2024
Webflow, a leading visual development platform, is seeking a Senior Backend Engineer to join their SP Success team. The role involves developing comprehensive knowledge of business integration, building reliable and scalable API experiences, writing scalable services in Node.js, collaborating with cross-functional teams, mentoring junior engineers, and improving planning processes. The ideal candidate has 5+ years of experience in web application development, excellent communication skills, and familiarity with JavaScript type systems. Webflow offers competitive compensation, equity ownership, comprehensive benefits, and a commitment to diversity and inclusion.
Senior Backend Engineer, CMS Extensibility
Company: Webflow
Location: Remote
Posted Mar 13, 2024
<p><span>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <span><p> <p>Were looking for a <strong>Senior Software Engineer <strong>to join our <strong>CMS Extensibility<strong> Engineering team in our mission to provide the data capabilities to build launch and grow any datadriven website where visitors will consume or interact with dynamic data<p> <p><b><strong>About the role <strong><b> <p><ul><li><span>Location Remotefirst United States BC amp ON Canada <span><li> <li><span>Fulltime <span><li> <li><span>Exempt <span><li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $143000 in our lowest geographic market up to $198000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting<strong> <strong>to the engineering manager<li> <ul><p><strong>As a Senior Software Engineer youll<strong><p> <ul><li>Collaborate with designers product managers and engineers to plan and build product capabilities that enable our ambitious visual development goals<li> <li>Build document and test production code that impacts all Webflow customers<li> <li>Participate in all engineering activities including incident response interviewing designing and reviewing technical specifications code review and releasing new functionality<li> <li>Solve problems in a highly technical platform that empowers hundreds of thousands of people<li> <li>Improve our planning development and deployment processes to help you and your fellow team members<li> <li>Tackle complex technical challenges on a collaborative and geographically distributed team<li> <ul><p><span>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<span><p> <p><b><strong>About you <strong><b> <p><p>Youll thrive as a <strong>Senior Software Engineer CMS Extensibility<strong> if you<p> <ul><li>Have 5+ years of experience shipping features and products with a focus on web frameworks and products<li> <li>Are familiar with Nodejs and TypeScript and can write scalable services and APIs using Expressjs GraphQL Apollo and MongoDB<li> <li>Can debug production issues across services and multiple levels of the stack<li> <li>Have an innate interest in the Web Platform visual development and the intersection of building platforms that enable customers<li> <li>Love thinking through large technical problems and working through that complexity on a collaborative distributed team<li> <li>Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software<li> <li>Take pride in taking ownership and driving projects to business impact<li> <li>Deeply understand data design and modeling<li> <li>Have consistently communicated tradeoffs throughout a project to meet both technical and business requirements<li> <li>Are comfortable working in an agile safetofail environment<li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><li> <li><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><li> <li><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><li> <li><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><b><strong>Be you with us<strong><b> <p><p><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><p> <p><b><strong>Stay connected<strong><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><strong>Please note<strong><b> <p><p><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><p> <p><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p> <p> <p> <p><br ><p>
Senior Software Engineer, Web Rendering
Company: Webflow
Location: Remote
Posted Mar 13, 2024
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p>Were looking for a <strong>Senior Software Engineer Web Rendering<strong> to join our Structure group in our mission to enable Webflow customers to design and build powerful websites Visually In this role youll be a key member of our Structure team which is responsible for how Webflow renders and models site data including HTML Elements and Components Youll build new Element and Component capabilities and support our fullstack internal renderer frameworks<p> <p><b><strong>About the role <strong><b> <p><ul><li>Location Remotefirst United States BC amp ON Canada Europe<li> <li>Fulltime<li> <li>Exempt<li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $143000 in our lowest geographic market up to $198000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting to the Senior Engineering Manager<li> <ul><p>As a <strong>Senior Software Engineer Web Rendering<strong> youll<p> <ul><li>Collaborate with designers PMs and engineers to plan and build product capabilities that enable our ambitious visual development goals<li> <li>Build document and test production code that impacts all Webflow customers<li> <li>Participate in all engineering activities including incident response interviewing designing and reviewing technical specifications code review and releasing new functionality<li> <li>Solve problems in a highly technical platform that empowers hundreds of thousands of people<li> <li>Improve our planning development and deployment processes to help you and your fellow team members<li> <li>Tackle complex technical challenges on a collaborative and geographically distributed team<li> <ul><p>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<p> <p><b><strong>About you <strong><b> <p><p>Youll thrive as a <strong>Senior Software Engineer Web Rendering<strong> if you<p> <ul><li>Have 5+ years of experience shipping features and products with a focus on web frameworks and products<li> <li>Have an innate interest in the Web Platform visual development building software frameworks and the intersection of building platforms that enable customers<li> <li>Love thinking through large technical problems and working through that complexity on a collaborative distributed team<li> <li>Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software<li> <li>Can debug production issues across services and multiple levels of the stack<li> <li>Take pride in taking ownership and driving projects to business impact<li> <li>Deeply understand data design and modeling<li> <li>Are familiar with Nodejs React TypeScript GraphQL framework development component development and serverrendering complex React applications at scale<li> <li>Have consistently communicated tradeoffs throughout a project to meet both technical and business requirements<li> <li>Are comfortable working in an agile safetofail environment<li> <ul><p>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> were building and <em>who<em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul><p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <p><b><strong>Be you with us<strong><b> <p><p>At Webflow equality is a core tenet of our culture We are committed to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <p><b><strong>Stay connected<strong><b> <p><p>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <p> <p><b><strong>Please note<strong><b> <p><p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p>
Senior Customer Success Operations and Programs Manager
Company: Webflow
Location: Remote
Posted Mar 15, 2024
<p><span>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <span><p> <p><span>Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization connecting the teams and initiatives across GotoMarket Product Marketing Business Operations Finance Customer Support Partners and Education We create and execute bestinclass programs to amplify our Customer Success efforts and maximize customer value <span><p> <p><span>We are looking for a founding member of our Customer Success operations team a strong operator and program manager to drive key initiatives that scale Webflows Customer Success team resulting in better customer maturity growth health and value realization This role combines strong data technology processes and change management to help our teams succeed You will have the autonomy to drive work streams with company impact all the way up to the Executive level<span><p> <p><b><span><strong>About the role <strong><span><b> <p><ul><li><span>Location Remotefirst United States BC amp ON Canada <span><li> <li><span>Fulltime<span><li> <li><span>Exempt status<span><li> <li><span>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $126000 in our lowest geographic market up to $175000 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<span><li> <li><span>Reporting<strong> <strong>to the the Senior Manager GTM Strategy and Operations<span><li> <ul><p><span>As a <strong>Senior Customer Success Operations and Programs Manager<strong> you will<span><p> <p><b><span><strong>CS Operations<strong><span><b> <p><ul><li><span>Position yourself as a trusted partner for our Customer Success Technical Architect and Sales leadership teams<span><li> <li><span>Build and maintain detailed reports dashboards and alerting to track the performance impact and risks of the Customer Success business with a focus on revenue retention customer health and product adoption<span><li> <li><span>Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals<span><li> <li><span>Report on OKRs and key metrics during monthly business reviews as well as fulfilling oneoff analyses when needed<span><li> <li><span>Represent the Customer Success team in various crossfunctional projects meetings and Slack channels<span><li> <li><span>Drive requirements use cases evaluation and deployment of a Customer Success management solution like Catalyst Totango Vitaly ChurnZero Gainsight<span><li> <li><span>OwnAdmin or be a key stakeholder for systems and tools within the Customer Success team including Customer Success management Revenue data platforms like Pocus Tableau Clari Slack Sales Elevate knowledgebase and documentation like Confluence Google Drive Highspot Guru<span><li> <li><span>Facilitate the intake of requests from Customer Success and GoToMarket stakeholders<span><li> <ul><p><b><span><strong>Strategic Programs<strong><span><b> <p><ul><li><span>Identify new and optimize existing processes and workflows to improve inefficiencies both internally and externally <span><li> <li><span>Drive andor contribute to key Customer Success programs including Risk Management Expansion motion Health amp Maturity Scoring Enterprise Voice of the Customer and more<span><li> <li><span>Collaborate as the operational partner to our Product Enablement team in our Field readiness amp product release readiness process<span><li> <li><span>Establish yourself as a stakeholder in crossfunctional GTM programs like Product Release Process Enterprise marketing Webflow Events EPD Engineering Product Design Operating rhythm Pricing and Packaging and Incident management etc<span><li> <li><span>Maintain documentation of our evolving processes and customer success motion<span><li> <li><span>Identify and create key playbooks for our postsales teams for example driving expansion risk management product adoption customer maturity etc <span><li> <li><span>Demonstrate strong change management skills when implementing newexisting processes helping to shape our internal operating model as we scale<span><li> <ul><p><span>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<span><p> <p><b><span><strong>About you <strong><span><b> <p><p><span>Navigating through rapid change intricate complexity and uncertainty introduces a hint of chaos At Webflow we embrace this dynamic finding comfort in the ambiguity it brings If you enjoy this type of environment this role might be for you<span><p> <p><span>Youll thrive as a <strong>Senior Customer Success Operations and Programs Manager<strong> if you<span><p> <ul><li><span>Selfstarter who can identify a problem validate impact formulate a pointofview to solve and drive the work to completion or handoff <span><li> <li><span>5+ years experience managing projects and crossfunctional programs related to GotoMarket and postsales strategy including managing and prioritizing a roadmap of initiatives<span><li> <li><span>Track record of developing repeatable scalable solutions through the use of technology automation and now AI<span><li> <li><span>Strong relationship builder with crossfunctional leadership and peers<span><li> <li><span>Are passionate about our customers and our team driving excellence and innovation at every turn while moving with heartfelt urgency<span><li> <li><span>Experience as an Admin in Salesforce musthave Outreach Gong Highspot and similar tools<span><li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><span><strong>Our Core Behaviors<strong><strong><br ><strong><span><p> <ul><li><span><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><span><li> <li><span><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><span><li> <li><span><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><span><li> <li><span><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><span><li> <ul><p><b><span><strong>Benefits amp wellness<strong><span><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><span><em><span>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<span><em><span><p> <p><b><span><strong>Be you with us<strong><span><b> <p><p><span><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><span><p> <p><b><span><strong>Stay connected<strong><span><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><span><strong>Please note<strong><span><b> <p><p><span><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><span><p> <p><span><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><span><p> <p><span><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><span><p> <p> <p> <p><br ><p>