Jobs at WorkWave
638 open positions
Workwave - Data Service Engineer - TEAM Software
Company: Workwave
Location: USA
Posted Mar 12, 2024
Job posting for a Data Service Engineer position at Workwave, TEAM Software. The role is remote in the USA and the posting date is March 12.
Product Owner, Mobile (Remote)
Company: WorkWave
Location: Remote
Posted Apr 10, 2024
WorkWave is hiring a Product Owner for a remote position in the US. The role involves collaborating with cross-functional teams, defining and executing the product roadmap, and ensuring business, quality, and functional goals are met. The ideal candidate should have 2-3+ years of experience in Agile software development, strong communication skills, and technical expertise. The company offers a robust benefits package, flexible work environment, and opportunities for growth.
Workwave - Technical Writer
Company: Workwave
Location: USA
Posted Mar 20, 2024
Workwave is hiring a Technical Writer for a remote position in the USA, starting on March 20.
Account Executive - Coalmarch
Company: WorkWave
Location: Remote
Posted Mar 19, 2024
<p>Love building relationships Coalmarch by WorkWave is seeking an Account Executive to join our small but mighty team based in Raleigh NC <p> <p><br ><p> <p>Here at Coalmarch by WorkWave you will work with a passionate energetic creative supportive hardworking team thats always willing to go above and beyond to help each other succeed Youll think ahead of the curve to find better solutions for our clients and our company while furthering your skills and abilities Although we started small we are fierce in our work ethic and by joining our company youll become a part of something bigger<p> <p><br ><p> <p>We are looking for candidates who enjoy communicating with clients learning the ins and outs of their business and building authentic relationships Youre passionate about closing the gap between a clients goals and the results we deliver and know how to bring out the best in our team to make sure our clients win<p> <p><br ><p> <p><b>WHAT YOULL DO<b> <p><ul><li>At the highest level youll be responsible for taking the overall marketing strategy from conception to completion and building relationships with our small business clients in the home service industry<li> <li>You are the voice of our clients managing their ongoing performance and championing efforts to surpass their goals<li> <li>Manage the successful and ongoing execution of client projects coordinating the completion of tasks by the design development SEO and PPC marketing teams<li> <li>Manage expectations and maintain open lines of communication with our small business clients to improve satisfaction and retention<li> <li>Identify and implement client opportunities when it comes to additional products and services provided by WorkWave<li> <li>Youll be responsible for positively contributing to our company culture Our culture is what feeds our success and were looking for those that are team players<li> <ul><p><b>WHAT YOULL BRING<b> <p><ul><li>23 years of fulltime professional experience in an account strategist project management or customer serviceclientfacing role<li> <li>Foundational knowledge of core account management and client communication tactics<li> <li>Digital marketing experience is preferred but not required <li> <li>Clientfacing agency experience is preferred but not required<li> <li>Experience prioritizing and juggling several projects at once in a fastpaced environment<li> <li>Experience working in a collaborative productive team setting<li> <li>Strong verbal and written communication skills with the willingness to have difficult conversations when necessary<li> <li>Strong organizational and time management skills<li> <li>Exemplary personal accountability and motivation<li> <li>Bonus points if you have experience with project management tools like Basecamp and marketing tools like Google Analytics<li> <ul><p> <p><p><i>Currently not accepting candidates located in NY for this position <i><p> <p><br ><p> <p><b>A GLOBAL COMPANY WITH A LOCAL PRESENCE<b><p> <p> We know that there are benefits of being in the office and working from home WorkWave promotes a healthy worklife balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired <p> <p> We have employees in over 30 states 7 countries and many regional offices each with their own set of perks and opportunities to give back to the local community <p> <p> Whether you work remotely or take advantage of one of our offices youll find a community of WorkWavers that value diversity and care deeply about our products clients our communities and each other<p> <p><br ><p> <p> <b>WORKING REMOTE <b>Great Our teams are well versed at working collaboratively in a fully virtual environment We keep our offices available to all to use when working remotely isnt feasible or to help with cross training team building andor brainstorming <p> <p> <p> <p><b>RELAX WEVE GOT YOU COVERED <b><p> <p> Employees can expect a robust benefits package including health and dental generous paid time off and 401k with company match<p> <p><b>AND BEYOND<b><p> <p> Tuition reimbursement<p> <p> Robust Employee Assistance Program through TotalCare offering free counseling 247365 plus financial counseling legal guidance adoption assistance services and much more<p> <p> 247 access to virtual medical care with Teladoc<p> <p> Floating time off for holidays andor your birthday<p> <p> Quarterly awards based on peer nominations<p> <p> Regional discounts and perks<p> <p> Opportunities to participate in charitable events and give back to the community <p> <p> <p> <p><b>GROW WITH US <b><p> <p> We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth<p> <p> Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense<p> <p> Our employees have access to extensive video libraries for soft skill and role specific training available 247 and live trainings are provided throughout the year <p> <p> <p> <p><b>JOIN OUR WINNING TEAM <b><p> <p> 10 Time winner of Best Place to Work in New Jersey by NJBiz <p> <p> WorkWave has been recognized with multiple awards for its outstanding products growth and culture including the Inc 5000 SaaS Award IT World Awards Globe Awards Silver Stevie Award for Employer of the Year and Best Place to Work Inc Magazine<p> <p> Recently named one of The Software Reports 3rd annual list of the Top 100 Software Companies of 2022 worldwide <p> <p> <p> <p><i><b>Were an equal opportunity employer All applicants will be considered for employment without attention to race color age religion sex sexual orientation gender identity national origin veteran or disability status<b> <i><span>Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At WorkWave we are dedicated to building a diverse inclusive and authentic workplace so if you feel like you could make a great impact in this role<span><i> <i><span>but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may just be the right candidate for this or other roles<span><p> <p><br ><p> <p><i>WorkWave supports salary transparency however please note that <i><span>s<span><i>alary estimates provided by websites LinkedIn Glassdoor etc and not by WorkWave may not accurately reflect the actual salary range for the position<i><p> <p><br ><p> <p><p>
Manager, Payment Operations
Company: WorkWave
Location: Remote
Posted Mar 13, 2024
<p>This role is a key contributor and stakeholder in maintaining and managing our daytoday monthly and annual Payfac operations KYCAML and risk portfolio building out resource material and providing backup to the Compliance Officer Accountable for all payment operations launching new projectsmigrations internally with the PMO team leading cross functional team meetings on behalf of the payments team and implementing policies and procedures that reduce risk while improving overall performance<p> <p><br ><p> <p><b>WHAT YOULL DO<b> <p><ul><li>Act as SME for WorkWave Payments WWP with internal support account management and sales teams daily and monthly <li> <li>Serve as backup to the AML Compliance Officer for sufficient coverage<li> <li>Perform detailed analysis of paymentsrelated data<li> <li>Create and maintain evolving KYCAML Underwriting policies and procedures<li> <li>Active member of the Fraud team and communicating across teams on next steps<li> <li>Review daily output of suspect transactions with direct follow up and conclusion to applicable clients to confirm YesNo incidence of fraud or other irregularity<li> <li>Create and maintain company policy and procedures for company acquisitionsownership changes when it relates to WWP to ensure proper 1099 tax reporting<li> <li>Align with teams on creating process maps on operations<li> <li>Process payments and partner with ops and financial audits<li> <li>Lead internal and external audits<li> <li>Support VP and Senior Manager with migration planning<li> <li>Partner with PMO for crossfunctional processrelated support<li> <li>Assist with successful completion of KYC audits and annual PCI certifications <li> <li>Identify specific issues and applicable trends impacting WorkWave Payments operations and WorkWave product strategies in support of defining productsolution requirements with Product Owner and business priorities with Payments Director<li> <li>Oversee daily transaction monitoring and underwriting<li> <li>Assess monthly fee changes rate adjustments MID closures and MID reconciliation<li> <li>Align with finance to ensure WWP fees are billed with accuracy and on time<li> <li>Approve and review Bank Account Changes and company bank change policy <li> <li>Coordinate Monthly Price increases between Infinicept Salesforce and Sales team<li> <li>Maintain and assess vendor relationships<li> <ul><p><b>WHAT YOULL NEED<b> <p><ul><li>Minimum 3 years experience with Payfac platforms CardACHRTPalternative payments processing background data management in Salesforce andor equivalent payments data analysis software integration orientation<li> <li>Experience with Slack Confluence JIRA Excel GoogleMS Suite Salesforce or equivalent<li> <li>BABS degree preferred<li> <li>Preferred Compliance BSAKYCAML Wireframes Basic understanding of API technology<li> <li>Ability to solve gapsissues in software and payment platform amp process<li> <li>Ability to escalate problems to work with Customer Service when needed<li> <li>Excellent crossteam communication and collaboration skills <li> <li>Strong organization and time management skills<li> <li>Strong attention to detail<li> <li>Critical thinking skills and the ability to be flexible and adaptable<li> <ul><p> <p><p><span>A GLOBAL COMPANY WITH A LOCAL PRESENCE<span><p> <p> We know that there are benefits of being in the office and working from home WorkWave promotes a healthy worklife balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired <p> <p> We have employees in over 30 states 7 countries and many regional offices each with their own set of perks and opportunities to give back to the local community <p> <p> Whether you work remotely or take advantage of one of our offices youll find a community of WorkWavers that value diversity and care deeply about our products clients our communities and each other<p> <p><span> <span><p> <p><span>LOVE WHAT YOU DO NO MATTER WHERE YOU DO IT <span><p> <p> Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township New Jersey<p> <p> With everything you could find in a great downtown from restaurants and retail to art and culture the Bell Works Metroburb is a microcosm of innovation possibility and inspiration and WorkWave is proud to be a part of it<p> <p> Pharmacy urgent care bank restaurants florist gym dentist outdoor patio bar and weekly farmers market all conveniently located on the first floor making running errands on a break a breeze<p> <p> We work hard but play hard tooneed a break When in the office kick back in our common area play a game of arcade basketball video games in our game rooms or face off in a ping pong match<p> <p>WORKING REMOTE Great Our teams are well versed at working collaboratively in a fully virtual environment We keep our offices available to all to use when working remotely isnt feasible or to help with cross training team building andor brainstorming <p> <p> <p> <p><span>RELAX WEVE GOT YOU COVERED <span><p> <p> Employees can expect a robust benefits package including health and dental and 401k with company match<p> <p><span>AND BEYOND<span><p> <p> Find your perfect worklife balance with our Flexible Time Off policy or generous PTO plan role dependent and paid holidays<p> <p> Tuition reimbursement<p> <p> Robust Employee Assistance Program through TotalCare offering free counseling 247365 plus financial counseling legal guidance adoption assistance services and much more<p> <p> 247 access to virtual medical care with Teladoc<p> <p> Quarterly awards based on peer nominations<p> <p> Regional discounts and perks<p> <p> Opportunities to participate in charitable events and give back to the community <p> <p> <p> <p><span>GROW WITH US <span><p> <p> We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth<p> <p> Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense<p> <p> Our employees have access to extensive video libraries for soft skill and role specific training available 247 and live trainings are provided throughout the year <p> <p> <p> <p><span>JOIN OUR WINNING TEAM<span><b> <b><p> <p> 10 Time winner of Best Place to Work in New Jersey by NJBiz<p> <p> WorkWave has been recognized with multiple awards for its outstanding products growth and culture including the Inc 5000 SaaS Award IT World Awards Globe Awards Silver Stevie Award for Employer of the Year and Best Place to Work Inc Magazine<p> <p> Recently named one of The Software Reports 3rd annual list of the Top 100 Software Companies of 2022 worldwide <p> <p><i> <i><p> <p><i>Were an equal opportunity employer All applicants will be considered for employment without attention to race color age religion sex sexual orientation gender identity national origin veteran or disability status Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At WorkWave we are dedicated to building a diverse inclusive and authentic workplace so if you feel like you could make a great impact in this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may just be the right candidate for this or other roles<i><p> <p><i> <i><p> <p><i>WorkWave supports salary transparency however please note that salary estimates provided by websites LinkedIn Glassdoor etc and not by WorkWave may not accurately reflect the actual salary range for the position<i><p> <p><p>
Workwave - Digital Marketing SEO Analyst
Company: Workwave
Location: Raleigh, NC
Posted Mar 13, 2024
The text provides information about a job listing for a Digital Marketing SEO Analyst position at Workwave in Raleigh, NC, posted on March 13.
Technical Writer
Company: WorkWave
Location: Remote
Posted Mar 21, 2024
WorkWave is seeking a Technical Writer to join their Learning and Development team. The role involves creating instructional documentation, product release notes, and training tutorials for various audiences. The ideal candidate will have a Bachelor's degree, 0-2 years of experience in the SaaS industry, and strong written and oral communication skills. They should be able to handle multiple projects, work collaboratively, and have experience in Camtasia. WorkWave offers a flexible work environment, robust benefits, and opportunities for growth. The company values diversity and has won multiple awards for its products, growth, and culture.
Technical Writer
Company: WorkWave
Location: USA
Posted Mar 27, 2024
WorkWave is seeking a Technical Writer to join their Learning and Development team. The role involves creating instructional documentation, product release notes, and training tutorials. The ideal candidate will have a Bachelor's degree, 0-2 years of experience in the SaaS industry, and strong written and oral communication skills. They should be able to handle multiple projects, work collaboratively, and have experience in Camtasia. The company offers a flexible work environment, robust benefits, and opportunities for growth and development.
Sales Operations Analyst
Company: WorkWave
Location: Remote
Posted Mar 14, 2024
<p>The Sales Operations Analyst is a pivotal role at WorkWave This individual will report directly to the Director of Sales Operations and will be supporting key revenue initiatives<p> <p><b>WHAT YOULL DO<b> <p><ul><li>Develop and maintain sales analytics reports and dashboards in Salesforce to provide actionable insights that support datadriven decisionmaking for the sales leadership teams<li> <li>Build out automated reporting using tableau or other business intelligence tools<li> <li>Partner with key stakeholders in sales marketing operations and finance on sales process and data<li> <li>Conduct analysis of sales territory management Salesforce improvements commission management etc<li> <li>Proactively monitor the quality and data integrity of sales data and highlight improvement opportunities<li> <li>Evaluation and onboarding of new sales efficiency tools <li> <li>Assist with monthlyquarterlyannual planning including the setting of revenue targets commission management <li> <li>Maintain collaborative relationships and provide support to sales marketing and business operations functions<li> <ul><p><b>WHAT YOULL NEED<b> <p><ul><li>Bachelors degree<li> <li>Minimum of 23 years of sales operations in a SaaS environment<li> <li>Should possess strong analytical organizational and communication skills<li> <li>Highly proficient with Microsoft Excel indexmatch use of keyboard shortcuts etc<li> <li>Experienced Salesforce user<li> <li>Ability to prioritize workload to meet deadlines<li> <li>Able to work independently as well as with a team in a fastpaced<li> <li>Flexible and adaptive to changing priorities<li> <ul><p> <p><p>In our dedication to salary transparency we provide a compensation range for sales roles which is $70000 $90000 The final offer will be dependent on various factors including the candidates qualifications relevant experience and the organizations budget Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process<p> <p><br ><p> <p><b>WHAT YOU SHOULD KNOW ABOUT US <b><p> <p> We are laid back but buttoned up We offer a casual work environment and remote work flexibility and have a passion for developing creative innovative best in class solutions that directly contribute to the success of our customers<p> <p> We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses<p> <p> We openly accept others as they are and build strong partnerships based on trust<p> <p> Teamwork and collaboration is key to help our colleagues and customers solve their challenges<p> <p> Our team is energetic fun naturally inquisitive and eager to make an impact we invite you to join us <p> <p> <p> <p><b>A GLOBAL COMPANY WITH A LOCAL PRESENCE<b><p> <p> We know that there are benefits of being in the office and working from home WorkWave promotes a healthy worklife balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired <p> <p> We have employees in over 30 states 7 countries and many regional offices each with their own set of perks and opportunities to give back to the local community <p> <p> Whether you work remotely or take advantage of one of our offices youll find a community of WorkWavers that value diversity and care deeply about our products clients our communities and each other<p> <p> <p> <p><b>LOVE WHAT YOU DO NO MATTER WHERE YOU DO IT <b><p> <p> Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township New Jersey<p> <p> With everything you could find in a great downtown from restaurants and retail to art and culture the Bell Works Metroburb is a microcosm of innovation possibility and inspiration and WorkWave is proud to be a part of it<p> <p> Pharmacy urgent care bank restaurants florist gym dentist outdoor patio bar and weekly farmers market all conveniently located on the first floor making running errands on a break a breeze<p> <p> We work hard but play hard tooneed a break When in the office kick back in our common area play a game of arcade basketball video games in our game rooms or face off in a ping pong match<p> <p>WORKING REMOTE Great Our teams are well versed at working collaboratively in a fully virtual environment We keep our offices available to all to use when working remotely isnt feasible or to help with cross training team building andor brainstorming <p> <p> <p> <p><b>RELAX WEVE GOT YOU COVERED <b><p> <p> Employees can expect a robust benefits package including health and dental and 401k with company match<p> <p><b>AND BEYOND<b><p> <p> Find your perfect worklife balance with our Flexible Time Off policy or generous PTO plan role dependent and paid holidays<p> <p> Up to 4 weeks paid bonding leave<p> <p> Free subscription to the Calm App for you and up to 4 dependents<p> <p> Tuition reimbursement<p> <p> Robust Employee Assistance Program through TotalCare offering free counseling 247365 plus financial counseling legal guidance adoption assistance services and much more<p> <p> 247 access to virtual medical care with Teladoc<p> <p> Quarterly awards based on peer nominations<p> <p> Regional discounts and perks<p> <p> Opportunities to participate in charitable events and give back to the community <p> <p> <p> <p><b>GROW WITH US <b><p> <p> We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth<p> <p> Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense<p> <p> Our employees have access to extensive video libraries for soft skill and role specific training available 247 and live trainings are provided throughout the year <p> <p> <p> <p><b>JOIN OUR WINNING TEAM <b><p> <p> 10 Time winner of Best Place to Work in New Jersey by NJBiz<p> <p> WorkWave has been recognized with multiple awards for its outstanding products growth and culture including the Inc 5000 SaaS Award IT World Awards Globe Awards Silver Stevie Award for Employer of the Year and Best Place to Work Inc Magazine<p> <p> Recently named one of The Software Reports 3rd annual list of the Top 100 Software Companies of 2022 worldwide <p> <p> <p> <p>Were an equal opportunity employer All applicants will be considered for employment without attention to race color age religion sex sexual orientation gender identity national origin veteran or disability status Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At WorkWave we are dedicated to building a diverse inclusive and authentic workplace so if you feel like you could make a great impact in this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may just be the right candidate for this or other roles<p> <p> <p> <p>WorkWave supports salary transparency however please note that salary estimates provided by websites LinkedIn Glassdoor etc and not by WorkWave may not accurately reflect the actual salary range for the position<p> <p><br ><p> <p>LIRemote<p> <p><p>
Sales Operations Analyst
Company: WorkWave
Location: Remote
Posted Apr 13, 2024
WorkWave is seeking a Sales Operations Analyst to join their team. The role involves developing sales analytics reports, partnering with stakeholders, conducting sales analysis, and maintaining data integrity. The ideal candidate should have a Bachelor's degree, 2-3 years of sales operations experience in a SaaS environment, strong analytical skills, and proficiency in Microsoft Excel and Salesforce. The company offers a flexible work environment, competitive compensation, and a robust benefits package. They value diversity, teamwork, and employee growth, and have been recognized for their outstanding products, growth, and culture.
Customer Success Manager - Enterprise
Company: WorkWave
Location: Remote
Posted Dec 15, 2023
All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company match AND BEYOND... • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. Possess a "big picture" perspective of customer service, and its impact on revenue, retention, marketing, and our customer’s success Demonstrate excellent presentation and communication skills with particular ability to adapt to your audience (customer, vendor, team member), knowing how to blend compassion, respect and authority. We’re an equal opportunity employer. • WORKING REMOTE?
System Administrator
Company: WorkWave
Location: Other US Location
Posted Mar 21, 2024
WorkWave is seeking a System Administrator for their Information Technology team. The role involves managing technical support requests, troubleshooting IT issues, and administering software vendor tools. The ideal candidate should have 3 years of experience in a Tier 1 or 2 help desk environment, a technical degree, and excellent communication skills. The company offers a flexible work environment, robust benefits, and opportunities for growth. They value diversity and have been recognized for their outstanding products, growth, and culture.