Jobs at World Wide Technology
1,270,290 open positions
Customer Success Associate IV-IN
Company: Rackspace Technology
Location: Other US Location
Posted Jan 30, 2025
The job posting is for a Customer Success Associate IV position at Rackspace Technology in Gurgaon. The role involves providing support to Service Delivery Managers, managing inbound customer requests, and ensuring fast and efficient resolution. The ideal candidate should have advanced skills and expertise, a deep understanding of customer needs, and the ability to adapt to dynamic customer needs. Key responsibilities include monitoring ticket requests, responding to customer information requests, and managing support requests. The role requires an advanced understanding of the IT industry, Rackspace product portfolio, and cloud technologies. Essential skills include administrative skills, client customer service, data analysis, and technical troubleshooting. The candidate should be a full-time graduate with 4-6 years of relevant experience.
Application Developer
Company: Information Technology Strategies, Inc
Location: Remote
Posted Jan 30, 2025
Information Technology Strategies Inc is a government IT solutions provider seeking an Application Developer with a US Government SECRET IT II Clearance. The role involves consolidating and managing IT Sustainment, Customer Support, and IT Cyber & RMF Management tasks. The candidate will provide direction, guidance, and technical support to application users, support mission-critical Oracle databases and Application Web Site, implement and configure Firewall Rules, conduct WebInspect scans, develop threat models, monitor configurations, perform application log auditing, maintain compliance with Section 508 requirements, and design system architecture diagrams. The company offers competitive benefits and is an Equal Employment Opportunity employer.
Technician III/Engineer I
Company: Entre Technology Services, LLC
Location: Other US Location
Posted Jan 30, 2025
Entre Technology Services is seeking a Technician III/Engineer I with 3+ years of helpdesk and onsite technical support experience. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, strong technical skills, and excellent communication abilities. Responsibilities include providing support for computer applications, system devices, and hardware issues, as well as assisting in the installation, maintenance, and general support of systems. The candidate should be able to prioritize tasks, manage time effectively, and demonstrate patience in explaining solutions to end users. The role requires a high school diploma and the ability to work in a fast-paced environment, often on nights and weekends. Travel for client onsite visits is required, and a valid driver's license is necessary. A+ and Network+ certifications are preferred.
Technical Project Manager
Company: ALTEN Technology USA
Location: Boston, MA
Posted Jan 30, 2025
ALTEN Technology USA is a leading engineering company with over 600 employees, specializing in product development projects across various industries such as aerospace, medical devices, life sciences, unmanned systems, robotics, automotive, and more. The company, a subsidiary of ALTEN Group, has been in operation for over 30 years and employs more than 36,000 people worldwide. ALTEN Technology USA offers comprehensive benefits, mentorship opportunities, and a collaborative environment to solve complex engineering challenges. The company is currently seeking a Technical Project Manager with 5+ years of experience in technical program management, Agile Scrum, and software development for communication systems. The salary range is $120,000 - $180,000, depending on factors such as location and candidate experience. ALTEN Technology is an Equal Opportunity Employer.
Analyst, Cybersecurity Operations (Detection & Response) L1
Company: McDonald’s Global Technology
Location: Other US Location
Posted Jan 30, 2025
McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through technology innovation in delivery, digital, and drive-thru services. The company is investing in AI, robotics, and emerging tech to digitize its operations and improve efficiency. The L1 Response Analyst role within the Security Operations Center (SOC) is crucial for protecting McDonald's information assets, monitoring system activity, and analyzing network traffic to identify potential threats. The ideal candidate should have a foundational understanding of cybersecurity practices, cloud technologies, and incident handling procedures. McDonald's values diversity and inclusion, and the company is committed to creating an inclusive culture and contributing to its communities.
Technical Product Manager III
Company: Rackspace Technology
Location: Remote
Posted Jan 30, 2025
The Private Cloud PVC Engineering team at Rackspace Technology is seeking a skilled Technical Product Manager with a passion for modern web development standards. The TPM will ensure the stability and security of Rackspace's products and solutions, provide high-level technical support, and apply creative problem-solving techniques. The role involves working with cutting-edge applications, prioritizing features, and driving project progress. The ideal candidate should have 8+ years of experience, with a minimum of 5+ years as a Technical Product Manager in an Engineering or Automation Team. They should be well-versed in the product development life cycle, Agile/Scrum methodologies, and have experience in web application development, UI/UX, content management, and API knowledge. Strong communication skills, both written and verbal, are essential. Additional desirable skills include multi-cloud experience, especially AWS DevOps knowledge, and experience in conducting AB Testing, SIT, and product testing analysis.
Manager, Technology Deployment - US Restaurant Platform
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 30, 2025
McDonald's is embarking on a growth strategy called 'Accelerating the Arches', focusing on enhancing the customer experience through Delivery, Digital, and Drive-Thru initiatives. The company aims to modernize its technology, including POS, back office hardware, network infrastructure, and digital menu boards, across all US restaurants over the next three years. A Manager is sought to lead this deployment, ensuring successful implementation, integration, and adoption of the new platform. The role involves leadership, supplier partner engagement, collaborator engagement, risk management, change management, performance monitoring, and continuous improvement.
Data Protection Specialist
Company: Rackspace Technology
Location: Other US Location
Posted Jan 30, 2025
Rackspace Technology is seeking a Data Protection Specialist to establish a governance framework for data information security and implement DLP solutions. The ideal candidate will have experience in classification, handling, and DLP policies. The role involves working with internal stakeholders, vendors, and legal teams to ensure compliance with data protection regulations, conducting audits, and providing training. The company is committed to embracing technology, empowering customers, and delivering end-to-end solutions.
Client Account Manager
Company: Palmetto Technology Group, Inc.
Location: Other US Location
Posted Jan 30, 2025
COURSER is a technology service company that values teamwork, service, growth, trust, and innovation. They are seeking a knowledgeable and customer-focused Client Account Manager to join their team. The role involves managing client relationships, providing technical support, guiding clients through onboarding, customizing solutions, developing account strategies, ensuring customer success, providing training, gathering feedback, and collaborating cross-functionally. Key qualifications include a bachelor's degree, 3+ years of experience in account management, proven track record in managing client relationships, excellent communication skills, strong organizational skills, and proficiency with CRM software. Benefits include a competitive benefits package, 401k match, flexible PTO, holidays, gym reimbursement, Amazon Prime reimbursement, volunteer time, paid maternity and paternity leave, paid certifications, and learning and development programs.
Project Manager - Planning and Support
Company: ALTEN Technology USA
Location: Greensboro, NC
Posted Jan 30, 2025
ALTEN Technology USA is a leading engineering company specializing in product development projects across various industries. With over 600 employees and a global presence in 30 countries, the company offers comprehensive benefits and opportunities for career growth. They are currently seeking a highly skilled Lead Project Manager with at least 8 years of experience in managing large-scale projects. The ideal candidate will specialize in project planning, coordination, quality assurance, and risk management. The salary range for this position is $77,000 - $83,000.
Manager-Technical Product Management
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 30, 2025
McDonald's is accelerating its growth strategy, focusing on Delivery, Digital, and Drive-Thru. The company is investing in technology innovation, including AI and robotics, to enhance customer experience. The Product Manager Restaurant Development role involves leading the technical product management team, managing external vendor squads, and ensuring high-quality software development. The role requires a strong background in software development, Agile methodologies, and excellent communication skills.
Engineer I/II/III
Company: Entre Technology Services, LLC
Location: Spokane, WA
Posted Jan 30, 2025
Entre Technology Services is seeking a System Engineer with extensive experience in IT support for small and medium-sized businesses. The role involves maintaining IT systems, coordinating complex projects, and implementing IT solutions. The ideal candidate should have a passion for customer service, enjoy solving tough technical problems, and have an eye for detail. The position requires 37+ years of helpdesk/onsite technical support experience, with proficiency in Windows Server administration, virtual environments, network security, and cloud environment management. The candidate should also possess strong customer service, firewall administration, network support, network troubleshooting, server administration, server virtualization, solution management, and technical project management skills. The role involves providing both reactive and proactive support, lowering response and resolution times, and dealing effectively with stressful situations. The candidate must be highly organized, self-motivated, and willing to travel for client onsite visits.