Jobs at Zendesk

Positions 6,807

Zendesk is a leading SaaS company that builds customer service platforms used by more than 4,000 organizations worldwide. Founded in 2007 and headquartered in San Francisco, the company launched its flagship product Zendesk Support and expanded into Chat, Talk, Guide, and Sell. Its mission is to help teams create better customer relationships through simple, scalable solutions.

Zendesk hires for a broad spectrum of roles, from Software Engineers and Product Managers to Sales Development Representatives, Customer Success Managers, and Human‑Resources Business Partners. Candidates can expect a remote‑first environment, quarterly OKR reviews, and a strong focus on continuous learning, with opportunities to contribute to open‑source projects and to earn equity in a high‑growth tech company.

By exploring Zendesk listings on Job Transparency, you gain instant access to verified salary ranges, employee sentiment scores, and real‑world reviews. This data lets you benchmark compensation against industry peers and decide if the culture and growth trajectory align with your career goals before you submit an application.

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Frequently Asked Questions

What is it like to work at Zendesk?
Zendesk fosters a culture of inclusion, transparency and customer‑first thinking. Most teams operate remotely, with flexible schedules and quarterly OKR reviews. Employees enjoy generous equity packages, continuous learning budgets, and a strong emphasis on community outreach and open‑source contributions.
What types of positions are available at Zendesk?
Open roles span Software Engineering (backend, frontend, DevOps), Data Science, Product Management, Design, Sales, Customer Success, Marketing, HR, Finance, and Legal. The company prioritizes diverse skill sets and values candidates who can build scalable, customer‑centric products.
How can I stand out as an applicant for Zendesk roles?
Tailor your résumé to highlight experience with cloud‑based SaaS products, demonstrate customer‑impact metrics, and showcase any open‑source contributions. Research Zendesk’s product suite, prepare to discuss how you would improve customer experience, and practice behavioral questions around inclusion, ownership and rapid iteration.

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