Jobs at Zoom Video Communications
1,009,988 open positions
Zoom Video Communications, founded in 2011 by Eric Yuan, has become the global standard for video conferencing. Its cloud‑based platform powers meetings, webinars, and virtual events for more than 300,000 customers worldwide. The company’s focus on low‑latency, high‑quality video and its integration with productivity tools like Microsoft Teams and Google Workspace keep it at the forefront of the collaboration market.
Zoom hires engineers, product managers, sales specialists, customer success leaders, and data scientists, among others. Candidates can expect rigorous technical interviews, a collaborative culture that rewards innovation, and opportunities to work on features that affect millions of users in real‑time. Remote‑first policies and strong emphasis on work‑life balance are common across all teams.
By browsing Zoom’s listings on Job Transparency, you gain access to verified salary ranges, employee reviews, and sentiment scores. This data lets you benchmark offers against peers, negotiate salaries with evidence, and gauge team culture before you apply. Transparent compensation information also helps you decide if Zoom’s pay structure aligns with your career goals.
Site Reliability Engineer - CloudOps
Company: Zoom
Location: Hinganghāt, India / Remote
Posted Jan 23, 2025
Zoom is seeking an experienced Site Reliability Engineer to join their CloudOps organization. The role involves building and evolving the Cloud Foundations Platform, enabling development teams to efficiently manage resources across a multi-cloud environment. The ideal candidate should have 5+ years of software engineering experience, with a focus on platform engineering and cloud infrastructure. They should be proficient in Infrastructure as Code (IaC) tools like Terraform, Python, and DevOps practices. Knowledge of containerization technologies, CI/CD pipelines, and agile development methodologies is also required. The role involves on-call shifts, incident management, and working after hours/weekends for application releases/deployments.
CX Sales Specialist (Tokyo Based)
Company: Zoom
Location: Tokyo, Japan
Posted Jan 23, 2025
This role involves growing adoption and deployment of Zoom Contact Center (CCaaS), Zoom Virtual Agent, and Zoom Engagement Management capabilities in Japan. The position is based in Tokyo and reports to the Head of CX Sales in Australia. The ideal candidate should have 10+ years of experience in telephony contact center sales, team leader experience, fluency in Business Japanese and English, and experience working with strategic enterprise accounts. The role involves leading others in product/services training, utilizing CRM tools, and traveling as needed. The position offers the opportunity to lead the charge in revolutionizing customer experience (CX) in Japan with cutting-edge technology, and to contribute to Zoom's global expansion.
Onboarding Customer Success Manager - LATAM - Workvivo
Company: Zoom
Location: Remote
Posted Jan 22, 2025
The Onboarding & CSM (LATAM) role is dedicated to delivering a best-in-class platform to enterprise level customers. The team focuses on delivering exceptional customer success and growth strategies across Latin America, with a structured hybrid approach and award-winning workplace culture.
Lead Product Manager - Scheduler
Company: Zoom
Location: Remote
Posted Jan 23, 2025
The Lead Product Manager for Zoom's Scheduler product will define and deliver an integrated product experience, aligning with Zoom's mission to connect people seamlessly. This role requires a strategic leader with cross-functional collaboration skills and deep understanding of productivity tools. The successful candidate will create cohesive user experiences, support a unified workflow, and drive customer satisfaction. The Zoom Scheduler team prioritizes user needs and works across departments to build innovative solutions. The role involves leading the product vision, strategy, and roadmap, managing product aspects from inception to launch, conducting industry analysis, user research, and data analysis, defining and tracking KPIs, partnering with engineering, design, and marketing, and collaborating with sales, support, and customer success teams.
Strategic Customer Success Manager, Workvivo - Ireland
Company: Zoom
Location: Remote
Posted Jan 23, 2025
Workvivo, a digital experience platform part of Zoom, is seeking an experienced B2B SaaS customer success professional with 8+ years in enterprise-level customer management. The role involves proactively managing onboarding programs, understanding customer motivators and strategic goals, and driving user adoption and renewal rates. Responsibilities also include facilitating workshops, conducting Executive Business Reviews, and engaging with Product and Engineering teams for continuous improvements. The company values a structured hybrid work approach, commitment to customer success, and fostering an inclusive work environment.
Account Executive, Major Accounts (Tokyo Based)
Company: Zoom
Location: Tokyo, Japan
Posted Jan 21, 2025
Zoom is seeking an Account Executive, Major Accounts in Tokyo to provide services to large business clients. The role involves managing a designated geographic area, engaging with specific companies, and pursuing inbound leads to acquire new business. The ideal candidate should have 8+ years of Account Executive experience in a Technology company, fluent verbal and written skills in Japanese, and experience in direct SaaS/Cloud sales. The candidate will work with large business clients in Japan, collaborating with cross-functional teams to ensure client satisfaction and success. The Zoom sales team is dynamic, focusing on delivering cutting-edge communication solutions worldwide through strategic partnerships and a customer-centric approach.
AI Software Engineer
Company: Zoom
Location: Hangzhou, China
Posted Jan 22, 2025
The job posting is for a role in designing and implementing core AI cloud services for real-time audio. The successful candidate will work closely with science and engineering teams to deliver scalable, real-time solutions for a global customer base. They should have a degree in computer science or a related field, 5+ years of professional software development experience, and hands-on experience with real-time communication protocols and machine learning applications. Proficiency in C++ and Python is required, along with strong communication skills. Bonus qualifications include experience with speech recognition/translation/synthesis engines, asynchronous networking, and deep learning frameworks. The company, Zoom, values diversity and inclusion, offering a variety of benefits to support employees' health and work-life balance.
AI 软件工程师
Company: Zoom
Location: Nanjing, China
Posted Jan 23, 2025
Zoom is seeking an enthusiastic AI Software Engineer to join their AI team. The role involves developing and enhancing AI software solutions, collaborating with cross-functional teams, and contributing to the direction of AI development. Key responsibilities include optimizing large language model training/inference systems, improving performance and efficiency, and developing AI solutions for complex problems. The ideal candidate should have extensive experience in software engineering, AI, or machine learning, proficiency in Python, Java, or C++, and a deep understanding of AI concepts, algorithms, and frameworks. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, and experience with GPT, LLaMa series, and model tuning are preferred. Zoom offers a structured hybrid work approach, competitive benefits, and a commitment to diversity and inclusion.
Account Executive - SMB(Based in Delhi NCR)
Company: Zoom
Location: Hinganghāt, India / Remote
Posted Jan 22, 2025
Zoom is looking for an Account Executive to create opportunities to sell their solutions to growing organizations in India. The team focuses on empowering mid-market organizations to discover additional solutions that will help expand their modern team collaboration. The company offers a structured hybrid approach, benefits program, and a diverse, inclusive environment.
Home Audio Video Integration Sales
Company: Performance Audio Video
Location: Phoenix, AZ
Posted Jan 22, 2025
Must actively, develop and grow your customer portfolio. Willingness to listen, learn and follow company policies. Must have Audio video experience.