✏️ Technical Writer, Cloud Technologies & Tools

Overview

Acho is building the next-gen cloud data platform for teams across industries to access their data assets with great functionalities and visibility. Today hundreds of business teams use Acho to transform their processes and unlock more value from their data. Team Acho is engineering-focused and collaborative. Backed by Y Combinator VCs and industry leaders we aim to solve some of the most complex problems in the data space today.

About the job

Technical writers on our team plan create and maintain educational content as an integral part of the engineering and user experience. The content is often in the form of online Q&A blogs product documentation and promotional materials. It may also be UI text sample codes videos or other educational materials. Regardless of the content medium technical writers are distinguished by their abilities to explain complex topics practically and comprehensively to their audiences.

As a Technical Writer on the Acho business and analytics team you’ll

Drive online visibility for Acho Cloud's products through SEO & SERP optimization

Have the opportunity to create processes and docs that will help scale the product to include events across Acho and beyond depending on users’ needs

Cover concepts tutorials quick-starts integrated developer tools APIs samples and leverage other types of content such as videos.

Drive documentation for Acho Cloud's products

Your core responsibilities include planning creating and maintaining technical content for internal or external audiences. Edit clarify and proofread technical content written by others and coach non-writers on ways to improve their writing skills. Manage complex documentation projects. Supplement developer documentation with relevant sample codes.

Qualifications

Bachelor's degree or equivalent practical experience. Experience in technical writing online publishing or product documentation. Experience in collaborating with software engineers daily.

Bachelor’s or Master's degree or equivalent professional experience in the business or STEM degrees

Analytical solid & data skills with SQL Python Matlab or R

Understanding of modern front-end markup (principally HTML and CSS).

Understanding of fundamental SEO & SERP concepts

Excellent English verbal and written presentation skills.

Website https://acho.io/