Supervisory Employee Support Programs Specialist (National Employee Support Programs Administrator)
Company
Department of Justice - Bureau of Prisons/Federal Prison System
Location
Washington, District of Columbia
Type
Full Time
Job Description
Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Duties
This position is located in the National Employee Wellness Branch, Human Resource Management Division (HRMD) within the Federal Bureau of Prisons (BOP).
Oversees major Bureau-wide employee support programs including the National Employee Assistance Program (EAP), National Correctional Support Teams (CST) Program, and the National Veterans Support Program.
Responsible for assessing and establishing the training needs of agency leadership to determine and develop appropriate curricula to promote an agency culture supportive of employee resilience and wellness.
Requirements
Conditions of employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
Selective Service Requirement: http://www.sss.gov
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
1. Meet CTAP or ICTAP eligibility criteria;
2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.
NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established category rating criteria.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
Qualifications
To be considered for the position, you must meet the following:
Basic Requirements:
A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences.
OR
B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above.
Evaluation of Education: Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester-hour requirement.
Evaluation of Experience: Experience must have been gained in (1)casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation.
AND
In addition to meeting the Basic Requirements, applicants must have the following:
Education: There is no substitution of education for specialized experience for this position.
OR
Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular knowledge, skills and abilities necessary to successfully perform the duties of the position, and must typically be in or related to the position to be filled.
Some examples of this qualifying experience are:
Experience with employee assistance operations, confidentiality requirements, and organizational consultation as it relates to understanding trauma, stress, and employee wellness.
Experience training peers, managing rosters, and responding to critical incidents within a correctional, law enforcement, or military setting.
Experience designing and evaluating employee support program initiatives across an organization.
Experience supporting service members with reintegration challenges based on familiarity with military culture and confidentiality.
Experience in training, leadership development, and culture-building within a correctional, law enforcement, or military setting.
Experience developing and delivering training on wellness, resilience, or leadership for a correctional, law enforcement, or military setting.
Experience with employee support compliance, reporting, and strategic planning for a correctional, law enforcement, or military setting.
If applicable, credit will be given for paid any unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.
Special Conditions of Employment Section:
Initial appointment to a supervisory/managerial position requires a one-year probationary period.
The incumbent is subject to geographic relocation to meet the needs of the agency.
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
Additional selections may be made if vacancies occur within the life of the certificate.
Current Federal Law Enforcement Employees:
A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II". If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.
If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment.
Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Date Posted
03/16/2026
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