Library Technician

Summary This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); CNRSE Naval Air Station Kingsville. The purpose of this position is to provide programming delivery, technical, and administrative support in Navy MWR main libraries, branch libraries, and resource centers. Learn more about this agency Duties MAJOR DUTIES AND RESPONSIBILITIES Duties include but not limited to: Library Programming Support (50%) - Researches library programming trends and implements these trends into the library programming schedule. - Creates, plans, promotes and executes educational, cultural and recreational library programs/events that include the Annual Summer Reading Program, early literacy programs, STEM and STEAM programs, and activities for patrons of all ages and diverse backgrounds in accordance with DoD and Navy Library Standards. -imh 10/25/24 - Coordinates with other MWR programmers to collaborate on program deliverables, identify target audiences, and ensure that program schedules align with other MWR and installation events. - Creates after-action reports to evaluate program successes and identify program weaknesses. - Adjusts program delivery models when weaknesses are identified. - Assists the Library Director/Library Program Manager with the development and execution of an installation-specific library program marketing plan. - Submits digital and print marketing requests to installation and/or regional marketing teams. - Creates cultural, seasonal, and educational library program book displays. - Completes and compiles weekly, monthly and quarterly program, facility and collection utilization reports. - Conducts library tours and orientations. - Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts. - Ensures programming spaces are cleaned and return to general usage areas after library programs are completed. Library Technical Support (35%) - Uses varied and advanced functions of databases, electronic resources and software applications to include Microsoft Applications, HQ approved Integrated Library Systems (ILS) / Library Management Systems (LMS) and other library program related technology applications. - Compiles bibliographic and product data to order library collection and programming materials. - Performs copy-cataloging by importing industry standard and DoD MWR Library Consortium approved bibliographic/product records. - Modifies imported bibliographic/product records to match the items on hand. - Repairs library materials that have minor damage by gluing spines, taping ripped pages, and cleaning audio-visual materials and equipment. - Ensures collection materials are properly displayed with accurate spine labels and barcodes. - Executes library collection weeding projects that are developed by library leadership. - Responds to customer requests for information by providing library reference support. - Processes Intra/Interlibrary loan requests. - Evaluates circulation and technical service policies, procedures, and processes. Recommends improvements. - Supports Library Assistants with Front Desk Operations so that Points of Service are staffed to fully support customer interactions. - If the library program is in a collocated program area, the incumbent shall maintain a knowledge of other programs' points of service. This task ensures that patrons may receive assistance from all MWR front desk team members. - Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices. - Troubleshoots difficult technology issues for patrons related to library applications and hardware. Library Administrative Support (15%) - Assists the library supervisor with monitoring library expenditures, account balances, and other financial records. - Procures library program related items per DOD / DON policies, procedures, and guidelines. - Ensures inventory control on all property pertinent to the operation of the library program and facility. - Completes required military and library trainings on time. - Mentors Library Assistants by serving as a staff trainer for virtual library resources' applications, Integrated Library Systems (ILS) / Library Management Systems (LMS) usage, customer service and front desk operations. - May act as a building monitor to ensure that building safety requirements are up-to-date. Requirements Conditions of employment Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms. Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. A valid State driver's license is required to operate motor vehicles. May be required to pass pre-employment examinations. You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Selective Service Registration is required for males born after 12/31/1959. Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Two years of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: - Knowledge of specific service operations for libraries that include library programming, technical services, and information services support. - Knowledge of a body of standardized library rules, procedures, and operations related to one or more library functions. - Knowledge of one or more automated databases associated with a specific library function to support office and library operations and produce a variety of documents and reports. - Knowledge of bibliographic data elements to include industry standard cataloging rules. - Knowledge of Navy MWR Library's mission. - Knowledge of other MWR programs and their purpose. - Knowledge of library specific technology devices that include computers, laptops, tablets, phones, and makerspace equipment. - Knowledge of library software applications that include electronic resources, integrated library systems, and mobile applications. - Knowledge of program marketing best practices. - Skill in providing excellent customer service. - Skill in the use of technology devices and software applications to include Microsoft Office applications. - Skill in creating documents, and spreadsheets. - Skill in reading comprehension and basic math. - Skill in creating presentations and public speaking. - Skill in accurate data entry. - Ability to work independently and as part of a team. - Ability to communicate both orally and in writing. - Ability to maintain a clear and accurate database. - Ability to establish partnerships and teams. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is in the Government interest When you perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. The Relocation Income Tax Allowance (RITA) may offset the impact of some of these taxes. For more information go to: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html. KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education Applicants may qualify using: Education Experience OR a combination of both Additional information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce. Overseas Benefits 10% Post Differential added to your basic pay Housing and Utilities provided at no cost to you Space Available flights (2 per year) to the USA (Jacksonville, FL) Renewal Agreement Travel (RAT) after two years of service Shopping benefits at the Navy Exchange and Commissary Current CNIC NAF employees are authorized return rights Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits