Boulder Data Center Manager

Summary NIST/OISM is seeking an IT Specialist (SYSADMN). Serving as a high-level expert responsible for the end-to-end planning, coordination, and execution of complex data center operations for NIST. Ensuring that mission-critical facilities and IT infrastructure remain reliable, secure, and efficient to support both NIST and broader federal agency requirements. This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates. Learn more about this agency Duties Working as an IT Specialist (Systems Administrator), you will support the computer facility operations in Boulder, Colorado and Gaithersburg Maryland sites, including responsibilities for multiple Boulder computer facilities, IT security, and server support. This position is critical in maintaining IT services to NIST and other government agencies. You will perform tasks such as: Maintaining daily computer facility operations and management, such as ensuring all equipment is operational and maintained within normal parameters. Interfacing with data center services customers and management for outreach, for equipment transitions, and for service disruptions. Physically making changes to the data centers, such as installing or removing data center electrical gear, power distribution units, IT equipment, and supporting infrastructure. Utilizing proper risk management tools to accomplish this task with minimum risk. Patching, auditing, securing, updating, and other IT security functions are expected of data center staff to meet government IT needs. Contributing to the Computer Facilities Operations training program, which will require working odd hours to train the Operations staff who all work shift work. Writing and updating existing Computer Facility Services Team procedures, documentation, and policies. Managing various projects as assigned, producing project management documentation, managing resources, and ensuring deliverables. Requirements Conditions of employment Please prepare a resume no longer than 2 pages; only the first 2 pages will be considered during the review process. Ensure your font is 11 points or larger and upload your resume as a .pdf document. This helps ensure your formatting looks exactly the way you intended. This position has physical requirements which include but may not be limited to: Heavy lifting, 45 pounds and over Moderate carrying, 15-44 pounds Reaching above the shoulder Use of fingers Both hands required Walking for 1 hour Standing for 1 hour Crawling for 1 hour Kneeling 1 hour Climbing, use of legs and arms Both legs required Operation of a crane, truck, tractor, or motor vehicle Ability to distinguish basic colors Ability to distinguish shades of colors Hearing (aid may be permitted) This position has environmental factors which include, but may not be limited to: Outside and inside Excessive heat Excessive cold Excessive dampness or chilling Constant noise Electrical energy Working on ladders or scaffolding Working below ground Working alone Protracted or irregular hours of work Other conditions of employment: U.S. Citizenship Males born after 12-31-59 must be registered for the Selective Service Suitable for Federal employment Bargaining Unit Position: No Qualifications Basic Requirements: This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience: ZP-III- In addition to the basic requirements, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-9 level (ZP-II at NIST). Specialized experience is defined as experience supporting IT equipment, hardware, and/or software support, or supporting cooling systems, including HVAC, electrical systems, or other infrastructure systems. Experience in the use of Microsoft Office or other enterprise office applications. OR 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree OR Ph.D. or equivalent doctoral degree Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration Education This position allows applicants to qualify with education. Transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required before a final offer of employment. Use of foreign education for qualifications. An accredited organization must evaluate education completed outside of the U.S. to ensure that it is comparable to education received in accredited institutions in the U.S. Click here to view a listing of accredited organizations from the Department of Education's website. A copy of the foreign education evaluation (containing the results with course-by-course listing) is required with your application. Additional information This position is covered under NIST's Alternative Personnel Management System (APMS), a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Learn more about the APMS here! We may share your application package with other selecting officials. Additional selections may be made through this vacancy. Click all links in this vacancy announcement to view additional information or instructions. You MUST select at least ONE ELIGIBILITY to be considered for this position. All documents submitted for this announcement must be legible to make qualification or eligibility determinations. A probationary period may be required. NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work. For more information, please visit our Careers website. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.