Custodial Worker Leader (Lead Housekeeper)

Summary This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging on Niagara Falls ARS, NY. The purpose of this position is to perform a variety of cleaning tasks associated with lodging operations. This is a Flexible position guaranteed 0 to 40 hrs./wk. May work up to 40 hrs/wk depending on need. Position requires working irregular schedules, to include weekends, holidays, and all shifts. Employees appointed to a Flexible category position are not eligible for benefits. Learn more about this agency Duties As a working leader, performs the following duties: Distributes and balances workload among employees. Observes work in progress, production, adherence to quality and safety standards. Instructs and trains new employees. Elevates unresolved employee complaints or operational issues to supervisor. Provides input on performance, progress, and disciplinary problems. Reports all repair and maintenance requirements according to established policy. Reports all safety violations to immediate supervisor. Updates computer database with room status, occupancy, check-outs and reports on housekeeping area. Ensures adequate stock of cleaning materials and equipment required to do the work. Assists custodial worker in selecting and using cleaning agents safely and cost effectively and instructs them in planning sequence of work. Performs custodial worker duties as time permits or as assigned by supervisor. Cleans guest rooms, storerooms, corridors, stairways, facilities and other areas. Scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. Washes walls, using powered wall washing machine. Vacuum cleans rugs, using heavy (industrial-type) vacuum cleaners. Adjusts, cleans, and oils these machines, and changes brushes, rollers, buffers, and other attachments on them. Washes and replaces venetian blinds, and washes ceiling fixtures and room partitions, using ladders and scaffolds. Moves heavy furniture, supplies, and equipment. Collects soiled linen and replaces with clean linen. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12922833 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. This position may require the incumbent to work nights, weekends, and holidays. Must be able to satisfactorily complete a pre-employment physical. The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/08/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Ability to lead three (3) or more custodial workers to accomplish housekeeping assignments. Must have functional experience and demonstrated knowledge of facility/equipment in housekeeping section and the ability to build teams and work with others. Must have experience in the proper use of cleaning and sanitizing solutions. Must be able to clean and make adjustments to powered cleaning equipment. Must be able to perform the full range of cleaning duties. Must be able to plan, coordinate, and time sequence steps needed to meet time constraints of work assignments. Experience and knowledge must have been gained either in a military lodging program or commercial hotel/motel. Must be able to follow oral or written instructions and speak English. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs IS NOT authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. This position will be eligible for the use of the fitness center, lodging, and many other NAF activities. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits