Intermediate Care Technician

Summary This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments. Learn more about this agency Duties Duties to include but are not limited to: Performs observation-based screening and collection of patient information in collaboration with licensed personnel. Assists licensed personnel with the delivery of care to patients with complex and specialized care needs. The incumbent will complete approved templates and tools, such as normal result notes and follow up treatment protocols established by the agency. The incumbent assists in behavioral/psychiatric situations in an outpatient setting. The incumbent assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in-person or virtual visits. The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes. The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing. Performs Vital Signs and Point of Care Testing. Performs treatments and interventions i.e. Foley coude' catheter insertions. Performs treatments and interventions i.e. Cryotherapy, incision & drainage, and suturing. Performs wound care i.e. bandaging, application of dressings, wound measurements and Photo-documentation of wounds. Performs 12-lead electrocardiograms. Recognize life threatening situations and act to correct these emergent situations according to established national or local protocols. The incumbent initiates cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED) once certified and where appropriate according to American Heart Association (AHA) protocols and policies. Observes patient status and keeps licensed personnel informed of any change in condition. Assisting with patient exams, structured interviews and screenings. Patient education within scope of care or while providing an intervention. Follow-up care Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging. Medication Administration Exp: intramuscular, oral, topical, eye drops, ear drops, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous, and intradermal. Conducts or assists with the training of personnel in if appropriately trained, certified and/or qualified, for example: facility formal preceptors and Telehealth Presenter (TCT) instructors. Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT);gait exams, and skin exams. Work Schedule: please confirm Position Description Title/PD#: Intermediate Care Technician/PD99968S, PD99363S, and PD99362S Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients. Promotion Potential: The selectee may be promoted to the full performance level GS-07 without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Requirements Conditions of employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Designated and/or random drug testing may be required May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? Individual Occupational Requirement (IOR): Per the Office of Personnel Management (OPM), there is an Individual Occupational Requirement (IOR) Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. GS-05 QUALIFICATIONS: Special Expereince: I have (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this Intermediate Care Technician position. Specialized experience includes: knowledge of the major body systems; knowledge of topographic anatomy; knowledge of diagnostic signs; knowledge of equipment and supplies. OR Education: I have successfully completed a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. OR Combination Education and Expereince: I have equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements for the position. GS-06 QUALIFICATIONS: Special Expereince: I have (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this Intermediate Care Technician position. Specialized experience includes: knowledge of the major body systems; knowledge of topographic anatomy; knowledge of diagnostic signs; skill in communication techniques and the operation of communications equipment to be able to accurately obtain and relay information to and from health care providers; knowledge of equipment and supplies. Education: I do NOT possess the experience as described in the above. GS-07 QUALIFICATIONS: Special Expereince: I have (1) year of specialized experience equivalent to the next lower grade level (GS-06) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this Intermediate Care Technician position. Specialized experience includes: knowledge of the major body systems knowledge of topographic anatomy; knowledge of diagnostic signs; skill in communication techniques and the operation of communications equipment to be able to accurately obtain and relay information to and from health care providers; knowledge of equipment and supplies; knowledge of the components of suicide risk assessment, warning signs, environmental safety and referral. OR Education: I have successfully completed one (1) year of graduate education related to the position at the next lower grade level. This education must have been obtained in an accredited college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that number cannot be obtained from the school, 18 semester hours will be considered an academic year of graduate study. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR Combination Education and Expereince: I have equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements for the position. This education must have been obtained in an accredited college or university. Only education beyond a one-half year (e.g. 6 months; 9 semester hours) of graduate level education may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. Additional information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.