IT Specialist (INET - Web Services)

Summary This position is part of the Southwestern Indian Polytechnic Institute (SIPI), Bureau of Indian Education (BIE), Department of the Interior (DOI). As a IT Specialist (INET - Web Services) you will be responsible for s to serve as the Webmaster providing website administrative services to meet the education goals and objectives of the College. Learn more about this agency Duties As an IT Specialist (INET), GS-2210-11, your typical work assignments may include the following under supervision: Serve as the web developer/webmaster for Southwestern Indian Polytechnic Institute. Provide guidance on the most appropriate methods for delivering information via the Internet and for optimization of workstation for web page development. Trouble-shoot internet network access anomalies and coordinates with members of IT staff to resolve Internet problems. Develop and maintains a proactive plan for current and future Internet presence based on promotional, presentation, and information of the College's academic, programs, and operational needs, objectives and goals. Ensure website meets all regulatory and operational security requirements. Assist users in resolving technical computer problems and malfunctions and provide customer and network account support. Requirements Conditions of employment Be sure to read the 'How to Apply' and 'Required Documents' Sections. U.S. Citizenship is required. A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. As a condition of employment, you will be required to serve a 2-year trial or 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. If you are a male applicant born after 12/31/1959, you are required to register under the Military Selective Service Act and the Defense Authorization Act of 1986, in order to be eligible for appointment to this agency. Driving Requirement (Required only at time of appointment): Incumbent may be required, as an incidental duty, to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver's license is required. Term Appointments do not confer competitive /permanent status (5 CFR Part 316). Qualifications Basic Individual Occupational Requirement GS-11 Grade Level: This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Graduate Education: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. All academic degrees and coursework must be from accredited or pre-accredited institutions. (Note: If using education to qualify transcripts are required.) OR Experience: Experience must include IT-related experience that demonstrates each of the following four competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations AND Specialized Experience: You must possess one year of specialized experience equivalent to at least the GS-09 level. Specialized experience for this position is defined as: Serving as a web developer or webmaster for an organization; providing guidance on effective methods for delivering information via the Internet and optimizing workstations for web page development; troubleshooting web server or network access issues and coordinating with IT staff and hosting providers to resolve website access and content-loading problems; developing and maintaining a proactive plan for the organization's current and future Internet presence aligned with promotional, informational, and operational needs; and delivering virtual and in-person training to content providers on website posting standards and procedures. All qualification requirements must be met by the closing date of this announcement. Education This position does not have a positive education requirement at this grade level. Therefore, no transcripts are required unless using education to meet the basic individual occupational requirement. EDUCATION: Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, credit hours, major, and grade-point average or class ranking, degree and date awarded. All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education (DOE). Applicants are responsible for providing documentation that the educational requirements have been met. To qualify based on education you must submit a legible copy of your transcripts. Official transcripts are required upon selection if you qualified based on education. Education must have been obtained from an accredited or pre-accredited institution recognized by the U.S. DOE (click here) in order for it to be credited towards qualifications. Education completed in foreign colleges or universities may be used to meet the above requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the U.S. (click here). Additional information Initial appointments to the competitive or excepted service: The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Bargaining Unit Status: Position is covered by Bargaining Unit/Union - Federation of Indian Service Employees, American Federation of Teachers Local 4521. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Documentation: The CTAP/ICTAP provides placement assistance (click here for more details, here for DOI's policy) to permanent Federal civilian employees who are surplus, displaced, or involuntarily separated. Applicants claiming eligibility must submit a 1) copy of their most recent performance appraisal, 2) proof of eligibility, 3) most current SF-50 noting position, grade level, and duty location with their application. To be considered, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. Veterans' Preference: If you are a Veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (member 4 copy) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15 plus the proof required by that form. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.