HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS) NF-04

Job Description

Summary It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date. Learn more about this agency Duties Serves as a Human Resources Specialist (Employee Benefits) for the US Army NAF Benefits Office. Represents the Army NAF plans as subject matter expert providing guidance and consultation to agencies, employees, former employees, annuitants, survivors, and eligible family members regarding retirement, insurance, and health benefits. Responsible for examining and adjudicating pensions and benefits. Audits eligibility, creditable service and contribution records of employees to calculate benefits as authorized under the appropriate plan provisions. Coordinates with other Army and Department of Defense agencies and military services as required to verify creditable military and civilian government service. Process and authorizes claims for benefits, such as refunds, annuities, military service credit, retroactive service credit and service credit under Portability of Benefits statutes. Adjudicates post-retirement, medical, 401k, life and portee Army benefits based on appropriate plan eligibility criteria for active and post-retirement benefits. Participates in special projects related to the technical support of the division and the services rendered to the customers. Requirements Conditions of employment Direct Deposit and Social Security Card are required upon appointment Meet qualification/eligibility/background requirements for this position Satisfactory completion of employment verification (E-Verify) check One year probationary period may be required A valid passport may be required for overseas travel Qualifications RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Progressive Human Resource (HR) experience which demonstrates an acquired knowledge of the theories, principles, practices and techniques of the work to be perform. Demonstrated verbal and written communications skills to convey a wide variety of information to audiences, and the ability to perform office automation functions. The related work experience must have been equivalent in difficulty and complexity to the next lower grade level. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. Demonstrated experience monitoring the implementation and operations of automated systems used to administer benefits programs. Experience managing more than one benefit program (i.e. health insurance, life insurance, retirements, 401K and flexible spending accounts.) All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Education Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here. Additional information A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Review our benefits
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Date Posted

03/28/2026

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