Job Description
DescriptionPOSITION SUMMARY: In accordance with the CSVMG policies and procedures collaborates with
patients using clear and concise communication of financial liability and utilizing thoughtful
judgment and decision making to ensure that all opportunities or resources have been pursued for
reimbursement of services rendered. Counsels patients on financial account, requests and collects
payments, establishes payment arrangements in accordance with CSVMG policies and determines
eligibility for financial assistance as appropriate. Interacts with outside billing agency to
resolve reimbursement issues. Communicates politely, effectively and respectfully of all the
programs available for financial assistance within the community and the hospital for patient
assistance. Responsible for maintaining communication utilizing the CSVMG computer software system
for data entry of patient financial information and arrangements.
Provide a high level of
customer service. Major duties include verifying insurance benefits for requested procedures and
medications, confirming and obtaining appropriate authorization for office visits, procedures,
chemotherapy, etc.,RequirementsMINIMUM QUALIFICATIONS:
EDUCATION: High School diploma or equivalent
required.
CERTIFICATION/LICENSES: N/A
SKILLS:
EXPERIENCE: Three years experience in physician
practice setting with knowledge of clinical care and claims process
NATURE OF
SUPERVISION:
-Responsible to: Manager, Cancer Center
ENVIRONMENT:
-Bloodborne pathogen:
A
Tasks/activities do not entail predictable or unpredictable exposure to blood or other body fluids
to which universal precautions apply.
PHYSICAL REQUIREMENTS: Long periods of sitting at times,
great deal of walking to support patient care activities. Keyboard usage with sound ergonomic
principles. Must be flexible in work schedule.
Additional Information:
- Specialty: Billing and Insurance Specialist
- Location: 455 St Michaels DriveSanta Fe, New Mexico 87505
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.