Training Logistics Coordinator - Converge Clinical Informatics

DescriptionSummary: The Training Logistics Coordinator is responsible for onboarding and implementation role analysis, LMS (Learning Management System) management, and classrooms including reservations, registration, end user transcripts, CME credits, completion certificates, and general classroom readiness – in-person and virtual.  Responsibilities: LMS course generation, role analysis and learning assignments, scheduling classrooms, trainers, and supportOversee classroom and LMS maintenance through accurate record-keeping Orient and support Training Logistics Coordinators in day to day activities and provide Train-the-Trainer sessions as needed for various workflows and tasksAdhere to guidelines associated with identity management, security, policy, and procedure Collaborate with Lead Credentialed Trainers and Principal Trainers to schedule and assign coverage for classes and support Ticket management for training support and troubleshooting including on call services (approximately one week every other month)Attend meetings, produce deliverables on time, and escalate issues or concerns appropriatelyExceptional organizational and communication skills are required Shared inbox management and correspondenceFunction as an advocate for operational stakeholders and end users by relaying issues or opportunities for improvement to appropriate leaders Perform other job duties as assigned by management Requirements: Bachelor’s degree or 4 years of clinical/technical application experience preferred.Two+ years of experience with an LMS within the healthcare industry preferred.Expert knowledge of Epic training programs and the healthcare industry is requiredTwo+ years of experience as a Training Logistics Coordinator is requiredProven track record of successfully delivering projects on-time and within budgetExpert knowledge of Epic training programs and the healthcare industry is requiredTwo+ years of experience as a Training Logistics Coordinator is requiredProven track record of successfully delivering projects on-time and within budgetExperience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, Word, Excel, Visio, and ProjectExperience with any industry LMS is requiredEpic Certification and current NVTs (New Version Training) for one or more application is preferred.  Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Additional Information: - Specialty: Information Technology - Location: 536 South BeckhamTyler, Texas 75702 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.