2024044 Senior User Experience Researcher

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before in our 175-year history. Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
Deere & Company is seeking a Senior User Experience Researcher in Moline, IL with the following requirements: Master's degree in Automotive Systems Engineering, Human Factors, Cognitive Psychology, or a closely related field plus 3 years related experience. Required skills: Performing discovery activities to develop deep customer understanding, reveal pain points for users, and define research questions when investigating user behaviors in Automation & Autonomy projects (2 yrs); Planning user research studies and selecting appropriate metrics through literature review, UX principles & best practices (2 yrs); Collecting user data across the customer journey using different research methods to include usability testing, contextual inquiry, card sorting, heuristic evaluations and task analysis (3 yrs); Analyzing complex user data and performing significance testing by using research software including survey tools and data analysis packages (3 yrs); Writing formal research reports and presenting results to leadership and stakeholders with observations & insights along with action items (3 yrs); Use of psychophysiological metrics including Eye-Tracking, in validating pre-production HMI design concepts (2 yrs); Working within an iterative, user-centric design process and be able to perform research activities like usability testing, triage from previous findings and provide design recommendations (3 yrs); Conducting remote usability testing and interviews on a virtual setup like Teams, Skype meetings (2 yrs); Partnering with UX Designers and Product Managers to bring research findings to life in the form of new or improved solutions (3 yrs). This is a 100% remote position. 20% domestic travel is required.
Please apply on-line at www.JohnDeere.com/USJobs and search for Job Posting Number 2024044.
John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.