2025 Intern - Customer Success

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As an Adobe Intern, you'll access socials, corporate social responsibility events, learning and networking opportunities! You'll also be assigned a dedicated Manager to support you throughout your time within the business.

• Location: Paris, France
• Duration: 6 months
• Start date: 15th of May 2025
• End date: 14th of November 2025
• Applications open between 14th of October until 8th of November 2024.
• Eligibility: Open to all BAC+5 // Masters 2 students who are graduating in 2025.

About the team :

We are currently recruiting young results-oriented customer success professionals to join an established and diverse Customer Success team in one of the World's best workplaces. You will be working with some exceptional people to help Adobe build a strong vibrant brand! A strong passion for digital and customer success is a prerequisite for any of these roles, which can be the first step of a Customer Success Career Path within Adobe.

Interns will be assigned to the EMEA Customer Success Team based in Paris.

The challenge:

• Ability to navigate within all levels of Adobe and customer organizations, identifying decision-makers, and building long-term customer relationships by establishing trust and credibility.
• Ability to manage our customer post-sales experience driving adoption and accelerating value for our accounts.
• Ability to challenge the status quo to help drive innovation across the business and to be challenged by Top Management.
• Desire to help the Customer Success Team gather internal Data and to ensure regular reporting.
• Desire to work on EMEA transformational initiatives.

Profile & Requirements:

• Fluent in English and French
• 6-month internship starting: May 2024
• Candidates should be pursuing a Master's Degree in Sales/Management/Marketing Digital
• Highly motivated and professional with excellent communication skills, confident and goal-oriented.
• Must have high ethics, integrity, and humility with a desire to operate as part of a team.
• Knowledge of the software industry and/or digital marketing would be a plus.

What to expect from the recruitment process:

All applications will be reviewed after the closing date, so please approach the process with perseverance. Our selection process typically consists of 2 stages as follows:

• On-demand video interview.
• Assessment day: (30 minutes panel interview + 45 minutes Soft Skills Interview with the Hiring Manager).

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.