Data Analytics Manager

Summary The USPS OIG is seeking a highly qualified applicant to fill our Data Analytics Manager position within the Research and Insights Solution Center (RISC), Analytics Development and Delivery Directorate, located in Arlington VA. Bring your skills and voice to our team! Learn more about this agency Duties The RISC Chief Data Office sits at the intersection of innovation and integrity. We empower auditors, agents, and stakeholders by transforming massive, disparate datasets into actionable intelligence. From generating investigative products to uncovering critical operational insights, our team uses advanced analytical methods to address the organization's toughest challenges. As a Data Analytics Manager, you will spearhead a high-impact technical team dedicated to supporting the oversight of the Postal Service. You will lead the charge in using data and advanced analytics to uncover fraud, waste, and abuse by transforming complex operational and desperate data into actionable investigative and audit insights. By overseeing the development of sophisticated dashboards and models, you will empower, inform, and facilitate our oversight activities. We are looking for a leader who doesn't just oversee analytics activities but fosters a culture of innovation and cooperation across the agency. Key Responsibilities: Strategic Leadership: Direct all activities for a specialized analytics team focused on detecting fraud, waste, and abuse within Postal Service operations. Technical Oversight: Manage the end-to-end creation of advanced analytical reports and interactive products using cutting-edge technology. Insight Delivery: Translate complex datasets and business processes into clear, visual narratives that drive results for investigative and audit teams. Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 04/09/2026 will be considered. The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience. This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $150,610.00 - $193,790.00. The salary figures include locality pay. Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations. Drive Innovation: Influence senior leadership to adopt modern analytical approaches, new projects, and data-driven strategies. Strategic Oversight: Direct the implementation of agency-wide goals and objectives through the management of technical staff and resources. Stakeholder Liaison: Maintain and leverage strategic partnerships with internal offices and external agencies to ensure cross-functional alignment. Day-to-Day Execution: Lead daily analytics operations, fostering collaboration across teams to ensure the delivery of high-quality products and services. Policy Expertise: Serve as the authoritative advisor on analytical concepts, interpreting complex policies and developing best practices for investigative and audit analysis. Regulatory Insight: Provide expert assessment on the application of federal laws regarding the collection, evaluation, and dissemination of data and related insights. Advanced Analytics: Oversee the development of analytical models, reports, and tools designed to detect fraud and inefficiencies, identify trends, and isolate statistical outliers. Quality Control: Review all teamwork products to ensure the application of sound project management principles, technical accuracy, and strict adherence to agency procedures and program guidelines. Requirements Conditions of employment Must be a U.S. citizen Must be able to pass a drug screening Must be able to pass a background investigation Must be able to obtain and maintain Moderate Background Investigation security clearance Must be able to obtain and maintain a government-issued credit card May be required to successfully complete a 12-month probationary period Qualifications MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below. Bachelor's Degree from an accredited college or university AND Must have experience as a manager/supervisor responsible for establishing work plans and/or directly supervising a staff of subordinates. AND At least 5 years of specialized experience in the research and development of complex data analytics projects and/or investigative analyses. DESIRABLE QUALIFICATIONS Advanced Degree from an accredited college or university Professional Certification(s) in the areas of fraud and/or data analytics Knowledge of Postal Service operations EVALUATION FACTORS You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume. Expertise in applying Agile or other project management methodologies to plan, prioritize, and execute complex data analytics activities. Experience leading the development and deployment of analytics products and solutions applying data mining, data warehousing, database management, and data science principles. Demonstrated experience in managing multidisciplinary teams, with a focus on optimizing staff utilization, fostering professional growth, and resolving personnel issues. Proven ability to diagnose complex technical or administrative challenges and implement scalable, resource-efficient solutions. Exceptional ability to synthesize complex data and information into clear oral, written, and visual narratives for senior management and diverse stakeholders. You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor. Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration. Education Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications. Additional information Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs: As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025. Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/. We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well.For more information about these programs visit: https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/ Retirement and Thrift Savings. For more information about these programs see https://www.opm.gov/retirement-center/ and tsp.gov/. Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs. Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service. Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not). This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to [email protected]. The decision on granting an accommodation request will be made on a case-by-case basis. For further information, please refer to our website at: https://www.uspsoig.gov/frequently-asked-questions Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.