FFSP Family Advocacy Program (FAP) Assistant
Company
Department of the Navy - Commander, Navy Installations Command
Location
Coronado, CA
Type
Full Time
Job Description
Summary
This position is assigned to the Family Readiness Division; Fleet and Family Support Program (FFSP) Section; Commander, Navy Installations Command (CNIC); Navy Region Southwest (NRSW); Naval Base San Diego (NBSD). The primary purpose of this position is to provide comprehensive administrative support for the Family Advocacy Program. This includes providing administrative support to assist with the overall case management of domestic abuse and child abuse/neglect allegations at the installation.
Duties
Incident Determination Committee Meeting Duties and Responsibilities
Assists Family Advocacy Representative (FAR) and/or Clinical Supervisor with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented and ensures correct and accurate client information presented to the IDC.
Notifies law enforcement, medical, legal and command IDC members of meeting location, times, and agenda. Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements.
Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria. Tracks required training certificates and appointment letters for primary and alternative members of the IDC.
Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy. Assists FAP Case Manager with uploading required IDC documents to the client record in accordance with applicable policies and certification standards.
Ensures accuracy in non-native documents uploaded into record system to protect client privacy. Develops and maintains contact list for command and collateral IDC members to assist FAP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect.
Clinical Case Staff Meeting Duties and Responsibilities
Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations.
General Duties and Responsibilities
Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements.
Conducts standardized record keeping and performs quality assurance in accordance with established accreditation standards for specific administrative requirements.
Performs data entry for various program services database. Records comprehensive meeting minutes. Schedules the Family Advocacy Committee (FAC) quarterly meetings and sends notification to FAC members, prepares agenda and meeting space, at the direction of FAR or Clinical Supervisor.
Reserves meeting space for FAP program responsibilities to include IDC, CCSM, FAC, and treatment group or class space.
Assists with maintaining and organizing records of FAP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs). Prepares resource binders, maintaining logs, minutes, appointment letters, and agendas as required, per Navy Certification Standards.
Revamps forms, updates templates as appropriate/requested, and assists with creating tracking systems for data purposes for the FAP. As authorized, assists FAR with preparing monthly reports for quality assurance reviews and in response to regional and headquarters level taskers.
Supports site outreach activities by maintaining resources and may accompany other FAP staff on outreach activities as appropriate. Supports FAP staff with awareness month activities, as directed. Maintains running log of office supplies and resources needed to support the FAP, in coordination with the FAR.
Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Serves as mandated reporter of suspected domestic violence, suspected child abuse/neglect and child sexual abuse cases.
Requirements
Conditions of employment
Must be able to obtain and maintain a Secret Security Clearance.
Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Hours of duty may vary depending on mission needs and may require some evenings and weekends.
Qualifications
Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position.
Knowledge of military organization, missions, lifestyles, and situations, which can contribute to family stress, problems, and crisis-situations.
Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse. Knowledge of and skill in English grammar and usage.
Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided.
Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments.
Skill in the use a personal computer and a variety of software programs to facilitate work assignments.
Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP.
Skill in oral and written communication in order to prepare administrative forms and letters related to the FAP/IDC/CCSM and information to Commanders.
Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately.
Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments.
Education
This position is not in a positive education series.
Additional information
Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required.
https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Date Posted
03/05/2026
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