Recreation Assistant (Hillberg and Otter Lake)

Summary About the position: This position is Non-Appropriated Fund (NAF) and will be assigned to Outdoor Recreation Hillberg and Otter Lake on Joint Base Elmendorf-Richardson, AK. This is a not to exceed (NTE) position of 30-Sep-2026. This position is also Flexible, meaning you are guaranteed a minimum of 0 hours per week to a maximum of 40 hours per week. Your schedule will depend on needs of the facility. Learn more about this agency Duties This position is assigned to the Community Services Flight, supporting Outdoor Recreation operations. Primary duties are performed at Otter Lake (including Warrior Xtreme Paintball) and/or Hillberg Ski Area, depending on seasonal operations and scheduling requirements. Performs and/or assists in the daily operation, customer service, and maintenance of assigned recreational facilities. Types of duties include, but are not limited to, the following: Customer Service & Transactions: Processes cash and credit card transactions accurately using point-of-sale systems (i.e.,RecTrac). Answers phones, responds to customer inquiries, and receives and resolves minor customer complaints. Equipment & Facility Operations (Otter Lake/Paintball): Issues lake boats, cabins, and paintball equipment. Assists in booking and maintaining the Otter Lake Lodge, campsites, and paintball course. Demonstrates safety and conservation techniques, as well as proper equipment usage for activities like boating and paintballing. Inspects facilities and ensures cabins, boats, and equipment are vacated/returned in good order. Maintains recreation area grounds. Equipment & Facility Operations (Hillberg Ski Area): Issues lift tickets and rental equipment (skis, snowboards, boots, poles, helmets). Completes rental forms and provides general instruction on equipment safety and use. Inspects returned rental equipment for damage. Performs repairs, waxing, and binding release tests on rental equipment. Sells, maintains, and restocks pro shop inventory. Maintains cleanliness of the lodge. General Support: Sets up facilities for various activities and special events. Possesses a practical knowledge of the rules and procedures of the activities offered. Inspects facilities and equipment for security and general conditions. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12954232 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/12/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Practical knowledge and/or experience of recreational activities, equipment, rules, and procedures related to outdoor recreation (e.g., boating, skiing/snowboarding, paintball). Experience in customer service and cash handling using a point-of-sale system is highly preferred. Must possess the ability to communicate effectively and instruct patrons on basic equipment usage and safety. Must be able to obtain and maintain a favorable Tier 1 background investigation as a condition of employment. Must possess a valid driver's license. May be required to work an uncommon tour of duty, including evenings, weekends, and holidays, to support seasonal operations. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non-Appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits