Lead Dispatcher (Public Safety)

Summary This position is located with the Bureau of Indian Affairs, District 3-Uintah and Ouray Agency in Fort Duchesne, Utah. This position is also open under Merit Promotion announcement ST-26-12972876-CAWV-SM. You must apply to each announcement separately if you wish to be considered under both recruitment methods. Learn more about this agency Duties As Lead Dispatcher (Public Safety), GS-2151, your typical work assignments may include, but not limited to: Operates a multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching. Operates within a number of public safety computer networks and NCIC/NLETS. Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel. Records and maintains all radio transmissions and significant telephone situations. Determines priority of response and initiates appropriate response of law enforcement. Gather all pertinent information for the call to determine whether it requires dispatching a vehicle, vessel or aircraft. Performs general communications center duties such as filing, typing, copying, scanning, maintaining updated information, shredding of designated paper work, or providing copies of case incident reports to authorized individual or entities. Planning, organizing, coordinating, and facilitating of the technical and program work of the Dispatch Center. Provides overview and quality control of the work of the team to ensure that technical requirements and specifications are met. As shift lead and senior technical dispatcher, coaches and leads the efforts of the team. Requirements Conditions of employment U.S. Citizenship Required As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. Selectee is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4-year period immediately preceding submittal of GSA Form 3607. Drug Testing. This position is subject to both pre-employment and random drug testing as a condition of employment. Applicants will not be appointed to the position if a verified positive drug test is received. Qualifications EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards) To qualify for the GS-07 grade level, you must have one-year specialized experience at or equivalent to the GS-06 grade level performing the following: 1) serving as a senior operator to receive and transmit law enforcement communications on a multi-frequency radio network; 2) navigating the National Crime Information Center (NCIC) database; and 3) maintaining records of radio transactions, law enforcement actions, and reports. PHYSICAL REQUIREMENTS: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee" meaning he/she is required to work most holidays, report for duty during adverse weather conditions and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work rotating shift work and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds, i.e., boxes that contain 10 reams of typing paper (5,000 sheets of paper). WORK ENVIRONMENT: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. All qualification requirements must be met by the closing date of this announcement. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date. Education This job does not have an education qualification requirement. Additional information The full performance level of this position is None. The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your [probationary period -OR- trial period] your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.