Medical Support Assistant (Family Advocacy Program/Office Automation)

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position is located at US Army Medical Activity Blanchfield Army Community Hospital at Fort Campbell. Learn more about this agency Duties Provide clerical/administrative and automation support for FAP and/or Social Work Services using multiple computer systems and technologies. Maintain records and information directories and assembles records in sequential and chronological order. Control a filing system of open and closed records for the Family Advocacy Program. Provide assistance in the management, evaluation, and reporting of child and intimate partner abuse cases. Receive reports of child or intimate partner abuse and assists reporting person or agency in providing pertinent and concise information necessary for risk assessment and timely intervention to prevent further violence. Requirements Conditions of employment You will be required to provide proof of U.S. Citizenship. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. One year trial/probationary period may be required. Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position is subject to annual seasonal influenza vaccinations. Applicants tentatively selected for this position will be required to sign a statement consenting to seasonal influenza vaccinations or must provide a recognized exemption. Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position. A pre-placement medical examination is required. This position is an Inclement Weather Essential position. This position requires Temporary Duty (TDY) or business travel approximately 5% of the time away from your permanent duty station. This position may require incumbent to perform call duties; work overtime to include weekends and federal holidays, out of cycle, or unscheduled training or on an emergency basis. This position will require the incumbent to work evenings/nights; rotating shifts, extended hours or other schedules common to hospital operations. This position has been designated "Mission Essential". This position requires the incumbent to be subject to a Central Registry Check for the Department of Defense Child and Domestic Abuse Reporting System. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: working in a clinical setting maintaining personnel records; maintaining accountability of active and inactive files and records to reflect the status and statistical data; receiving telephone calls and visitors, and processing of medical information. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional information Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Medical Career Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits