360° Insights Business Management Lead

360° Insights Business Management Lead

We are seeking a highly motivated and dynamic individual, a go-getter to lead portfolio governance, reporting, and to manage holistic value proposition working across RWMDCT (Retirement, Wealth, Marketing, and Digital Client technology), and business, and corporate leadership teams to deliver on collective goals. This individual is responsible for executing and leading all C-Suite governance and reporting to proactively manage our delivery and execution for an extra-large size and complex portfolio (e.g., Monthly operating reviews, Quarterly Business Reviews, CIO metrics including scorecards, financials, operations, agile, workforce, risk). Play a pivotal role in supporting the leadership team by managing high-touch internal and external engagements / stakeholders by developing and managing story boards and related collaterals (product roadmaps, client engagement playbooks, executive committee events/offsites/conferences, C-Suite presentations, reports etc.). Responsible for providing strategic and operational support, ensuring seamless communication, and orchestrating and executing various projects with a proactive and results-driven mindset.

Key Responsibilities and Duties

• Lead strategic portfolio governance/reporting, design and monitor health metrics, and drive operating process efficiencies to realize maximum value for an extra-large and complex portfolio.
• Execute and lead all C-Suite governance and reporting for RWMDCT and implement best practices, governance structure, tools, and platforms to streamline the reporting life cycle while providing transparency and superb support to the team.
• Prepare and deliver executive-level communications, presentations, storytelling narratives, and reports.
• Design and monitor success metrics / scorecards and related governance to ensure effective operational execution to drive continuous improvement.
• Support stakeholder management and alignment across major governance forums e.g., monthly / quarterly business operating reviews.
• Take ownership of various strategic initiatives, ensuring they are completed on time and within budget.
• Manage high-touch internal and external engagements: Executive meetings, Client meetings etc.
• Lead by example, demonstrating a strong work ethic and a can-do attitude.
• Exceptional organizational skills, and expertise in managing multiple critical deliverables, working with tight deadlines and proven experience in delivering outcomes aligned to the group's goals.
• Strong interpersonal skills with ability to build relationships, influence and collaborate internally and externally, at all organizational levels.
• Thrives in busy, highly matrixed, frequently changing/ambiguous environments.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

9IC

Required:

• 5+ years of technology and business management experience

• 3+ years of hands-on technology portfolio governance/management/reporting experience in large organizations
• Experience partnering with Executive Leadership/C-Suite and Finance, HR, and Tech leadership

Preferred:

• Prior chief of staff responsibilities preferred
• Technology background preferred
• Financial Services background preferred
• Strong verbal and written communication

Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Base Pay Range: $120,000/yr. - $193,700/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

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