Realtime Captioner - Mid to Experienced Level (Maryland)

Summary Realtime Captioners serve as one of the focal points by facilitating communication and providing expertise in the field of captioning. They are on the front lines of delivering the best in customer service, technical support, administrative and management services in mission and support fields. Organizations require a myriad of assistance with the coordination of reasonable accommodations for their operational products and services. Duties The Office of Reasonable Accommodation Services (ORAS) has an immediate opening for Realtime Captioners to provide Communication Access Realtime Translation (CART) services and live event captioning services for Deaf and Hard of Hearing (DHH) employees. The incumbent will: -Plan, organize, and implement Communication Access Realtime Translation (CART) services; caption complex subject matter in a variety of classified, highly technical, sensitive and unique situations as well as training and informational discussions for various disciplines and personnel to include Engineers, Mathematicians and Computer Scientists. -Exhibit discretion and professionalism. -Conduct Local travel may be required to provide accommodations. If needed: -Suggest best practice solutions to problems/issues involving DHH employees -Support other programs and services provided by ORAA -Maintain accurate and timely accounting of assignments Requirements Conditions of employment All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Qualifications FULL PERFORMANCE Entry is with a Realtime Captioning certification plus one of the following: high school diploma or GED plus 7 years of relevant experience; or an Associate's degree plus 5 years of relevant experience; or a Bachelor's degree plus 3 years of relevant experience; or a Master's degree plus 1 year of relevant experience, or a Doctoral degree plus 1 year of relevant experience. Relevant experience must include one or more of the following: live broadcast captioning or Communications Access Realtime Translation (CART). This experience must include providing speech-to-text in realtime, using specialized captioning software and equipment. Experience may include realtime court reporting. SENIOR Entry is with a Realtime Captioning certification plus one of the following: high school diploma or GED plus 10 years of relevant experience; or an Associate's degree plus 8 years of relevant experience; or a Bachelor's degree plus 6 years of relevant experience; or a Master's degree plus 4 year of relevant experience, or a Doctoral degree plus 2 years of relevant experience. Relevant experience must include one or more of the following: live broadcast captioning or Communications Access Realtime Translation (CART). This experience must include providing speech-to-text in realtime, using specialized captioning software and equipment. Additional experience may also include one or more of the following: realtime court reporting, providing oversight of captioning services, coordination of implementation of CART services, taking on a leadership role, or Education The qualifications listed are the minimum acceptable to be considered for the position. A degree in any field is acceptable. Certification must be in Realtime Captioning (for example, NCRA Certified Realtime Captioner; NVRA Registered Broadcast Captioner or Registered CART Provider; NCSP, NER-Certified Speech-to-Text Provider). Additional information Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Salary Range: $84,601 - $185,234 (Full Performance, Senior) Salary range varies by location, work level, and relevant experience to the position. Training will be provided based on the selectee's needs and experience. Benefits: NSA offers a comprehensive benefits package. Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible). Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.