Investigative Support Assistant

Summary As an Investigative Support Assistant at the GS-1802-6, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission (EEOC). In this role, you will provide administrative and clerical support to EEOC investigators and staff who handle cases for the nation's lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination. Learn more about this agency Duties Assists investigators in developing a variety of evidentiary materials related to charges. Receives telephone calls and office visits from individuals and their representatives seeking information regarding filing charges/complaints of discrimination. Interviews charging parties/complainants and witnesses. Obtains relevant information concerning allegations of employment discrimination and provides information to individuals regarding allegations. Secures needed information to process inquiries and charges of discrimination and documents information received. With supervisory assistance, defines problems and identifies relevant facts. Reviews information regarding jurisdiction and timeliness, the basis of discrimination, and standing under the laws governing employment discrimination complaints, and reports findings to supervisor. Follows-up with charging parties/complainants, when necessary, to secure additional information. Types a variety of materials, such as memoranda, letters, charges, reports, and other related documents into final form. Requirements Conditions of employment Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Qualifications For the GS-6: You must have one year of specialized experience equivalent to the GS-05 level in the federal service. Specialized experience is defined as performing clerical and administrative support duties, such as receiving telephone calls and providing information; filing; scheduling meetings; preparing meeting minutes; generating reports; reviewing and processing correspondence; typing and producing memoranda and other documents; and maintaining reports and standard operating procedures. Experience also includes tracking, documenting, gathering, and compiling records. Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This job does not have an education qualification requirement. Additional information Relocation expenses will not be paid. This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125. You will be expected to report to the duty station listed on this announcement. This job opportunity announcement may be used to fill additional similar vacancies across the EEOC. If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https://www.fedshirevets.gov/job-seekers/veterans-preference/#content). Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration) All employees of the federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. TTY users may contact us via the Federal Relay Service, 1-800-877-8339. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.