Coffee Shop Manager

Summary About the position: This is a Regular Full-Time (RFT) position, scheduled 20-35 hours per week with benefits, and annual/sick leave. The schedule can include evenings, weekends, and possible holidays. Duties Responsible for managing daily coffee shop operations to include staffing, funds control, ordering subsistence and specialty beverages, and inventory management. Responsible for processing all paperwork related to inventory, purchasing, scheduling, payroll, personnel actions, disciplinary actions, performance appraisals, and performance awards. Provides supervision, training, guidance, and instructions to all coffee shop employees. Ensures employees are trained to prepare all specialty drinks within Starbucks' guidelines. Trains staff to prepare take-out coffee packages for special events. Implements food handling and customer service training and ensures employees meet all Air Force training and safety standards. Must enforce safe food handling practices and sanitation principles. Required to serve as a barista, as well as prepare and deliver catered items as scheduled. Assures patron satisfaction by resolving complaints and other customer issues. Plans promotional activities and ensures they are marketed to Permanent Party and Air University population. Manages Nonappropriated Fund (NAF) budget to actual expenses and provides budget projections to leadership for quarterly financials. Facilitates Continuous Process Improvement (CPI) to develop short and long term improvement ideas. Plans budget for food and beverage items. Responsible for accuracy of Services Employee Timekeeping System (SETS) for staff. Reports directly to Maxwell Club MGR. Reviews and endorses daily cash and inventory paperwork before it is turned in to the NAF accounting office. Maintains equipment listing and schedules equipment preventive maintenance. Ensures facility is maintained in a clean and neat manner and is secured when not in operation. Performs other related duties as assigned. Requirements Conditions of employment Pre-employment Physical This position requires the incumbent to complete a background investigation with favorable results. Drug Testing Driving Record i Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/09/2025Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have progressively responsible experience which demonstrates the ability to manage and provide work direction to employees. Requires experience in making specialty coffee recipes and serving food and beverages. Requires experience in cash handling procedures and sales operations such as receipt, disbursement, deposit and use of cash accountability control methods. Must obtain a food handlers certificate. Must possess skills in dealing with the public and handling customer issues. Requires skillful verbal and written communication and documentation capability. Ability to read, write, and speak English is required. Must have computer experience working with programs such as Microsoft Word, Excel, Power Point. Must be able to bend, twist, stand for long periods of time and lift up to 40 lbs, as well as move tables and other equipment as needed. A pre-employment physical is required. Subject to an uncommon tour of duty. A Local Files Check (LFC) and National Agency Check with Inquiries (NACI) are required. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position Male applicants born after December 31, 1959 must be registered for Selective Service Direct deposit is required Satisfactorily complete an employment verification (E-Verify) check A probationary period may be required Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD) Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.