IT Specialist (NETWORK/CUSTSPT)

Summary This incumbent is responsible for developing and implementing innovative IT systems and processes that enable e-business within and between DARPA, other government agencies, and DARPA performers. This includes providing and managing the unclassified, classified, multilevel security, and guest information systems architecture and associated assets. Learn more about this agency Duties As a IT Specialist (NETWORK/CUSTSPT) at the GS-2210-13/14 some of your typical work assignments may include: Directs the monitoring and management of DARPA's unclassified and classified network infrastructure (LAN/WAN/Wireless), ensuring optimal performance, and availability. Guides the network operations team in troubleshooting and resolving complex network outages and performance degradations, acting as the final authority on major incident response. Directs the development and maintenance of a comprehensive IT knowledge base and service catalog to improve first-call resolution rates and enhance user self-service capabilities. Acts as the principal advisor to the DARPA CIO, Deputy Director and Chief of Operations on the security posture of the IT support and network infrastructure, managing plans of action and milestones (POA&Ms) for all identified vulnerabilities. Directs the strategic management and operational optimization of the agency's Software-Defined WAN (SD-WAN) architecture, ensuring secure, resilient, and application-aware connectivity between headquarters, and all remote sites. Requirements Conditions of employment Must be a U.S. citizen Males born after 12-31-59 must be registered for Selective Service http://www.sss.gov Resume and supporting documents (See How To Apply) Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Work Schedule: Fulltime Overtime: Occasionally Tour of Duty: Flexible Recruitment Incentives: May be authorized for Highly Qualified Candidates Fair Labor Standards Act (FLSA): Exempt Financial Disclosure: Required Telework Eligibility: This position is telework eligible Occasional Travel This is a drug tested designated position Qualifications You may qualify at the GS-2210-13 if you fulfill the following qualifications: One year of specialized experience equivalent to the next lower grade level (GS -12) in the federal service (experience may have been gained in the military or private sector). Experience managing network operations, Directing and overseeing the designing, optimization and troubleshooting of complete network infrastructures, Overseeing enterprise IT service management operations, Integrating risk management framework processes and enforcing cybersecurity compliance standards. . You may qualify at the GS-2210-14 if you fulfill the following qualifications: One year of specialized experience equivalent to the next lower grade level (GS -13) in the federal service (experience may have been gained in the military or private sector). Experience managing network operations, Directing and overseeing the designing, optimization and troubleshooting of complete network infrastructures, Overseeing enterprise IT service management operations, Integrating risk management framework processes and enforcing cybersecurity compliance standards. The experience described in your resume will be evaluated and screened from the DoD basic qualifications requirements. See:https://www.secnav.navy.mil/donhr/Documents/CivilianJobs/DoD_Qualification_Standard_For_GS-2210.pdf for DoD qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS section of this announcement by the close of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information All applicants must meet qualifications and eligibility criteria by the closing date of the announcement. Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register | Selective Service System : Selective Service System (sss.gov)) Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.