IT Specialist (ENTARCH), GS-2210-14, FPL 14 (Direct Hire)

Summary This position is located in the U.S. Department of Education (ED) Office of Federal Student Aid (FSA), Office of the Chief Technology Officer. FSA is a Principal Office of the United States Department of Education responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation. Learn more about this agency Duties APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  We encourage you to read this entire vacancy announcement prior to submitting your application.As an IT Specialist (ENTARCH) IAM, GS-2210-14, you will be responsible for:• Managing the ongoing delivery, operations, maintenance, and enhancement of the Identity and Access Management (IAM) system as the system and security architect ensuring the systems reliability and accessibility.    • Managing audit reviews of the IAM system and services; and institutes measures to ensure awareness and compliance.     • Working with the business and technology leadership and staff to further the objectives and manage organizational changes associated with the IAM system.     • Reviewing associated technical proposals and costs, to obtain application contractor support and services and reviews and addresses vendor assumptions and risks.       • Coordinating internal and external stakeholder communications relating to the IAM program Including those with FSA Senior Leadership. Requirements Conditions of employment You must be a United States citizen to apply. You may be subject to serve a one-year probationary period. Males 18 and over must be registered with the Selective Service. Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:  • Your performance and conduct;  • The needs and interests of the agency;  • Whether your continued employment would advance organizational goals of the agency or the Government;  and  • Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience. Qualifications Minimum Qualification Requirements You may meet the minimum qualifications for the GS-14, if you possess the specialize experience.Specialized Experience for the GS-14 One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments: 1.Experience managing programs in Identity and Access Management while leading change, budget, and reporting while managing the ongoing delivery, operations, maintenance, and enhancement of systems, ensuring reliability and accessibility. 2.Experience leading people or a team towards meeting a program's vision and goals; and working with business and technology leadership and staff to further IT objectives and manage organizational changes, and IT modernization efforts using Agile methodology, and DevSecOps (Development, Security, and Operations). 3.Experience in resolving problems, balancing conflicting program interests, adapting approaches to meet program or project objectives to include NIST guidelines, identity governance, Zero Trust, SAML, MFA, FISMA, and system integration. Basic Experience RequirementsYou must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.1.    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2.    Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3.    Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4.    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).1.    Knowledge of the latest IT management concepts, theories, principles, practices, and techniques sufficient to enable the incumbent to oversee and direct IT programs, and to advise other IT experts, IT project managers, and management officials on a variety of situations and issues that involve applying or adapting new theories, concepts, principles, standards, methods, or practices2.    Ability to summarize and communicate complex issues, relevant analyses, and programmatic options to senior leadership and to interact and communicate with key managers, technical experts at all levels, personnel throughout the organization and external partners.3.    Skill to manage a diverse group of stakeholders, developing detailed plans, goals and objectives for the long-range implementation and improvement of the program, or developing criteria for evaluating program effectiveness.4.    Knowledge of Identity Credential and Access Management systems, policies, and processes, sufficient to resolve problems, balance conflicting program interests, and depart from previous approaches in effort to meet program or project objectives. 5.    Ability to create and manage teams composed of individuals representing various units within an organization that facilitates enterprise cooperation and teamwork, supporting constructive resolution of conflicts as part of its efforts to develop a solution. Education Education cannot be substituted for experience for this position and grade level.  Additional information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email [email protected] to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.Essential/Non-Essential: This position is may be considered essential for purposes of reporting to work during federal government closures.Financial Disclosure: This position does not require financial disclosure.Bargaining Unit:  This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.