Medical Records Technician (Office Automation)

Summary About the Position: Located in the Directorate of Administration/Patient Administration Division (PAD) at Eisenhower Army Medical Center, Fort Gordon, Georgia. This is a Direct Hire Solicitation. Duties Compile patient information to include responding to requests from DDEAMC providers, civilian and military health care organizations, insurance companies, patients, and other governmental and non-governmental agencies. Reviewing records for missing signatures, dates, and missing documents or reports. Ensure that information provided complies with rules/regulations, Privacy Act, Freedom of Information Act, and the Health Insurance Portability and Accountability Act. Track all medical records in the electronic health record systems and other database tracking systems. Conduct analysis of medical records and quality assurance studies to gather information and statistics and make recommendations to improve procedures for providing medical health information. Provide customer service to patients and assist with documents, forms and questions. Requirements Conditions of employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. A Personnel Security Investigation is required. Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption. Immunization screening is required. Applicants may be required to show proof of other immunizations depending on the type of position. A pre-placement medical examination is required. Position requires the ability to lift 30 lbs. This position has a TDY or business travel requirement of 5% of the time to various locations. This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors. The work will require the incumbent to work rotating shifts to include evenings/nights, weekends, holidays, extended hours or other schedules common to hospital operations. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-04 grade level in the federal service which includes: (1) responding to routine requests concerning medical information from health care organizations, insurance companies, patients and/or other government and non-government agencies; (2) typing various memorandums, reports and responses to medical inquiries; (3) using word processing equipment and standard office applications software to update, review, and/or maintain patient medical records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits