Chief Quality Officer | UT Health East Texas in Tyler, TX | Quality and Patient Safety Strategy
Company
Ardent Health Services
Type
Full Time
Job Description
UT Health East Texas (UTHET) is seeking a dynamic leader to serve in the role of Chief Quality
Officer based in Tyler, TX.Under the direction and leadership of the UTHET Chief Medical Officer
(CMO) the Chief Quality Officer (CQO) will drive clinical excellence in the areas of quality,
patient safety, and process improvement initiatives related to optimal quality performance. The
scope of this role will include responsibilities across the UTHET Market and the UT Tyler School of
Medicine (SOM)-while reporting directly to the CMO. Major Responsibilities/Duties/Critical
Tasks:• Work with the CMO to direct and implement evidence-based programs, practices and
activities that realize continuous improvements in clinical quality and patient safety.• Work
with the SOM Leadership and UTHET Leadership to promote engagement of faculty, fellows, residents,
and students with quality improvement priorities.• Collaborate with the UTHET Market Quality
Director to ensure that annual facility level quality goals include focus on system-wide critical
indicators.• Work closely with the CMO and service line chairs to establish annual quality
metrics that align with facility-level quality goals, with an emphasis on optimizing patient
experience and clinical outcomes.• Develop strategies to promote population health through
creative ambulatory quality improvement initiatives.• Collaborate with the President of the
University Practice Plan and Associate Dean of Clinical Affairs to assist with the engagement of
academic faculty and associated training programs with quality initiatives, oversight, continuous
monitoring, and programmatic feedback and development. The CQO will assist with directing the
efforts of performance improvement initiatives to ensure overall compliance with all regulatory
standards.• Work closely with UTHET ambulatory clinical administrators, staff, and clinical
faculty to promote effective ambulatory clinical quality metrics.• Assist with the development
and implementation of the foundational strategy and change management that is necessary as the
health system balances growth and sustainability with the highest level of quality, safety, and
service, reducing variation in patient care.• Strengthen and reinforce a culture of quality,
safety, and value.• Create an environment that fosters innovation and performance, supporting the
implementation of programs that continuously advance clinical outcomes and patient experience.
Actively implement innovative ideas to redefine, measure and improve quality.• Establish quality
measurements and report quality metrics to all required external entities.• Develop and oversee
quality data analytics to drive strategic goals for the organization as it relates to optimizing
clinical quality outcomes.• Participate in various system-wide committees, councils, task forces,
work groups and focus groups. Accompanying Knowledge, Skills, Abilities, and Competencies to
include:• Knowledge and understanding of current trends in clinical medicine, including physician
hospital relations, quality improvement processes, and clinical information systems• A commitment
to service within the community.• Evidence of successful mentoring skills.• The highest
integrity and personal ethics. Required Certification/Education/Experience:• Doctor of Medicine
(MD) or Doctor of Osteopathic Medicine (DO)• A minimum of 5 years of experience leading quality
programs within a large, complex academic medical center or integrated delivery system with
oversight for both inpatient and outpatient settings.• Proven experience in establishing
strategic priorities and building the infrastructure and team to implement large-scale initiatives
and behavioral change across the enterprise.• Experience utilizing the approaches and methods of
process improvement as evidenced by achieving desired outcomes.• Prior leadership roles within a
health system related to clinical operations and/or quality improvement.• Texas medical
license About UT Health East Texas:The UT Health East Texas system is comprised of nine hospitals,
more than 90 physician clinics, over 500 employed providers, 13 regional rehabilitation facilities,
two freestanding emergency centers, six urgent care clinics, regional home health services covering
41 counties, an EMS fleet of more than 60 ambulances and four helicopters, and a comprehensive
seven-trauma center care network, including a Level 1 trauma center. Our primary service area has a
population of more than 600,000. About UT Tyler School of Medicine:The University of Texas at
Tyler School of Medicine is the first medical school in East Texas and the seventh in The University
of Texas System. Its mission is to train future healthcare professionals to embrace responsibility
for the unique needs of rural and hard-to-reach communities and populations, particularly those in
East Texas. The school offers a robust Graduate Medical Education program, with 20 residency and
fellowship training programs, enabling graduates to gain specialized skills in areas such as family
medicine, internal medicine, neurology, psychiatry, surgery, and anesthesia. Additionally, UT
Tyler’s Master of Biotechnology program provides students with an interdisciplinary curriculum that
emphasizes medical research and biotechnology innovation, preparing them for careers in medical
research, diagnostics and therapeutic development. Construction is currently underway on a
five-story, 248,000-square-foot Medical Education Building (MEB) in Tyler’s Midtown District.
Connected by a skybridge to UT Health Tyler, the MEB will support interdisciplinary education for
medical students and resident training. It will also aid as part of a medical education program
expansion throughout the UT Health East Texas Health System. The building is scheduled for
completion in fall of 2025. Emphasizing a community-centered approach, the UT Tyler School of
Medicine combines advanced research, hands-on learning, and partnerships with regional healthcare
providers to cultivate a new generation of physicians prepared to improve healthcare outcomes and
enhance the quality of life in East Texas. Visit uttyler.edu/medicine to learn more. About the
Community:Tyler, ranked #1 of USA Today's "Five Best Cities to Move to in Texas" in 2024- is known
as the "Rose Capital of America." Centrally located in Northeast TX halfway between Dallas and
Shreveport, Tyler is among the fastest growing regions in Texas and is the largest retail,
healthcare, and business center in upper east Texas. Residents enjoy affordable housing,
high-performing public and private schools, and no state income tax! Home to The University of Texas
at Tyler, the community has many family-fun attractions from botanical gardens to a zoo. The region
is also recognized for its outdoor recreational offerings, including hiking and biking trails,
parks, and recreational lakes, including Lake Palestine and Lake Tyler.
Additional Information:
- Specialty: General Practice
- Location:
- Contact:
About the Company:
The UT Health East Texas
Our purpose is to care for our patients, their families and each other. We
do so while educating and developing the caregivers of the future.
10 hospitals
>50 physician
clinics
>300 employed providers
13 regional rehabilitation facilities
two freestanding emergency
centers
regional home health services covering 41 counties
an EMS fleet of more than 45 ambulances
and four helicopters
a comprehensive seven-trauma center care network, including a Level 1 trauma
center.
Our primary service area has a population over 600,000.
As a partner with the University
of Texas System, UT Health East Texas is uniquely positioned to provide east Texas patients with
access to leading-edge research and clinical therapies while training and educating the next
generation of physicians and other health professionals. Graduate Medical Education is an integral
component at UT Health East Texas and includes accredited residency programs in Family Medicine,
Internal Medicine, Occupational Medicine, and Psychiatry. An Internal Medicine and General Surgery
residency took their first classes summer 2020, with two new programs starting in 2021.
The
University of Texas has also approved a medical school in Tyler, and we expect to take our first
class in 2023. We encourage you to learn more by visiting our websites at www.uthealtheasttexas.com
and www.uthct.edu.
UT Health East Texas offers the opportunity to build a career with a thriving
health system. Continued investment in facilities and services, as well as strong physician
leadership, make UT Health East Texas an ideal fit for physicians at all stages of their careers.
East Texas offers a family friendly lifestyle as well as easy access to major metro areas.
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Date Posted
12/07/2025
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