Bowling Center Front Desk/Snack Bar Operator

Summary This position is assigned to the Morale, Welfare, and Recreation (MWR) Department; Fleet Readiness (N92); Commander, Navy Region Southeast, located at Naval Station Mayport. Incumbent serves as a Recreation Aid, providing customer service and support for the Bowling Center Front Desk and Snack Bar. Learn more about this agency Duties Front desk duties comprise 55% of incumbent's time and include but are not limited to: Greets patrons upon arrival and answers telephones. Advises patrons of services, activities and food offerings and answers inquires. Responds to customer complaints, referring unresolved issues to the manager on duty. Uses a Point of Sales system to assign bowling lanes, billiard tables and reserve lanes for groups. Maintains waiting list for bowling lanes and billiard tables. Computes charges and collect payment for services. Completes daily activity reports (DAR) and ensures proper deposit of receipts. Issues shoes according to size needed. Accepts return of shoes, sprays shoes with disinfectant and returns to proper storage. Replaces shoe laces as needed. Ensures leagues start bowling at scheduled times. Monitors patrons to determine misuse of lanes, equipment or violation of rules and notifies management. Notifies mechanic or management of scorer or pinsetter problems. Performs necessary housekeeping tasks in assigned spaces to ensure proper standards of appearance, safety and cleanliness. Maintains assigned areas to ensure neatness, sanitation and order. Cleans daily assigned work areas, front coolers, and counters observing all sanitary and safety regulations. Ensures proper security and closing procedures are followed to prevent fire or theft. Snack Bar duties comprise 45% of incumbent's time and include but are not limited to: Sells food items, beverages, and bottled beer from the Snack Bar. Computes charges and collects payment for food and beverage items. Completes daily activity reports (DAR) and ensures proper deposit of receipts. Expedites/delivers food orders. Makes coffee and serves fountain drinks. Sets up and cleans coffeemaker/beverage dispenser replenishing product as needed. Ensures proper display and marking of prepared food items Requirements Conditions of employment Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms. Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment. You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. May be required to pass pre-employment examinations. A valid State driver's license is required to operate motor vehicles. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Selective Service Registration is required for males born after 12/31/1959. Muat be at least 18 years of age. Must be able to obtain required certifications. Must be able to work an intermittent work schedule. Work requires walking, carrying, lifting items weighing up to 50 pounds, standing, stooping and bending. Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Prior cash handling experience is preferred but not required. Some food handling experience is preferred but not required. Must be neat in appearance and possess the ability to handle and communicate with the public. Must be 18 years of age. Minimum of six months of experience in the required field is required to be found eligible. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education Must be C.A.R.E (Controlling Alcohol Risks Effectively) trained, hold CPR/First Aid/AED certification and hold a current Food Handler certification, upon being placed in the position OR be able to obtain these trainings/certifications within 90 days of being placed in the position. Additional information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Employee Assistance Program (EAP) - A FREE program provided by CNIC that is accessible to all employees, members of your family, whether in your household or not, offering 24/7/365 access to specialized private support. Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants Pools, Base libraries and more! Discounted Tickets and Travel options and outdoor recreation rentals! Shopping privileges at the Navy Exchange! Access to professional development resources! If you are scheduled and work on average 30 hours/week and meet the required hours within a year, you can become eligible for medical benefits. Review our benefits