Supervisory Computer Assisted Ordering Technician
Company
Department of Defense - Defense Commissary Agency
Location
Fort Knox, Kentucky
Type
Full Time
Job Description
Summary
Provide direction, guidance and supervision to the CAO technicians in order to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons.
Read the entire announcement before starting the application process.
Learn more about this agency
Duties
Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
Record and update Balance on Hand (BOH) data, maintain perpetual inventory and audit credits.
Perform daily inventory audit of items not-in-stock and overwrite items.
Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.-Interface with all levels of management and deal directly with commercial distributor/vendor stocking representatives on issues affecting CAO.
Supervise CAO technicians, perform a variety of duties such as: planning & assigning work for employees; setting priorities and preparing work schedules.
Provide on-the-job training to subordinates.
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position.
Duties and Qualifications
How to Apply (including a preview of the assessment questionnaire, if applicable)
How You Will be Evaluated
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
Requirements
Conditions of employment
Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
Meet minimum age requirement. See the Additional Information.
Males born after 12-31-1959 must be registered with or exempt from Selective Service.
Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
May be subject to a probationary/trial period.
Direct deposit of pay is required.
Meet the physical requirements identified in the Qualifications section.
May be subject to a supervisory probationary period.
Qualifications
You must meet the Office of Personnel Management (OPM) qualifications for series and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.
Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-6 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:
Using handheld terminals to gather data necessary to update and adjust inventory
Experience ensuring optimal shelf space allocation for available stock
Ordering product
Maintaining a perpetual inventory
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:
Overtime: Occasional
Fair Labor Standards Act (FLSA): Exempt
Bargaining Unit Status: Not Covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Telework eligible: No
Remote work eligible: No
Education
You may not use education to qualify for this position.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
Applicants with financial difficulty are not automatically removed from consideration.
Selectees are required to complete an online onboarding process.
Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
PCS is not authorized.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume may be considered as incomplete.
Submitting encrypted documents or uploading Adobe portfolio documents.
Submitting any document that contains a photo or image of you.
Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
Overstating your qualifications and/or experience in your application materials or questionnaire responses.
Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Date Posted
03/31/2026
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